Kiosk standard update poses big airport challenges

by Richard Slawsky — Editor, Connect Media

Airports, airlines and technology suppliers are entering a critical stage in the transition to the latest Common Use Self Service standard, a move that promises stronger security and greater flexibility but could also require substantial investments in software, testing and hardware.

Studies examine biometric kiosk adoption, predictive vending maintenance

by Richard Slawsky — Editor, Connect Media

Two academic studies examine what it takes to make unattended systems more useful to passengers and more reliable for operators.

Toshiba leader talks customer experience, mobile-first strategy

Eric Williams, senior account executive at Toshiba Global Commerce Solutions, shares insight on changing customer expectations, the value of a mobile-first strategy in the retail environment and how and why AI will be a game-changer going forward.

Newland AIDC

With over 20 years of technical precipitation in the automatic identification industry, Newland AIDC possesses comprehensive embedded barcode scanning solutions to commit to the digital revolution in all walks of life.

Vending machines replace former newsstand spots in NYC subway stations

Cashless vending machines are beginning to appear in New York City subway stations, giving riders access to snacks and beverages as traditional newsstands…

Kiosk Software

The software provides the technology that enables a kiosk to perform a task for the customer. The software is essentially the “brains” behind the hardware.