Guests of all ages, not just millennials, would visit a restaurant more often if self-serve kiosks were available, new research finds.
Bitcoin ATMs that enable users to buy and sell bitcoins for cash are making bitcoin more available. While the number of bitcoin ATMs is still fairly low, cryptocurrency use is growing, presenting both a challenge and an opportunity to kiosk manufacturers.
As the worlds of digital signage and kiosks continually collide, and the demand for better content grows, one question emerges: Are kiosks the future of digital signage?
Artificial intelligence brings a wealth of opportunity for improving customer interactive experiences, but being a new science, there are plenty of pitfalls awaiting early adapters. AI veteran Roy Pereira offers some helpful tips for those embarking on this adventurous journey.
The IXC Summit June 12-14 in Dallas at the Omni Hotels & Resorts will cover the landscape from kiosks to digital signage to mobile and beyond to give attendees insights they can put in action now to deliver outstanding interactive customer experiences.
Haptic technology is poised to give consumers a new, more intuitive and more human way to engage with self-serve kiosk interfaces, and to connect with the brands and products behind them.
The National Automatic Merchandising Association trade show floor featured POS equipment tailored to a consumer who is comfortable with mobile payment, and other technologies such as advanced data analytics, artificial intelligence, robotics, biometric identity verification and digital signage.
Recognizing the need for both physical stores and e-commerce, retailers seek solutions — including self-serve kiosks — to deliver more interactive customer experiences.
The 2018 Kiosk Marketplace Census Report confirms a positive outlook for the self-serve kiosk industry, giving statistical insight into the customer segments that self-serve kiosks serve and identifying the the various technologies that kiosks are using.
A self-serve point-of-sale system can shorten lines and create a smoother, more enjoyable experience for the fans in stadiums and arenas
Kiosk owners can retrofit force sensing by updating the firmware and adapting their application software to respond appropriately.
Most observers expect self-service progress to continue in the restaurant space as both kiosk hardware and software evolve to make the ordering experience more intuitive.
The winners will be those who are best able to understand the interplay between the physical and the digital to create the ultimate "phygital" experience.
Custom kiosk design helps customers create a fully customized self-service solution to fit their individual use case.
In discovering his personal affinity for self-checkout, this millennial's experience taught him that his generation is not alone in having this attachment.
Beyond its exciting growth potential, the gaming industry has clearly emerged as an innovation lab for kiosks in verticals well beyond gaming.
Interactive kiosks help students and faculty with announcements, wayfinding and other functions on college campuses. The kiosks also provide the administration with valuable data and save the college administrative costs.
Wayfinding apps can amass key words and other relevant data associated with a kiosk's database. Hence, the app can provide the consumer information about the kiosk's contents.
With inclement weather upon much of the country, now is an opportune time to expand on best practices for deploying outdoor kiosks.
Self-serve devices that were or will be populated with 3G technology will very shortly be in need of upgrading. There are several questions that kiosk deployers should be asking themselves and their providers as they look to migrate to the future.