Digitally Transforming the Restaurant Experience

Digitally Transforming the Restaurant Experience

Across more than 100 restaurants throughout Sweden, McDonald’s has introduced a new production system (Made to order) that is powered through self-service order kiosks.

Type: Case Study

Sponsor: DIEBOLD NIXDORF


ZIVELO: Screen Size Matters!

ZIVELO: Screen Size Matters!

With larger, high-quality screens, customers engage more, creating an immersive sales experience. This leads to ordering higher-margin products and larger ticket sizes.

Type: Infographic

Sponsor: ZIVELO LLC


Key Benefits of Utilizing Self-Service Kiosks in Quick Service and Fast Casual Restaurants

Key Benefits of Utilizing Self-Service Kiosks in Quick Service and Fast Casual Restaurants

There are many advantages to QSRs and fast casuals adopting self-order strategies, but three well-documented benefits include enhanced customer service, improved productivity and increased profits.

Type: White Paper

Sponsor: Frank Mayer and Associates, Inc.


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FEATURES


Will digital technology solve McDonald's woes?

Will digital technology solve McDonald's woes?

McDonald's recently did a massive $6B digital signage, kiosk makeover. But will this be enough to solve its woes?

How 5G, combined with IoT, will make mobile carriers the enablers of retail engagement

How 5G, combined with IoT, will make mobile carriers the enablers of retail engagement

Video, gaming, AI, robotic, AR/VR platform CIOs and CTOs looking to embrace newer digital transformation solutions should look holistically within the mobile infrastructure ecosystems, and tag the mobile telecom operator as a strategic partner.

McDonald's invests billions for kiosk/digital makeover through 2020

McDonald's invests billions for kiosk/digital makeover through 2020

McDonald's Corporation is spending $6 billion to revamp more than 6,000 stores throughout the U.S. in hopes of transforming itself into an efficiency expert's dream brand. The renovations, which will affect stores in 20 states and the District of Columbia, include kiosk ordering, table service, digital menu boards and mobile pay and pick-up zones.

How digital media can improve restaurant productivity

How digital media can improve restaurant productivity

NPD Group joins two restaurant brands to talk about the tech "transformers" of the restaurant business today and how to make the most of them for your brand.

NEC gets it right – for display technology, the age of collaboration has arrived

NEC gets it right – for display technology, the age of collaboration has arrived

NEC Display Solutions showcases the fruits of partnerships in its new versatile headquarters and briefing center at a ground breaking open house.

How Wow Bao is changing the meaning of self-ordering kiosks

How Wow Bao is changing the meaning of self-ordering kiosks

Wow Bao President Geoff Alexander discusses customer acceptance of the brand's self-ordering kiosks and their use of pick-up cubbies.




No kiosk is an island … why restaurants need a digital self-service strategy

No kiosk is an island … why restaurants need a digital self-service strategy

Rather than seeing a kiosk as a separate solution, a platform should bring the kiosk together with other channels so a single customer view can be presented across any channel, a transaction status is accurate in real time, and a comprehensive customer profile of past behavior can be seen.

Restaurant self-order revolution shifts into high gear: Are you prepared?

Restaurant self-order revolution shifts into high gear: Are you prepared?

The pioneer stage has ended for restaurant self-serve kiosks, and adoption has shifted into high gear. The time has come for all serious players in the limited-service space to take note if they haven’t already.

Taco Bell to install self-order kiosks in all stores in 2019 under its All Access initiative

Taco Bell to install self-order kiosks in all stores in 2019 under its All Access initiative

Rafik Hanna, senior director of Taco Bell’s All Access, shared insight on how the QSR is transforming to drive a best-in-class customer experience and why technology is always at the forefront in a keynote address at the recent ICX Summit.

Key Takeaways from a recent QSR’s Corporate Worldwide Convention

Key Takeaways from a recent QSR’s Corporate Worldwide Convention

Our retail team just returned from a leading QSR’s Worldwide Convention, an invite-only event where we had the opportunity to demo our kiosks for more than 12,000 attendees from around the globe.

The Three Ways Kiosks Will Change QSRs as We Know It

The Three Ways Kiosks Will Change QSRs as We Know It

Here are the three ways that the kiosk will change quick service restaurants as we know it.

Self-service food & beverage kiosks changing casual dining

Self-service food & beverage kiosks changing casual dining

Standalone self-service food kiosks are changing the restaurant industry, improving operations and impacting customers’ purchasing habits.

Discovery Zone wows ICX Summit attendees with promising customer engagement technology

Discovery Zone wows ICX Summit attendees with promising customer engagement technology

The ICX Discovery Zone featured a range of technologies such as a motion-based touchscreen, a projection screen, a holographic touchscreen, voice interaction systems and music and audio messaging.

Beer and pizza: Self-pour technology adds fizz to the mix

Beer and pizza: Self-pour technology adds fizz to the mix

The self-pour beer systems allow restaurant to capitalize on the popularity of craft beers. This is especially helpful to pizza restaurants, for which beer sales are important.

Self-order kiosks let loose at National Restaurant Show

Self-order kiosks let loose at National Restaurant Show

The number of self-order kiosks on display at the National Restaurant Show nearly tripled over last year's exhibits as hardware and software manufacturers rush to meet the demand

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Many quick service restaurants use self-order kiosks to increase speed of service, improve order accuaracy and boost profits. But the benefits of restaurant kiosks don't end there and are not limited to the fast food giants.

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