A millennial love letter to the self-checkout line

A millennial love letter to the self-checkout line

In discovering his personal affinity for self-checkout, this millennial's experience taught him that his generation is not alone in having this attachment.

Casino gaming expands, unleashing a kiosk innovation lab

Casino gaming expands, unleashing a kiosk innovation lab

Beyond its exciting growth potential, the gaming industry has clearly emerged as an innovation lab for kiosks in verticals well beyond gaming.

Top 10 ways college campuses utilize interactive kiosks

Top 10 ways college campuses utilize interactive kiosks

Interactive kiosks help students and faculty with announcements, wayfinding and other functions on college campuses. The kiosks also provide the administration with valuable data and save the college administrative costs.

Redefining automated retailing part 5: Wayfinding enters the mix

Redefining automated retailing part 5: Wayfinding enters the mix

Wayfinding apps can amass key words and other relevant data associated with a kiosk's database. Hence, the app can provide the consumer information about the kiosk's contents.

Best practices for deploying interactive outdoor kiosks

Best practices for deploying interactive outdoor kiosks

With inclement weather upon much of the country, now is an opportune time to expand on best practices for deploying outdoor kiosks.

Kiosk issue: 3G or not 3G, this is not a drill!

Kiosk issue: 3G or not 3G, this is not a drill!

Self-serve devices that were or will be populated with 3G technology will very shortly be in need of upgrading. There are several questions that kiosk deployers should be asking themselves and their providers as they look to migrate to the future.

The top 5 uses for airport kiosks

The top 5 uses for airport kiosks

Major airports saw wait times drop 30 percent from 27 minutes to under 20 minutes average wait at check in over the last decade. Kiosks are now providing even more airport services.

The electronic kiosk/tablet checklist: It’s all about the CRM

The electronic kiosk/tablet checklist: It’s all about the CRM

A checklist of features for self-serve kiosks and tablets should include a customer management platform that allows information managers to perform routine tasks more efficiently.

How 'enhanced personalization' boosts in-store buying opportunities

How 'enhanced personalization' boosts in-store buying opportunities

As technologies evolve merging the physical with the digital, brands are finding new ways to meet customers' shopping needs in the store.

Redefining automated retailing part 4: Streaming video to play a role

Redefining automated retailing part 4: Streaming video to play a role

Streaming video content must be targeted to the audience, and it has to take into consideration how much time the viewer has to view the video.

Has automated retailing’s time finally arrived in the US?

Has automated retailing’s time finally arrived in the US?

There are 10 new automated retailing systems that I have counted in the last 12 months from the U.S., Europe and Asia, including Bodega. The concept, despite the challenges and past failures, just won’t die.

‘Bodega Mania’ fails to make the case for technology

‘Bodega Mania’ fails to make the case for technology

Hopefully, Bodega's social media firestorm will help educate the automated retailing industry and the technology community about the need to be direct with the public on important forthcoming changes.

The importance of secure kiosk software

The importance of secure kiosk software

A secure software platform enables a deployer to integrate multiple peripheral components, customize security and monitor devices remotely.

The future of digital communications in restaurants: Touch, signage, entertainment

The future of digital communications in restaurants: Touch, signage, entertainment

With restaurants' constantly changing menu offerings, promotions, FDA regulations, and beyond, digital communication is key as it allows restaurants to quickly and easily change or tweak content in real-time.

Considerations for retail digital signage deployments

Considerations for retail digital signage deployments

Clients also need to recognize that digital signage provides ongoing benefits. One reason some deployments have not succeeded is because the client did not fully understand the need for ongoing use of the technology.

Redefining automated retailing part 3: Digital signage options for kiosks

Redefining automated retailing part 3: Digital signage options for kiosks

The use of full motion video, music and/or voice track, stylized text and artistic presentation can provide unequalled content for automated retailing.

Kiosk Marketplace to publish comprehensive industry report, seeks your input

Kiosk Marketplace to publish comprehensive industry report, seeks your input

Kiosk Marketplace is seeking help from its readers in publishing an annual report called the Kiosk Marketplace Census that will provide statistics on the industry’s size and scope.

Kiosks killing restaurant jobs? Don’t let the doomsayers distract you

Kiosks killing restaurant jobs? Don’t let the doomsayers distract you

In time, the consumer media will get tired of pursuing a story that isn’t a story. The real challenge facing the restaurant industry is finding enough workers to fill jobs.

Are kiosks ready for today's exciting digital technologies?

Are kiosks ready for today's exciting digital technologies?

As kiosks continue to expand, kiosk manufacturers must assess how new digital technologies will impact their operations.

Redefining automated retailing part 2: Digital media’s key role

Redefining automated retailing part 2: Digital media’s key role

Because brick-and-mortar retailers have proven the effectiveness of digital media, the self-serve retail industry has a road map to follow in using this technology to improve the customer experience and boost sales.

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