The IT Specialists Guide to Self-Service Technology

This is an abridged guide for Information Technology (IT) professionals working with an industry (healthcare, human resources, education, etc.) that is looking to deploy a self-service kiosk or solution in their facility.

Type: Guide

Sponsor: Advanced Kiosks




Microcom Corporation Presents: 203 DPI versus 300 DPI

COMPARING 2 TYPES OF PRINT HEADS

Type: Infographic

Sponsor: Microcom Corporation




Assistive Technologies For Deploying Accessible Kiosk

Kiosk hardware must be accessible, and kiosk technology must be assistive, in order to provide an optimal user experience that is also legally compliant.

Type: White Paper

Sponsor: KioWare


See More »

FEATURES


Self-order kiosks make a big splash at NRA Show

Restaurants are driving much of the kiosk industry's growth, including partnerships among kiosk providers and POS software specialists.

Technology fuels demand for industrial supply distribution systems, part 2: computer peripherals

As more companies provide employees with computers, managing computer peripherals has become a growing sector for providers of worksite product distribution.

Technology fuels demand for industrial supply distribution systems, part 1

Technology developed in the kiosk industry has application in inventory control and distribution, a market that is rapidly expanding worldwide.

EMV’s impact on kiosk owners, part 2; merchant operators have time to comply

Recognizing merchants have encountered difficulty integrating EMV compliant payment equipment, credit card issuers have postponed chargebacks for fraudulent purchases on non-compliant equipment. Compliance, however, will benefit all parties by reducing credit card fraud.

203 vs. 300 DPI for printers: an updated guide

Switching from 203 to 300 DPI is based on the specific user need. An expert reviews the key considerations that determine which DPI best suits your application.

EMV’s impact on kiosk owners, part 1

The US trails other markets in converting to the more secure EMV protocol for equipment that accepts credit cards. Credit card brands have issued cards with electronic chips, but adoption of EMV compliant equipment has not kept pace with consumers.

Looking for secure self storage? Kiosks play a role

A secure storage facility requires three elements: a kiosk, an internal lock system and a break-in alarm. In addition to security, the system brings efficiency.

Maintenance and other considerations for outdoor kiosks

With kiosks finding more uses in more location types, the demand for outdoor kiosks continues to grow, posing a set of special considerations. An industry veteran offers some useful tips.

ADA lawsuits targeting kiosks, part 3: assistive technologies make inroads

Assistive technology for the disabled has improved and become more pervasive in recent years, offering an opportunity for kiosk manufacturers to better serve an important customer base and meet ADA requirements.

ADA lawsuits targeting kiosks, part 2: why legal confusion reigns

A lack of clarity in the Americans with Disabilities Act has led to numerous instances where people with disabilities have encountered problems when trying to use self-serve kiosks. Lawsuits have claimed that the kiosks have not met ADA requirements.

ADA lawsuits targeting kiosks: part 1

Because the ADA does not specify how kiosks should accommodate the visually impaired, the industry is challenged in how to comply with the law's mandate. Lawsuits on behalf of visually impaired individuals could clarify what measures kiosk manufacturers should take to improve access for the visually impaired.

Vending/micro market veteran ready to take on Amazon Go

A vending/micro market veteran has developed a technology, featuring artificial intelligence, he believes will disrupt the consumer goods distribution industry.

How self-serve kiosks can rescue corporate dining — part 2: how the solution came to be

While self-serve kiosks allow corporate dining locations to eliminate the cashier and improve the speed of service for customers, there had been no "off-the-shelf" solution - until now.

A year after the US deadline, EMV compliance lags: Part 2 — What's being done

While several payment gateways have done a good job of making it easier to integrate hardware with transaction processors, a handful of software vendors and kiosk manufacturers have also established a good track record for supporting EMV-compliant systems.

A year after the US deadline, EMV compliance lags: Part 1 — What's causing the delay?

EMV system compliance has taken longer than many expected due to the complexity of integrating certified hardware with software and processors. Part 1 in a two-part series explores why the transition has taken so long, especially in the unattended retail sector.

See More »

Kiosks can have many hardware components that all need to be durable and reliable. In addition to a CPU and a monitor, your kiosk might have a receipt printer, card reader, barcode scanner, keyboard, cash acceptor/dispenser or other device.

NEWS