What Is The Future Of Retail?

What Is The Future Of Retail?

The future of retail is all about personalized experiences. How do we improve service quality? How do we achieve zero costumer complaints in each store? How do we help shoppers enjoy every moment in Carrefour Taiwan stores? See what happens when Advantech, Intel and Carrefour Taiwan team up.

Type: Case Study

Sponsor: Advantech Corp


[WEBINAR] Scaling Your Business: How Soccer Express Grew 25% in 2017

[WEBINAR] Scaling Your Business: How Soccer Express Grew 25% in 2017

In this webinar Andrew Veer, COO of Soccer Express, shares more on how a unified cloud platform has revolutionized the customer experience and fueled explosive growth for his company. Download now!

Type: Webinar




Integrating Self-Ordering into Restaurant Operations

Integrating Self-Ordering into Restaurant Operations

Self-Ordering kiosks offer benefits at multiple levels of the restaurant’s operations; beyond organic order size growth and increased efficiency, today’s customers have come to rely on a consistent experience, accurate ordering, personalized levels of social engagement and convenience.

Type: White Paper

Sponsor: ADUSA, Inc.


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FEATURES


Panera Bread, Wayfair reap benefits from technologies that enhance the customer experience

Panera Bread, Wayfair reap benefits from technologies that enhance the customer experience

Kiosk, mobile and digital platform efforts are providing Panera with increased sales, as well as leading to a more satisfied consumer. It's also providing insightful and invaluable data on what customers want and need.

LinkNYC invites Valentine's Day marriage proposals, love Instagrams

LinkNYC invites Valentine's Day marriage proposals, love Instagrams

LinkNYC celebrates Valentine's Day by inviting New York City residents to make their marriage proposals on its Wi-Fi kiosks.

Rent the Runway taps kiosks, scanners to boost in-store digital experience

Rent the Runway taps kiosks, scanners to boost in-store digital experience

Consumer fashion rental company is pumping up its retail customer experience with the help of Aila Technologies.

CES unleashes a gold mine of self-serve retail technology

CES unleashes a gold mine of self-serve retail technology

Many of the exhibits in the High Tech Retailing Marketplace and elsewhere on the CES show floor featured self-service technology designed to enable retailers and brands to integrate their physical and digital offerings.

VR, AR and robots to be mainstream in a few years, CES panel claims

VR, AR and robots to be mainstream in a few years, CES panel claims

A panel of robotics, VR and AR experts think these new technologies presently occupy a place in their evolution similar to that of personal computers in the 1970s.

Are sports and entertainment centers the gateway to 'smart cities'?

Are sports and entertainment centers the gateway to 'smart cities'?

Sports and entertainment venue experts agreed that smart cities technology will make the sporting and entertainment experience more seamless and enjoyable for fans.

Digital signage scores with stadium customer experience

Digital signage scores with stadium customer experience

A sports arena is already an incredibly exciting place. With all that energy, how can digital signage contribute to the fan's excitement and experience? And how can integrators deal with all the issues and challenges that come with digital signage?

Amazon Go disrupts, re-invents, elevates the customer experience

Amazon Go disrupts, re-invents, elevates the customer experience

Amazon's supermarket, which boasts a cashier-less checkout, is open to the masses after a year in beta with Seattle-based company employees. Industry pundits, not surprisingly, have a lot to say about the public launch.

Frictionless online payment still not a reality for U.S. retailers, CES panel notes

Frictionless online payment still not a reality for U.S. retailers, CES panel notes

A CES panel explored the challenges of payments technology, including the friction with online payments, glitches in online payment systems, the lack of retail locations that accept mobile payments and problems specific to cross-border payments.

For smart cities to succeed, technology must improve peoples' lives

For smart cities to succeed, technology must improve peoples' lives

Recognizing the potential impact of smart cities on urban life, this year’s CES in Las Vegas included an entire conference track on smart cities.

Is keeping up with consumer acceptance of automation worth the challenges it brings?

Is keeping up with consumer acceptance of automation worth the challenges it brings?

A session on the need to adopt automation in retail drew an overflow audience during the CES show in Las Vegas.

Why 2018 will be a banner year for self-serve kiosks

Why 2018 will be a banner year for self-serve kiosks

Kiosk deployers and providers are encouraged by growing customer acceptance of self-service technology and expect 2018 to be an outstanding year.

Robomart 'grocery on wheels’ debuts at CES

Robomart 'grocery on wheels’ debuts at CES

Self-driving vehicles that deliver fresh produce and allow consumers to place orders via an app and then physically pick their own produce could be the long-sought answer for online produce delivery.

Influencer of the Year: Under Armour's Christiana DiMattesa

Influencer of the Year: Under Armour's Christiana DiMattesa

Chrisiana DiMattesa recognized the importance of giving Bostonians a new type of retail experience, leading her to conceptualize a virtual tour of the store prior to its grand opening.

Top 10 stories of 2017: Self-order food kiosks dominate reader interest

Top 10 stories of 2017: Self-order food kiosks dominate reader interest

Self-order kiosks in restaurants dominated reader interest in 2017 as several national foodservice chains announced kiosk deployments.

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Learn how interactive kiosks and self-service technology can be used to shape positive customer experiences that enhance customer satisfaction and loyalty

NEWS