The State of Kiosks in QSRs

Fast-food operators are adopting self-order kiosks as a way to speed up service, improve order accuracy and provide an improved guest experience.

Type: White Paper

Sponsor: Peerless-AV




Appy Meals - Bouncepads in McDonald's

Bouncepad helped McDonald’s introduce tablet technology to its ‘Spirit of Family’ restaurant design, enhancing the overall sense of enjoyment.

Type: Case Study

Sponsor: Bouncepad




How Mobile Ordering Apps Stack Up

Mobile ordering apps are poised to be a major sales driver for fast casual restaurants, but not all apps are built the same.

Type: White Paper

Sponsor: Fuzz Productions


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FEATURES


AI and virtual reality moving mainstream for hospitality operations

Research from Oracle Corporation presented at the Global Gaming Expo quantifies rising consumer acceptance of new technology in hotels and restaurants.

Global Gaming Expo showcases convergence of entertainment, hospitality and foodservice

Exhibits on the show floor included a large number loyalty redemption kiosks, cash management kiosks, card dispensing kiosks and kiosk software.

Dave & Buster's entertainment play: Interactive technology played a key role

In his keynote address at the Global Gaming Expo in Las Vegas, Dave & Buster's CEO noted the role interactive technology played in transitioning to a mixed foodservice and entertainment brand.

Kiosks drive add-on orders for French street food startup

The self-order kiosks enable customized orders, delivering higher tickets for this startup offering French street food.

Restaurateur shares benefits, pitfalls of kiosk deployment (Part 2)

An independent fast casual encountered its fair share of challenges in deploying self-order kiosks. The restaurant's co-founder and the kiosk vendor weigh in.

Independent fast casual wades into self-serve kiosks, Part 1

The kiosks have been an efficient way for customers to access the menu and nutrition information, in addition to other benefits for Flatbread Grill. There have also been challenges, however.

The future of digital communications in restaurants: Touch, signage, entertainment

With restaurants' constantly changing menu offerings, promotions, FDA regulations, and beyond, digital communication is key as it allows restaurants to quickly and easily change or tweak content in real-time.

Self-order kiosks play key role in Subway’s tech redesign

By deploying its "Fresh Forward" concept, Subway has recognized the need to make ordering more convenient in addition to continuing its emphasis on freshness.

Automated restaurants are on the way; here's a sneak peek

Automated restaurants, driven by artificial intelligence and robots, are closer than many think, according to the CEO of a company involved with automation technology and foodservice.

The Indian Summer of kiosks is upon us! Why we're ready for the thaw of 2017/2018!

The kiosk industry's killing frost of 2008 ushered in the creativity and strength of the kiosk solution companies of 2017 and beyond.

Kiosks killing restaurant jobs? Don’t let the doomsayers distract you

In time, the consumer media will get tired of pursuing a story that isn’t a story. The real challenge facing the restaurant industry is finding enough workers to fill jobs.

Roly Poly Sandwiches franchisee pioneers self-order kiosks

Matt Macke was intrigued when a customer suggest he offer self-order kiosks. As a result, he has played a role in helping a kiosk manufacturer develop one for small restaurants.

Self-order kiosks don’t just help big chains, Long Island fast casual learns

A Long Island, New York fast casual restaurant has found self-order kiosks improve the customer experience and boost the average ticket size.

Are kiosks the next step for restaurant-based digital signage?

There's a lot of buzz surrounding the rise of self-order kiosks in dining establishments, especially quick-serve restaurants. As digital menu boards approach the point of saturation in many restaurants, kiosks represent the next big opportunity for restaurant-based digital signage.

The kiosk game: What restaurants must be prepared to pay to play

While self-service initiatives provide significant ROI opportunities, businesses should understand all of the necessary costs and how they plan to fit those costs in their current budget before moving forward.

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Many quick service restaurants use self-order kiosks to increase speed of service, improve order accuaracy and boost profits. But the benefits of restaurant kiosks don't end there and are not limited to the fast food giants.

NEWS