DMV adds kiosk in Charlotte, North Carolina grocery store

March 11, 2024

A pilot program is bringing the DMV to a grocery store in Charlotte, North Carolina, according to a WSOC report.

'Committed to success' — the end of 'command and control,' rise of AI, and power of automation

by Daniel Brown — Editor, Networld Media Group

Ray Friedrich, chief strategy officer at East Street Business Advisors, joined Daniel Brown, editor of Digital Signage Today, for an exclusive audio interview…

Billpay Kiosks Continue to Grow in Popularity

A desire for contactless payment processes on the part of consumers, the ongoing labor shortage and an effort on the part of businesses other organizations to…

Presented by Fametech Inc. (TYSSO)

Boulder County makes registration kiosk more accessible

March 7, 2024

A Colorado county has relocated a motor vehicle self-service registration renewal kiosk to make it more accessible to residents.

How Kiosk Formflow Optimizes & Simplifies Complex Form Submission

Advanced Kiosks' FormFlow simplifies form completion by guiding users through intuitive form navigation. This reduces errors and operational costs, boosting…

Kiosks part of North Dakota State Fair ticket sales strategy

March 5, 2024

Organizers of the North Dakota State Fair have deployed kiosks for selling tickets away from the traditional gate ticket windows.

How AI and IoT are changing self service equipment

by Pooja Neharkar — digital marketer, sphinx solutions

As modern businesses are rapidly investing in AI and IoT implementation, self-service equipment will offer more convenience and efficiency on an unparalleled…

Veteran Affairs CX leader talks customer service strategy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

John Boerstler, chief veterans experience officer at the Veterans Experience Office in the Department of Veterans Affairs, shares the strategy his office takes…

4K Digital Signage Player for Video Walls

Video walls enhance visual communication, providing a dynamic platform to display real-time data, images, and other information. The flexibility to switch…

Presented by Axiomtek

Coffee machine camera irks Amazon warehouse employees

February 22, 2024

Workers at an Amazon warehouse in Maple Grove, Minnesota, have complained about a camera in a coffee machine operated by Canteen. The employees felt the camera…

Self-Service Technology for Retailers

Digitalization is gaining in importance in almost all segments of the retail industry. Consumers are much more open to self-service technologies than they were…

Presented by Pyramid Computer GmbH

Longtime Kiosk Marketplace, Vending Times editor to retire

by Mandy Wolf Detwiler — Editor, Networld Media Group

Elliot Maras, the editor of Vending Times and Kiosk Marketplace, will retire Feb. 26. He plans to work on creative writing and travel in his retirement.

Facial recognition expands at airports despite privacy concerns

February 19, 2024

Facial recognition identification verification at airports continues to expand both domestically and globally, despite concerns about user privacy, according…

The Rise of Social Commerce: How Retailers Can Leverage Social Media

Explore social commerce and how retailers can leverage it to their advantage with Star Micronics' ecommerce and online ordering hardware.

Self checkout innovator seeks partners for checkout-free concept

February 15, 2024

Charles Dumont, a self-checkout entrepreneur based in Cerbère, France, is seeking partners for a checkout-free technology, "I Shop Then Free To Go," according…

Tech upgrades drive Minnesota adventure park’s recovery

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Card payments have pushed revenue well beyond what the coin, ticket and token games delivered at Zero Gravity Adventure Park. New owner Ed Golebiowski also…

Trenton Downtown Association installs 3 Soofa solar powered digital kiosks

February 13, 2024

The Trenton Downtown Association has announced its installation of three Soofa solar powered digital kiosks in downtown Trenton, New Jersey, according to a…

Finding the balance between digital experiences and human interaction

by Jay Burdette — Senior Director, Enterprise Process Innovation Center, Panasonic Connect

Every organization will find balance in different ways. But all have one thing in common: technology-backed kiosk and POS experiences supplemented by human…

How one retail veteran achieves customer satisfaction with self service in today’s omnichannel marketplace

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As omnichannel shopping has expanded for nearly all product categories, how does a brand ensure the same level of customer satisfaction in self-service…

AI-enabled mailbox-as-a-service to provide last mile delivery in Antigua

February 12, 2024

Arrive Technology Inc., an Indianapolis, Indiana-based provider of autonomous delivery, has teamed with AllMart Marketplace, an online retailer, to deploy up…