Volta Digital Hybrid Charging Stations

Volta Digital Hybrid Charging Stations

Peerless-AV® Works with Volta Industries to Create Custom Charging Stations for Retail Centers.

Type: Special Report

Sponsor: Peerless-AV


[WEBINAR] Scaling Your Business: How Soccer Express Grew 25% in 2017

[WEBINAR] Scaling Your Business: How Soccer Express Grew 25% in 2017

In this webinar Andrew Veer, COO of Soccer Express, shares more on how a unified cloud platform has revolutionized the customer experience and fueled explosive growth for his company. Download now!

Type: Webinar




Retail Business Solutions of the Future

Retail Business Solutions of the Future

The future of retail is all about personalized experiences.

Type: Case Study

Sponsor: Advantech Corp


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FEATURES


Ron Bowers reflects on the high points of kiosk industry history and its future opportunities as he passes the baton

Ron Bowers reflects on the high points of kiosk industry history and its future opportunities as he passes the baton

Retiring after nearly 35 years in the self-service industry, Ron Bowers shares his ideas about the kiosk industry's top accomplishments and its greatest opportunities as consumers expect a more personalized and convenient shopping experience.

Implementing unattended payment solutions? 7 things to keep in mind

Implementing unattended payment solutions? 7 things to keep in mind

Before upgrading your kiosk to accept more cashless pyment options, it’s critical to make sure you're incorporating all the necessary components, features and capabilities to future-proof your payment infrastructure.

Does your business need a self-service solution?

Does your business need a self-service solution?

Self-service kiosks are rapidly becoming the solution for many of these problems across a multitude of industries and use cases. Here are some questions to help a business decide if a self-service kiosk makes sense.

Valuable lessons learned in retail kiosk deployments

Valuable lessons learned in retail kiosk deployments

Kiosks and digital signage improve the customer experience, which can translate into improved sales for retailers, but the journey typically has obstacles to overcome. Two veterans of the journey shared their experiences.

Discovery Zone wows ICX Summit attendees with promising customer engagement technology

Discovery Zone wows ICX Summit attendees with promising customer engagement technology

The ICX Discovery Zone featured a range of technologies such as a motion-based touchscreen, a projection screen, a holographic touchscreen, voice interaction systems and music and audio messaging.

Kiosk trailblazer Panera Bread grabs ICX Influencer of the Year award

Kiosk trailblazer Panera Bread grabs ICX Influencer of the Year award

The Interactive Customer Experience Association last night honored excellence in interactive customer experience at this year's Elevate Awards dinner party to recognize and honor the individuals and organizations setting the pace in using technology to elevate the customer experience.

AI can improve customer engagement if brand is open to change

AI can improve customer engagement if brand is open to change

Artificial intelligence can allow retailers to improve the customer experience and gain valuable insights, but it is necessary to identify the core capabilities the company hopes to attain and be willing to make organizational changes.

What role will voice recognition play in business enterprise?

What role will voice recognition play in business enterprise?

While consumer voice devices continue to expand at a healthy clip, an Infocomm panel agreed that reliable voice authentication remains a challenge for business enterprise use of the technology, along with the need to interface with business enterprise workflows.

Augmented reality is becoming more accessible to retailers and brands

Augmented reality is becoming more accessible to retailers and brands

Though AR is still in its infancy at retail, a pair of presenters at Infocomm said that it offers a new way to excite consumers, and is more economical than creating physical experiences.

Self-order kiosks let loose at National Restaurant Show

Self-order kiosks let loose at National Restaurant Show

The number of self-order kiosks on display at the National Restaurant Show nearly tripled over last year's exhibits as hardware and software manufacturers rush to meet the demand

South Florida pizza truck pioneers self-order kiosk

South Florida pizza truck pioneers self-order kiosk

Pizza truck entrepreneur Bob Stephens reasoned that self-serve kiosks make sense for food trucks, but he had difficulty finding one. He managed to locate a developer who was able to provide a solution for an affordable price.

EMV adoption in the self-service industry: What's taking so long?

EMV adoption in the self-service industry: What's taking so long?

The future state of self-service is turning the kiosk into a stand-alone store, and secure payment is one of the services that needs to be offered for it to be effective, says Ingenico's John Menzel, who recently shared his insights on EMV compliance in self-service.

How mobile pay, AI and biometrics are bringing new muscle to automatic merchandising

How mobile pay, AI and biometrics are bringing new muscle to automatic merchandising

The National Automatic Merchandising Association trade show floor featured POS equipment tailored to a consumer who is comfortable with mobile payment, and other technologies such as advanced data analytics, artificial intelligence, robotics, biometric identity verification and digital signage.

Personalization and physical-digital integration dominate retail innovation

Personalization and physical-digital integration dominate retail innovation

Recognizing the need for both physical stores and e-commerce, retailers seek solutions — including self-serve kiosks — to deliver more interactive customer experiences.

2018 Kiosk Marketplace Census cites positive outlook driven by retail technology

2018 Kiosk Marketplace Census cites positive outlook driven by retail technology

The 2018 Kiosk Marketplace Census Report confirms a positive outlook for the self-serve kiosk industry, giving statistical insight into the customer segments that self-serve kiosks serve and identifying the the various technologies that kiosks are using.

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Learn how many retailers -- both large and small -- are incorporating kiosks and other self-service solutions into their business models.

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