A self-serve point-of-sale system can shorten lines and create a smoother, more enjoyable experience for the fans in stadiums and arenas
Kiosk owners can retrofit force sensing by updating the firmware and adapting their application software to respond appropriately.
Most observers expect self-service progress to continue in the restaurant space as both kiosk hardware and software evolve to make the ordering experience more intuitive.
The winners will be those who are best able to understand the interplay between the physical and the digital to create the ultimate "phygital" experience.
The 2018 Kiosk Marketplace Census Report confirms a positive outlook for the self-serve kiosk industry, giving statistical insight into the customer segments that self-serve kiosks serve and identifying the the various technologies that kiosks are using.
Custom kiosk design helps customers create a fully customized self-service solution to fit their individual use case.
In discovering his personal affinity for self-checkout, this millennial's experience taught him that his generation is not alone in having this attachment.
Beyond its exciting growth potential, the gaming industry has clearly emerged as an innovation lab for kiosks in verticals well beyond gaming.
Interactive kiosks help students and faculty with announcements, wayfinding and other functions on college campuses. The kiosks also provide the administration with valuable data and save the college administrative costs.
Wayfinding apps can amass key words and other relevant data associated with a kiosk's database. Hence, the app can provide the consumer information about the kiosk's contents.
With inclement weather upon much of the country, now is an opportune time to expand on best practices for deploying outdoor kiosks.
Self-serve devices that were or will be populated with 3G technology will very shortly be in need of upgrading. There are several questions that kiosk deployers should be asking themselves and their providers as they look to migrate to the future.
Major airports saw wait times drop 30 percent from 27 minutes to under 20 minutes average wait at check in over the last decade. Kiosks are now providing even more airport services.
A checklist of features for self-serve kiosks and tablets should include a customer management platform that allows information managers to perform routine tasks more efficiently.
As technologies evolve merging the physical with the digital, brands are finding new ways to meet customers' shopping needs in the store.
Streaming video content must be targeted to the audience, and it has to take into consideration how much time the viewer has to view the video.
There are 10 new automated retailing systems that I have counted in the last 12 months from the U.S., Europe and Asia, including Bodega. The concept, despite the challenges and past failures, just won’t die.
Hopefully, Bodega's social media firestorm will help educate the automated retailing industry and the technology community about the need to be direct with the public on important forthcoming changes.
A secure software platform enables a deployer to integrate multiple peripheral components, customize security and monitor devices remotely.
With restaurants' constantly changing menu offerings, promotions, FDA regulations, and beyond, digital communication is key as it allows restaurants to quickly and easily change or tweak content in real-time.