Prepango scores with FIFA merchandise vending machines

by Richard Slawsky — Editor, Connect Media

Automated retailer Prepango used its airport network, remote monitoring and regional sales data to put official World Cup products within reach of travelers nationwide.

An operations guide to shrink mitigation in unattended retail

by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC

Unattended retail offers customers speed, convenience, and around-the-clock access. For operators, it can open new revenue channels while reducing the need for…

Toshiba leader talks customer experience, mobile-first strategy

Eric Williams, senior account executive at Toshiba Global Commerce Solutions, shares insight on changing customer expectations, the value of a mobile-first strategy in the retail environment and how and why AI will be a game-changer going forward.

California zoo adds Gateway food-ordering kiosks

The Living Desert Zoo and Gardens in Palm Desert, California, has expanded its use of Gateway Ticketing Systems' Galaxy platform to manage food and beverage…

Government Kiosks & Self-Service

Government locations are common venues for self-service kiosks, where customers can get information about government services and in some cases pay bills for these services.