The Power of Kiosk Customization

Incorporating branding into a self-service kiosk can help turn the device from a bland box into a 24/7 marketing machine.

Type: White Paper

Sponsor: Fabcon Creative




Tailored Tach - Bouncepads in Ralph Lauren

Empowering the customer to discover his inner-designer, Ralph Lauren Menswear invites shoppers to design and personalize the perfect polo shirt using the Bouncepad iPad floor stand.

Type: Case Study

Sponsor: Bouncepad




Consumers Want More Tech In-store - Infographic

Survey shows that the majority of U.S. consumers want more tech in brick & mortar retail stores, restaurants & hotels

Type: Infographic

Sponsor: Bouncepad


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FEATURES


Biometric technology Part 2: Clear's identity screening at airports paves way for more applications

Clear, a technology company authorized by the government to provide biometric identity screening at airports, has expanded to 23 U.S airports, marking one of the most visible signs of consumer acceptance of the technology to date.

Using Interactive Digital Signage to Increase Customer Engagement

As individuals continue to utilize mobile devices as their primary source of information, they increasingly expect instant access to information at the sight (or touch) of a screen. As a result, consumers are much more responsive to information displayed digitally.

How Can Kiosks Help Your Business? A Look Into Custom Kiosk Design

While some businesses are able to meet their specific goals with out-of-the-box solutions, many businesses need a solution as unique as their service or product. Custom kiosk design helps these businesses create a fully customized self-service solution to fit the use case.

Best Practices for Deploying an Interactive Outdoor Kiosk

While many self-service kiosks are located inside, there are a number of use-cases where interactive outdoor kiosks will drive the best ROI. These kiosks are being installed outside where weather, security, location, etc. need to be considered.


How new technologies will redefine the automated retailing experience, part 1

Interest in creating enhanced user interactivity at the point of purchase coupled with the availability of new payment options, as well as interest in more product information at the point of sale, provide a powerful basis for redefining the automated retailing experience.

As virtual and augmented reality unfold, kiosks play a role

VR and AR will find a place in retail environments faster than in the homeowner market. But for this to happen, retailers need to add value.

Expanding digital signage capabilities drive growth for outdoor interactive kiosks

Interactive kiosks are providing outdoor environments with new ways to promote their offerings as well as new revenue opportunities in the form of paid digital advertising.

Millennials weigh in on how they shop

Attendees at the Interactive Customer Experience Summit in Dallas took advantage of a chance to find out first hand during a panel featuring seven millennial shoppers.

Amazon's Whole Foods Market acquisition points to a changing role for physical stores; millennials hold the key

Amazon's acquisition of Whole Foods Market is yet another sign – the biggest to date – that retail is being redefined by multiple shopping channels.

The ‘store as a community gathering place’ emerges as a way to engage customers

Interactive technology, besides empowering consumers, gives stores new reason to take new measures to make customers feel at home.

Interactive customer technology: How to achieve employee buy-in

Achieving employee buy-in needs to be part of the project from the beginning when introducing customer interactive technology.

3 keys to interactive digital signage solutions

When determining whether to integrate interactive elements into your digital signage, you need to consider content, cost and potential pitfalls.

Data analytics hold the key to understanding and guiding the retail customer

Interactive technology promises a wealth of insights on customer behavior, but retailers need to have a plan for deploying the technology and glean insights from data analytics.

Customer experience is defined at new levels during ICX Summit 2017

When brands, retailers and digital experience providers met at the 2017 ICX Summit in Dallas the focus was on defining “what works” to maximize CX approaches.

Neiman Marcus embracing innovative tech from the front door to the dressing room

From the minute a shopper walks into the new Fort Worth, Dallas-based Neiman Marcus, digital technology is nearby. Here’s the scoop on how the retailer's iLab is developing and designing innovations that are driving a robust customer experience.

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Learn how interactive kiosks and self-service technology can be used to shape positive customer experiences that enhance customer satisfaction and loyalty

NEWS