As technologies evolve merging the physical with the digital, brands are finding new ways to meet customers' shopping needs in the store.
Streaming video content must be targeted to the audience, and it has to take into consideration how much time the viewer has to view the video.
There are 10 new automated retailing systems that I have counted in the last 12 months from the U.S., Europe and Asia, including Bodega. The concept, despite the challenges and past failures, just won’t die.
Hopefully, Bodega's social media firestorm will help educate the automated retailing industry and the technology community about the need to be direct with the public on important forthcoming changes.
A secure software platform enables a deployer to integrate multiple peripheral components, customize security and monitor devices remotely.
With restaurants' constantly changing menu offerings, promotions, FDA regulations, and beyond, digital communication is key as it allows restaurants to quickly and easily change or tweak content in real-time.
Clients also need to recognize that digital signage provides ongoing benefits. One reason some deployments have not succeeded is because the client did not fully understand the need for ongoing use of the technology.
The use of full motion video, music and/or voice track, stylized text and artistic presentation can provide unequalled content for automated retailing.
Kiosk Marketplace is seeking help from its readers in publishing an annual report called the Kiosk Marketplace Census that will provide statistics on the industry’s size and scope.
In time, the consumer media will get tired of pursuing a story that isn’t a story. The real challenge facing the restaurant industry is finding enough workers to fill jobs.
As kiosks continue to expand, kiosk manufacturers must assess how new digital technologies will impact their operations.
Because brick-and-mortar retailers have proven the effectiveness of digital media, the self-serve retail industry has a road map to follow in using this technology to improve the customer experience and boost sales.
There's a lot of buzz surrounding the rise of self-order kiosks in dining establishments, especially quick-serve restaurants. As digital menu boards approach the point of saturation in many restaurants, kiosks represent the next big opportunity for restaurant-based digital signage.
While self-service initiatives provide significant ROI opportunities, businesses should understand all of the necessary costs and how they plan to fit those costs in their current budget before moving forward.
It’s true, the bigger they are, the harder the fall. Kiosk and vending owners and operators know it can be costly and painful when scaling a fleet from hundreds to thousands of machines.
Interest in creating enhanced user interactivity at the point of purchase coupled with the availability of new payment options, as well as interest in more product information at the point of sale, provide a powerful basis for redefining the automated retailing experience.
Interactive kiosks are providing outdoor environments with new ways to promote their offerings as well as new revenue opportunities in the form of paid digital advertising.
Locker kiosks also called smart lockers are enabling click-and-collect retailers to make inventory more accessible and easier to track.
Amazon's Whole Foods Market acquisition points to a changing role for physical stores; millennials hold the key
Amazon's acquisition of Whole Foods Market is yet another sign – the biggest to date – that retail is being redefined by multiple shopping channels.
When brands, retailers and digital experience providers met at the 2017 ICX Summit in Dallas the focus was on defining “what works” to maximize CX approaches.