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Customer Experience News & Media

Alhambra, California installs 24/7 book vending machine

October 18, 2024

The city of Alhambra, California has joined the book vending machine movement, installing a 24/7 machine at one of the city's most popular parks, according to…

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CX executive roundtable highlights CX innovations, future trends at ICX Summit

by Daniel Brown — Editor, Networld Media Group

At this year's ICX Summit, hosted in Charlotte, North Carolina by Networld Media Group, a roundtable discussion featuring industry leaders in customer…

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Little Elm Public Library increases book access with kiosk

October 16, 2024

The city of Little Elm, Texas has installed a 24-hour library kiosk that dispenses books and DVDs, according to a Kiowa County Press report.

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Finalists named for 2024 Automation and Self Service Awards

by Sandra Carpenter — Editor, Networld Media Group

The winners will be honored during an awards presentation on Dec. 10 during the upcoming 2024 Automation and Self Service Summit.

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Reducing self-service downtime with remote power management

System crashes and frozen equipment can be costly for kiosk deployers. Switched PDUs can help better manage those challenges.

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Aldi shoppers warned: Discounts require staff help at self-checkout

October 14, 2024

Aldi shoppers are being warned to check their receipts carefully after it was revealed that discounts and promotions are not automatically applied at…

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Ikea kiosk helps customers find perfect mattress

October 9, 2024

Ikea's Upptäcka kiosk allows customers to find the perfect mattress based on their sleeping patterns, according to an Insight DIY report.

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Cathedral of St. Thomas Morel home to interactive information kiosk

October 8, 2024

The Cathedral of St. Thomas More in Arlington, Virginia has installed an interactive touchscreen kiosk to serve as an educational resource for visitors…

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Shanghai robot baristas brew coffee at the touch of a button

October 3, 2024

Hi-Dolphin Robot Technology's Cofe+ kiosk has launched in Shanghai, offering a fully automated, self-sufficient solution for café owners, according to a Tech…

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CarrefourSA teams with Simbe to deploy autonomous robot Tally

October 1, 2024

CarrefourSA, a Turkish retailer operating over 1,200 stores, has teamed up with Simbe, a store intelligence solutions provider, to deploy Simbe's autonomous…

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Digital Menu Boards: Optimizing Displays for Autumn Food and Beverage Offerings

As the crisp autumn air brings fall leaves and pumpkin-spiced everything, it’s the perfect time for QSRs, restaurants, and cafes to refresh their menus and…

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Former Olympian, NCAA coach cleared of self-checkout theft charges

September 25, 2024

Meaggan Pettipiece, a former Canadian Olympian and head softball coach at Valparaiso University, has had charges of theft, marijuana possession and possession…

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Motel 6 marketing VP talks brand transformation

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

In this latest episode of the CX Innovators podcast, produced by Networld Media Group, Jenna Berg, vice president of brand marketing at G6 Hospitality, the…

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THE SIX MUST-ASK QUESTIONS WHEN CHOOSING A KIOSK COMPANY

When researching kiosk companies for your kiosk program, make sure to ask these six crucial questions to help you determine the value and credentials they…

Presented by Connected Technology Solutions

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KFC India launches sign language training, interactive ISL kiosks

September 23, 2024

In a step toward inclusivity, KFC India has launched a comprehensive sign language training program for its entire workforce, according to a MediaNews4U…

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Brantford Public Library launches self-serve kiosk

September 19, 2024

The Brantford Public Library in Ontario, Canada is celebrating the launch of its second self-serve kiosk, according to a Brant Beacon report.

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ICX Summit: The power of customer engagement

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Neely Woodson Powell, founder and CEO of the Charleston Shoe Company, shared insight on the value customer engagement in her keynote at the ICX Summit held in…

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TPGi launches digital accessibility solution

September 17, 2024

TPGi, a digital accessibility solutions provider, has launched a service called TaaS, designed to help organizations achieve digital inclusivity in a more…

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Job kiosks bring opportunities to Tuscaloosa County high schools

September 16, 2024

High school students in Tuscaloosa County have easier access to job opportunities thanks to interactive kiosks installed in every school, according to a WBRC …

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Brantford Public Library debuts kiosk at Sobeys location

September 12, 2024

The Brantford Public Library in Brantford, Ontario has opened a library kiosk at the Sobeys Shellard Lane location, according to a Woodstock Sentinel Review…

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