How Amazon Go is reinventing retail and its possible impact on self checkout kiosks

The Amazon Go store has no cash register or payment kiosk. Instead, shoppers scan themselves into the store using the free Amazon Go app, shop as normal, remove items from a store shelf, place items in a shopping bag, and leave the store. The items are in turn billed to an authorized Amazon.com account accompanied by a detailed email receipt.

How companies are leveraging outdoor kiosks to improve the user experience

There are many use cases for outdoor kiosks that enhance the user experience by streamlining processes that might otherwise require long wait times or inefficient searching. The ultimate goal is to offer a reliable device that enhances user experience, leading to higher engagement and increased ROI.

Your kiosk project part 1: How to get executive buy-in

The case for the deployment of kiosks is easily made if the right information gets in front of the right people at the right time. It's merely a matter of understanding the concerns of each group and highlighting the relevant data.

Time for an honest discussion about kiosks and future jobs – and the kiosk industry must start it

It's not enough for the kiosk industry to recognize that claims that kiosks are killing jobs are simply false. The kiosk industry needs to protect its reputation to ensure a successful future. A coordinated, industrywide public relations effort is needed.

The price of self-service, part 2 - lowering the cost of kiosk software

Software is and always will be the largest cost of doing business in the self-service biosphere. If you have a suitable website, serving it as the solution is a good way to start. Custom application software is going to be the biggest upfront cost of anything you do, so why not push it off until you're sure what you're offering is a good solution?

Five ways travel and tourism should be using digital signage

Digital signage has introduced a new way to provide audiences with engaging information. From retail to healthcare, numerous industries are starting to leverage the many benefits of digital signage.

Demand on the rise for customer loyalty kiosks

As a marketing tool, kiosks can engage customers in various ways using email marketing or linking the kiosk to an interactive mobile experience. For the kiosk operator, the information that loyalty reward programs create can provide critical marketing and operational information.

How to use kiosks to improve the customer experience

With brands and retailers looking to tap the benefits kiosks offer in improving the customer buying experience, technology is providing more tools to make kiosk deployments more seamless. Resources are available to ensure success for customers willing to perform their due diligence.

Beacon technology's place in retail marketing; do kiosks have a role to play?

Beacon technology enables a merchant to track shopping patterns, influence point-of-purchase decisions, and reward consumers through a payment kiosk. Futurists and industry practitioners estimate that beacon technology will become much more prevalent in the coming years.

The price of self-service, part 1: lowering the cost of kiosk hardware and components

Hardware and components have to be tested for compatibility and reliability. Most hardware companies will give a prospective customer a free 30-day evaluation of their components.

Blockchain technology can make voting systems more secure

Blockchain technology provides a new level of transparency and immutability to all types of transactions, including voting. Hardware wallets can provide additional security.

It’s an exciting time to join the kiosk industry – glad to be on board!

The role of a trade media property is to serve as a forum for industry information and to harness this information to help industry members make productive decisions. Providing this service in a market changing as fast as the kiosk industry will test the acumen of even the most seasoned trade journalist.

Have a kiosk and space, too!

While most modern kiosks are now more compact, smaller businesses may still not have the luxury of additional space to accommodate a basic freestanding kiosk unit. A countertop kiosk will oftentimes meet this need.

4 things to consider when starting a kiosk project

4 things to consider to make the kiosk manufacturing companies even take the time to quote you on a kiosk project.

4 Predictions for touchscreen software in 2017

Touchscreens are everywhere, and the technology behind it is continuing to advance. From next-gen haptic touch technology to content delivery software, businesses are consistently developing more advanced tech for touchscreens. Let's take a look at the latest developments.

Video walls in hospitality: A gateway into the future

Hotel lobbies are high traffic areas where people gather and wait; a perfect place for video walls, a visually compelling solution that captures attention in both large and small public spaces and can be a key starting point for long term digital engagement with customers.

City kiosk security failures have an easy solution

The New York City Wi-Fi kiosks were recently shut down due to users who decided to use the devices for porn viewing. Other public devices have also been the target of hackers. Luckily there is a solution to prevent these issues: kiosk software.

What you should know before purchasing a bill pay kiosk

Businesses are turning to bill pay kiosks to enhance customer experience through self-service payment. While many businesses are eager to join the self-service movement, there are factors to determine before investing in a self-service payment solution.

Self-order kiosks make waves in restaurants

The quick service and fast casual restaurant formats may offer their customers different experiences, but both are starting to leverage self-order kiosks to improve customer experience. We have listed the top three reasons.

Getting your kiosk up to speed with ADA specs

According to a U.S. Census Bureau 2002 survey, there are more than 51 million individuals with disabilities in the United States. With such a large number of disabled individuals in the United States, it is important for self-service solutions to be built to comply with the Americans with Disabilities Act (ADA) specifications.

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