Evolvending, Canteen win automated foodservice contract at MSP Airport

Evolvending and prime contractor Canteen have been selected to operate the Non-Traditional Food & Beverage Batch at Minneapolis-St. Paul International…

How restaurants use kiosks without losing the human touch

by Richard Slawsky — Editor, Connect Media

A recent Wall Street Journal article raised questions over whether restaurant chains were retreating from kiosks. The reality is a bit more complicated.

Purpose-built automated retail: Designing for payment security and resilience

by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC

A common mistake is designing every function of the kiosk around one shared connection and assuming that connection will always be available.

Airport customer reports upcharge at kiosk to remove egg

A customer at Newark Liberty International Airport in New Jersey reported a $1.70 charge for removing an egg from a steak, egg and cheese sandwich when…

Customer Experience

Learn how interactive kiosks and self-service technology can be used to shape positive customer experiences that enhance customer satisfaction and loyalty