Automated Failover to Support In-Store Operations

Golden Corral needed to eliminate the pains associated with processing credit card payments during network and POS downtime. Microspace’s VELOCITY CELLCAST solution proved to be the right answer to enhance their existing network redundancy measures.

Type: Case Study

Sponsor: Microspace Communication Corp.




Understanding the Secrets of Inventory Management: Restaurant, Retail and Grocery

Inventory management is an art form. It is finding the right balance between ordering costs, carrying costs and shortage costs, and managing all three proactively in order to benefit the bottom line. For SMB’s, in particular, inventory habits can make or break a business, and inventory management is one of the greatest areas for improvement.

Type: White Paper

Sponsor: Revel Systems




LOYALTY PROGRAMS AND MOBILE TECHNOLOGY: Reward Your Customers

Over the past few years, loyalty programs have become an increasingly vital marketing tool for businesses. While attracting new customers through advertising has always been a core element of the marketing mix, efforts to retain customers are equally important.

Type: White Paper

Sponsor: Revel Systems


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FEATURES


Time for an honest discussion about kiosks and future jobs – and the kiosk industry must start it

It's not enough for the kiosk industry to recognize that claims that kiosks are killing jobs are simply false. The kiosk industry needs to protect its reputation to ensure a successful future. A coordinated, industrywide public relations effort is needed.

Johnny Rockets tests self-order kiosks in moving to a QSR format

Self-order kiosks play an important role in moving to more of a quick-serve format for Johnny Rockets as the 30-year-old iconic brand seeks to refresh itself. The feedback to date has been promising.

Kiosks killing jobs? Current events beg the question, but the facts say otherwise

Several restaurant chains are using kiosks and other technology that allow orders to be placed more rapidly and efficiently. Kiosks are fostering fears about job losses, but in reality, kiosks are serving to reallocate labor from the front to the back of the restaurant and in some cases, add jobs.

Saladworks refreshes brand with innovative technology, featuring Life Bar kiosks

For those who are technology savvy who don't want to sit through a queue, speed is more important than human interaction.

Top kiosk stories for October: food and convenience dominates reader interest

Kiosk industry members clearly recognize the need to stay on top of change while making sure they are well grounded in sound operating practices.

Top 5 kiosk stories for September

The leaves are beginning to fall, and the heat is abating. Kiosk Marketplace is keeping the heat turned up with fresh stories on subjects ranging from digital signage to restaurants.

Self-order kiosks make waves in restaurants

The quick service and fast casual restaurant formats may offer their customers different experiences, but both are starting to leverage self-order kiosks to improve customer experience. We have listed the top three reasons.

Kiosk top 5: August edition

Summer vacation is over and students across the U.S. are heading back to class. For Kiosk Marketplace, summer school was in session for a variety of hot topics, including restaurant and loyalty kiosks.

Pizza Pie bakes up ROI with loyalty kiosks

Kiosks in the restaurant sphere are a big hit due to their ability to draw in customers. One pizza franchise saw firsthand how effective a kiosk campaign can be when it helped drive a ROI of more than 2,000 percent.

Kiosks bring home the bacon: Top 5 stories July 2016

This July, McDonald's turned up the heat with virtual kiosks and robot powered kiosks turned it back down with frozen yogurt. These were just a few of the stories that debuted on Kiosk Marketplace on July 2016.

Restaurant kiosks serve up multiple demographics

QSR kiosks are all the rage these days, especially with McDonald's and other QSR giants jumping on the trend. Restaurant kiosks are now drawing in every demographic at a faster rate due to their ability to boost customer experience.

McDonald's brings virtual reality to light

McDonald's just completed a makeover of a Singapore location and it is using virtual reality kiosks to show off all its improvements.

3D printers craft gourmet pizza

In the past, 3D printers have crafted toys and car parts. But now, one company has created the first 3D printed pizza with 80-year old yeast. It is also working on a 3D printing kiosk that can crank out one pizza every 60 seconds.

Top 5 kiosk stories: June edition

This month the top stories addressed topics that included keeping outdoor kiosks safe, marijuana kiosk operation and the question of whether kiosks will replace employees in restaurants.

Putting self-order kiosks on the menu

Since McDonald's rolled them out, restaurant kiosks have been all the rage. This makes sense considering that QSR kiosks improve customer service, attract millennials and increase overall efficiency.

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Many quick service restaurants use self-order kiosks to increase speed of service, improve order accuaracy and boost profits. But the benefits of restaurant kiosks don't end there and are not limited to the fast food giants.

NEWS