10Federal Self-Storage & Self-Service Kiosks

Advanced Kiosks interviews client Brad Minsley, CEO of 10Federal, for a case study on kiosks in the self-storage industry. Kiosks can improve differentiation, profit, and customer satisfaction for self-storage facilities by automating simple tasks. 

Type: Case Study

Sponsor: Advanced Kiosks




Self-Service Technology Buyer's Guide

This guide is a one-of-a-kind document meant to give people curious about self-service hardware, software, or some other type of tech, a clear idea about what to do when looking for a solution.

Type: Guide

Sponsor: Advanced Kiosks




Opportunities for Self-Service Technology in 2017

The upcoming year promises to be an active one for kiosks and similar self-service devices.

Type: White Paper

Sponsor: Frank Mayer and Associates, Inc.


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FEATURES


Kiosk translates in sign language to assist hard of hearing customers

Juke Slot develops a kiosk that offers sign language for hard of hearing customers, a significant market with special needs. One customer's experience alerted the company to the need.

How self-serve kiosks get the orders rolling at Burger Boss

Burger Boss, a fast casual chain in Southern California, has found self-serve kiosks a great tool for engaging customers in creating their orders and in improving speed, accuracy and overall satisfaction.

How kiosks make Valentine's Day sweeter for florists, gift card merchants and others

Kiosks play an increasingly important role on Valentine's Day for florists, gift card merchants and others. For florists, Valentine's Day is the single busiest day of the year.

UFood Grill's self-serve kiosk recognizes customers' faces

UFood Gill's firsts stand-alone restaurant features a self-order kiosk that can remember the customer, thanks to facial recognition.

Micro markets: the self-service supermarket in the lobby

Micro markets are expanding rapidly across worksites and heavily trafficked areas because they provide a large variety of fresh and high quality food and refreshments to consumers eating on the run. The systems rely on self checkout kiosks and are far more popular with consumers than vending machines.

As functionalities expand, what is a kiosk? Readers want a better understanding

A reader survey indicates the majority of kiosk industry members believe the general public and the audience they market to does not sufficiently understand the term for the products and services the industry provides. As technology creates more uses, industry players think this is an important issue.

How Amazon Go is reinventing retail and its possible impact on self checkout kiosks

The Amazon Go store has no cash register or payment kiosk. Instead, shoppers scan themselves into the store using the free Amazon Go app, shop as normal, remove items from a store shelf, place items in a shopping bag, and leave the store. The items are in turn billed to an authorized Amazon.com account accompanied by a detailed email receipt.

What’s in store for 2017? Part 2: Mobile payments’ impact on kiosks will vary

Smart phones are driving an ecommerce revolution. While mobile payment can adversely affect the need for kiosks in some situations, most industry observers see mobile payments as another payment option that kiosk operators need to consider to meet consumer buying habits.

What’s in store for 2017? Part 1: Kiosks build on a strong foundation

With positive momentum carrying over from 2016, a healthy stock market and continuously improving technology, most kiosk industry observers are optimistic about their industry's growth in 2017. Government regulations are cited by some as a concern, along with the importance of proper executions of some of the new technologies being introduced.

International Bank of Azerbaijan introduces unique digital financial services concept

The International Bank of Azerbaijan has introduced En Lazimi Anda (At the Right Moment), a fully automated banking branch with capabilities that are unique not just in Azerbaijan, but in the entire Commonwealth of Independent States.

Demand on the rise for customer loyalty kiosks

As a marketing tool, kiosks can engage customers in various ways using email marketing or linking the kiosk to an interactive mobile experience. For the kiosk operator, the information that loyalty reward programs create can provide critical marketing and operational information.

How to use kiosks to improve the customer experience

With brands and retailers looking to tap the benefits kiosks offer in improving the customer buying experience, technology is providing more tools to make kiosk deployments more seamless. Resources are available to ensure success for customers willing to perform their due diligence.

Beacon technology's place in retail marketing; do kiosks have a role to play?

Beacon technology enables a merchant to track shopping patterns, influence point-of-purchase decisions, and reward consumers through a payment kiosk. Futurists and industry practitioners estimate that beacon technology will become much more prevalent in the coming years.

Should you have confidence in your voting machine?

Concern about vote tampering and voting machine hacking has piqued during the presidential election, largely on account of Donald Trump's claims that the election is rigged. Voting machine manufacturers and government officials say these concerns are highly exaggerated.

Have a kiosk and space, too!

While most modern kiosks are now more compact, smaller businesses may still not have the luxury of additional space to accommodate a basic freestanding kiosk unit. A countertop kiosk will oftentimes meet this need.

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Learn how interactive kiosks and self-service technology can be used to shape positive customer experiences that enhance customer satisfaction and loyalty

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