In discovering his personal affinity for self-checkout, this millennial's experience taught him that his generation is not alone in having this attachment.
Beyond its exciting growth potential, the gaming industry has clearly emerged as an innovation lab for kiosks in verticals well beyond gaming.
Interactive kiosks help students and faculty with announcements, wayfinding and other functions on college campuses. The kiosks also provide the administration with valuable data and save the college administrative costs.
Wayfinding apps can amass key words and other relevant data associated with a kiosk's database. Hence, the app can provide the consumer information about the kiosk's contents.
With inclement weather upon much of the country, now is an opportune time to expand on best practices for deploying outdoor kiosks.
Self-serve devices that were or will be populated with 3G technology will very shortly be in need of upgrading. There are several questions that kiosk deployers should be asking themselves and their providers as they look to migrate to the future.
Major airports saw wait times drop 30 percent from 27 minutes to under 20 minutes average wait at check in over the last decade. Kiosks are now providing even more airport services.
A checklist of features for self-serve kiosks and tablets should include a customer management platform that allows information managers to perform routine tasks more efficiently.
As technologies evolve merging the physical with the digital, brands are finding new ways to meet customers' shopping needs in the store.
Streaming video content must be targeted to the audience, and it has to take into consideration how much time the viewer has to view the video.
There are 10 new automated retailing systems that I have counted in the last 12 months from the U.S., Europe and Asia, including Bodega. The concept, despite the challenges and past failures, just won’t die.
Hopefully, Bodega's social media firestorm will help educate the automated retailing industry and the technology community about the need to be direct with the public on important forthcoming changes.
A secure software platform enables a deployer to integrate multiple peripheral components, customize security and monitor devices remotely.
With restaurants' constantly changing menu offerings, promotions, FDA regulations, and beyond, digital communication is key as it allows restaurants to quickly and easily change or tweak content in real-time.
Clients also need to recognize that digital signage provides ongoing benefits. One reason some deployments have not succeeded is because the client did not fully understand the need for ongoing use of the technology.
The use of full motion video, music and/or voice track, stylized text and artistic presentation can provide unequalled content for automated retailing.
Kiosk Marketplace is seeking help from its readers in publishing an annual report called the Kiosk Marketplace Census that will provide statistics on the industry’s size and scope.
In time, the consumer media will get tired of pursuing a story that isn’t a story. The real challenge facing the restaurant industry is finding enough workers to fill jobs.
As kiosks continue to expand, kiosk manufacturers must assess how new digital technologies will impact their operations.
Because brick-and-mortar retailers have proven the effectiveness of digital media, the self-serve retail industry has a road map to follow in using this technology to improve the customer experience and boost sales.