Richard Slawsky
Richard Slawsky
In addition to writing, Slawsky serves as an adjunct professor of Communication at the University of Louisville and other local colleges. He holds both a Bachelor’s and a Master’s degree in Communication from the University of Louisville and is a member of Mensa and the National Communication Association.
Recent Contributions
Why airports remain a hotbed for kiosk innovation
by Richard Slawsky — Editor, Connect Media
Few environments are better suited to self-service technology than airports. The need to serve large numbers of people quickly and efficiently has made…
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Telehealth kiosks: Extending healthcare access, lowering costs
by Richard Slawsky — Editor, Connect Media
Access to healthcare is becoming increasingly difficult in many rural communities across the United States. The issue is particularly challenging when it comes…
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Self-service becomes retail infrastructure
by Richard Slawsky — Editor, Connect Media
Retailers are rapidly expanding self-service technology far beyond the traditional checkout lane as they look to improve customer experience, streamline store…
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Cities betting big on smart kiosks
by Richard Slawsky — Editor, Connect Media
The pace of smart city kiosk deployments appears to be increasing in the United States as cities accelerate investments in digital infrastructure, downtown…
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Crave Robotics achieves certification milestone
by Richard Slawsky — Editor, Connect Media
Crave Robotics recently secured certifications for its kiosks from UL Solutions, NSF International and the National Automatic Merchandising Association over a…
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Remembering kiosk industry veteran Ron Bowers
by Richard Slawsky — Editor, Connect Media
Industry veteran Ron Bowers passed away April 25. He worked for Frank Mayer & Associates for 35 years.
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Crypto kiosk chaos: Can the bitcoin ATM industry survive?
by Richard Slawsky — Editor, Connect Media
Crypto kiosks face mounting state bans amid rising fraud, with $333 million in reported losses in 2025. While regulation is expected to shrink the market short…
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Kiosks helping courts close the justice gap
by Richard Slawsky — Editor, Connect Media
Many Americans have found themselves shut out of the legal system, whether that be for cost, a lack of knowledge or the intimidation of trying to navigate…
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Kiosks and compliance: What operators need to know this year and beyond
by Richard Slawsky — Editor, Connect Media
Kiosk operators need to consider a number of regulatory issues, including ADA compliance, cash acceptance regulations, energy standards and data privacy.
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Food pickup lockers addressing the 'last mile' in the guest experience
by Richard Slawsky — Editor, Connect Media
Smart pickup lockers are helping address one of the key points (and cost issues) in restaurant operations. Additionally, their success is opening the door to…
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