Looking for secure self storage? Kiosks play a role

A secure storage facility requires three elements: a kiosk, an internal lock system and a break-in alarm. In addition to security, the system brings efficiency.

Maintenance and other considerations for outdoor kiosks

With kiosks finding more uses in more location types, the demand for outdoor kiosks continues to grow, posing a set of special considerations. An industry veteran offers some useful tips.

10 reasons to attend the 2017 ICX Summit

If you are responsible for improving customer engagement for your organization, here are 10 reasons you should make your way to Texas for the ICX Summit.

QSRs find indoor kiosks improve customer experience, deployments accelerate

Self-serve kiosks help consumers order and pay for meals faster, reducing wait times and allowing QSRs to serve more customers faster. As a result, national QSR chains are speeding up self-serve kiosk deployments.

The Rocky Mountains of self service

The self service industry has five major obstacles to overcome: ADA compliance, Section 508, outdoor enclosures, EMV and browser control.

Kiosks changing the game in more industries

A self-serve kiosk that eliminates the wait to order and pay for food at an employee cafeteria is only the latest example of how kiosks are changing established industries.

Versatility gives interactive digital signage kiosks greater reach

Digital signage content management software has enhanced the versatility of kiosks featuring video content. Wayfinding, tourism and 'smart cities' applications are among the first to benefit.

The next big thing in self service solutions: interactive EV charging kiosks

The rise in electric cars on the road will encourage production of electric vehicle charging stations as the success of electric cars will be dependent on the availability of EV charging stations. Charging station providers will need to account for the cost of installing stations, functionality, weatherproofing and getting power to the site.

How to get an education kiosk using grants

Kiosks can help students check in to school and find where they need to go. They also provide event information to the school community. There are both public and private resources available to help pay for these valuable tools.

FastCasual's parent company launching FoodTruckOperator.com

Networld Media Group will launch FoodTruckOperator.com on April 1. It will cover industry trends and news, profile business owners and explore the technologies and tools available to help operators grow their businesses.

The price of self-service, part 3: lowering the cost of manufacturing, road maps, warranties, hot-swap, installation and maintenance

With more kiosks entering the field, deployers need to have service and maintenance agreements well established. The cost of maintenance is oftentimes directly related to the integrity of the hardware and software manufacturers and the quality of the components and operating systems.

2016 was the year of QSR digital kiosks and 2017 promises even more innovation

Last year was the year that self-serve order kiosks made big waves in the restaurant sector. This year promises to bring more growth to kiosks thanks to new security features, environmental enhancements, emergency warning systems and mobile integration.

Micro markets: the self-service supermarket in the lobby

Micro markets are expanding rapidly across worksites and heavily trafficked areas because they provide a large variety of fresh and high quality food and refreshments to consumers eating on the run. The systems rely on self checkout kiosks and are far more popular with consumers than vending machines.

Customer perceptions about kiosks call for better messaging: We don’t have all the facts

A recent reader survey raised the issue of customer perception of kiosks. The industry needs better insight into customer perceptions as new capabilities provide new market opportunities.

How Amazon Go is reinventing retail and its possible impact on self checkout kiosks

The Amazon Go store has no cash register or payment kiosk. Instead, shoppers scan themselves into the store using the free Amazon Go app, shop as normal, remove items from a store shelf, place items in a shopping bag, and leave the store. The items are in turn billed to an authorized Amazon.com account accompanied by a detailed email receipt.

How companies are leveraging outdoor kiosks to improve the user experience

There are many use cases for outdoor kiosks that enhance the user experience by streamlining processes that might otherwise require long wait times or inefficient searching. The ultimate goal is to offer a reliable device that enhances user experience, leading to higher engagement and increased ROI.

Your kiosk project part 1: How to get executive buy-in

The case for the deployment of kiosks is easily made if the right information gets in front of the right people at the right time. It's merely a matter of understanding the concerns of each group and highlighting the relevant data.

Time for an honest discussion about kiosks and future jobs – and the kiosk industry must start it

It's not enough for the kiosk industry to recognize that claims that kiosks are killing jobs are simply false. The kiosk industry needs to protect its reputation to ensure a successful future. A coordinated, industrywide public relations effort is needed.

The price of self-service, part 2 - lowering the cost of kiosk software

Software is and always will be the largest cost of doing business in the self-service biosphere. If you have a suitable website, serving it as the solution is a good way to start. Custom application software is going to be the biggest upfront cost of anything you do, so why not push it off until you're sure what you're offering is a good solution?

Five ways travel and tourism should be using digital signage

Digital signage has introduced a new way to provide audiences with engaging information. From retail to healthcare, numerous industries are starting to leverage the many benefits of digital signage.

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