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Customer Experience News & Media

Next-Gen EN-Certified Railway Computer Powering Smarter Transit

For Rigorous Demands of Modern Rail Transportation: IBASE Technology Inc. (TPEx: 8050), a leading provider of rugged embedded computing solutions, introduces…

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High tech meets high touch at Woworks, powered by Qu

Check out this fast-moving collaboration that blends high tech with high touch.

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Future-Ready Airport Kiosks: 3 Trends Transforming the Passenger Journey

As passenger expectations evolve and regulatory requirements shift, kiosk technology must keep pace - offering smarter, more flexible, and inclusive solutions…

Presented by Zebra Technologies

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Sign In Solutions intros AI-powered features to streamline enterprise security, visitor experience

September 9, 2025

Sign In Solutions, a provider of visitor management and experience solutions, announced a suite of features for its enterprise platform. The updates, which…

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Award-Winning Design for Modern Travel: Redefine the Airport Experience With Biometric eGates

HID and ASSA ABLOY’s BG100 Airport Speedgate — combining HID® Facepod™ and document reader with ASSA ABLOY’s speedgate — is redefining the airport experience.

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Don’t Settle for Good: Select the Right Biometric Capabilities for Better Banking

With remote and mobile transactions surging, “good enough” biometrics won’t cut it. To protect assets and earn trust, financial institutions need "better…

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Let's Talk Retail Episode 3: Innovating With Confidence

Discover how embracing adaptive technology, strategic partnerships, and microservices can empower retailers to test, scale, and succeed in today’s retail…

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Agility in Action: How Specialty Retailers Are Fast-Tracking Tech to Stay Ahead

Discover how specialty retailers can overcome outdated systems and rising customer demands. This blog explores how cloud platforms, unified data, and…

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Elevating Customer Service with Technology: What Hospitality and Food Service Businesses Need to Know

Learn how hospitality and food service businesses can enhance customer service with advanced technology. This blog explores how retail-hardened POS systems…

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Convious Kiosks cut queues, boost sales at Zoo Osnabrück

September 4, 2025

Zoo Osnabrück in Germany has implemented the Convious Kiosk self-service ticketing machines, which have resulted in faster entry, shorter queues and a boost in…

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Centerville dry cleaner adds 24/7 kiosk service

September 3, 2025

Fox Cleaners, a long-standing local dry cleaning business in Ohio, has introduced a 24/7 dry cleaning and laundry kiosk at its Centerville location, according…

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Celebrating the future of self-service: Nominations for the 2025 ARKI awards closing soon

by Sandra Carpenter — Editor, Networld Media Group

Nominations are closing soon for the Automated Retail & Kiosk Innovation (ARKI) Awards, a celebration of the companies, technologies and visionary innovators…

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Exhibitor spotlight: Hassett Logistics

The Automated Retail & Kiosk Innovation Show is where the future of self-service takes center stage. From kiosks and vending to micro-markets and beyond…

Presented by Hassett Logistics, LLC

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LG launches accessible kiosks in collaboration with Tech for All

August 19, 2025

LG Electronics USA has launched its Gen 2 Self-Ordering Kiosks, which are designed for users with vision, mobility and hearing disabilities.

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From vending to vision: How automated retail can go beyond convenience

by Sandra Carpenter — Editor, Networld Media Group

Keynote speaker Josh Rosenberg shares insight on his upcoming session at the 2025 Automated Retail and Kiosk Innovation Show, where he'll discuss how operators…

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Scroll, Grab, and Go: The Future of Digitally Led Convenience

Discover how digital-first strategies are transforming convenience into a smarter, more seamless experience that fits effortlessly into customers’ daily lives.

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The Art of Retail Storytelling: Elevating Hospitality Through Meaningful Experiences

Explore how storytelling is reshaping the retail experience by turning stores into meaningful, hospitality-driven destinations. The blog explores how aligning…

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Create Your Tomorrow: Crafting Unique Shopping Experiences for the Modern Consumer

Discover how retailers can redefine the shopping journey with personalized, tech-enabled experiences. This eBook explores strategies to meet modern consumer…

Presented by Toshiba Global Commerce Solutions, Inc.

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Educational kiosk installed at Elk Creek Conservation Area in Condon, Montana

August 4, 2025

An educational kiosk has been installed at the Elk Creek Conservation Area in Condon, offering visitors an opportunity to learn about the local environment and…

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Three Hot Trends in Airport Kiosks

A look at the latest innovations helping to deliver seamless airline travel experiences.

Presented by Zebra Technologies

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