Ron Bowers reflects on the high points of kiosk industry history and its future opportunities as he passes the baton

Ron Bowers reflects on the high points of kiosk industry history and its future opportunities as he passes the baton

Retiring after nearly 35 years in the self-service industry, Ron Bowers shares his ideas about the kiosk industry's top accomplishments and its greatest opportunities as consumers expect a more personalized and convenient shopping experience.

Features


Taco Bell to install self-order kiosks in all stores in 2019 under its All Access initiative

Taco Bell to install self-order kiosks in all stores in 2019 under its All Access initiative

Rafik Hanna, senior director of Taco Bell’s All Access, shared insight on how the QSR is transforming to drive a best-in-class customer experience and why technology is always at the forefront in a keynote address at the recent ICX Summit.

Interactive whiteboarding technology finds more uses, calls for user education

Interactive whiteboarding technology finds more uses, calls for user education

As collaborative work places have increased, interactive whiteboard technology is finding additional uses. More user education is needed for this technology to fulfill its potential, which could some day extend to kiosks.

Implementing unattended payment solutions? 7 things to keep in mind

Implementing unattended payment solutions? 7 things to keep in mind

Before upgrading your kiosk to accept more cashless pyment options, it’s critical to make sure you're incorporating all the necessary components, features and capabilities to future-proof your payment infrastructure.

Human image sensing technology makes big strides; Omron steps forward

Human image sensing technology makes big strides; Omron steps forward

One of the most powerful biometric identification tools have come across at trade shows recently is the HVC-P2 from Omron Electronic Components LLC, an image-sensing camera based module incorporating its proprietary technology for recognizing human face expression, gender, age, gaze and blink into a camera module.

Will EV charger network support surging customer demand?

Will EV charger network support surging customer demand?

The EV market is expanding rapidly, but whether or not the EV infrastructure expands fast enough to support customer demand will depend on the commitment of the partners in the EV infrastructure.

Does your business need a self-service solution?

Does your business need a self-service solution?

Self-service kiosks are rapidly becoming the solution for many of these problems across a multitude of industries and use cases. Here are some questions to help a business decide if a self-service kiosk makes sense.

Valuable lessons learned in retail kiosk deployments

Valuable lessons learned in retail kiosk deployments

Kiosks and digital signage improve the customer experience, which can translate into improved sales for retailers, but the journey typically has obstacles to overcome. Two veterans of the journey shared their experiences.

Planning a digital media deployment? First conduct a pilot test

Planning a digital media deployment? First conduct a pilot test

A small-scale test can identify possible issues during the planning stages of a kiosk or digital signage rollout. A panel of experts offers 10 steps for a pilot test.

Discovery Zone wows ICX Summit attendees with promising customer engagement technology

Discovery Zone wows ICX Summit attendees with promising customer engagement technology

The ICX Discovery Zone featured a range of technologies such as a motion-based touchscreen, a projection screen, a holographic touchscreen, voice interaction systems and music and audio messaging.

Kiosk trailblazer Panera Bread grabs ICX Influencer of the Year award

Kiosk trailblazer Panera Bread grabs ICX Influencer of the Year award

The Interactive Customer Experience Association last night honored excellence in interactive customer experience at this year's Elevate Awards dinner party to recognize and honor the individuals and organizations setting the pace in using technology to elevate the customer experience.

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Resources


Pull Tab Thermal Printer Paper

Pull Tab Thermal Printer Paper

Maybe you are one of the following: a game designer, kiosk manufacturer, fundraising manager, statewide advocacy organization, or anyone else tasked with navigating the ever-evolving regulations. If so there is a powerful duo that you need to know about.

Type: White Paper

Sponsor: Pyramid Technologies Inc.


How to Plan and Measure the Success of a Kiosk Deployment

How to Plan and Measure the Success of a Kiosk Deployment

It’s very easy to get into the specifics of hardware and software capabilities and miss the big picture. This white paper contains key project planning tips to ensure that any kiosk project's goals can be met.

Type: White Paper

Sponsor: ZIVELO LLC


Vital Data Breach Insights Reveal Latest Trends | Security | POS | Mobile | ATMs | Kiosk | Loss | Retail

Vital Data Breach Insights Reveal Latest Trends | Security | POS | Mobile | ATMs | Kiosk | Loss | Retail

As data breaches continue to occur, are criminals keeping to tried and tested means or adapting to new opportunities? This new infographic from TNS looks at the latest trends in data breaches. Download your copy now.

Type: Infographic

Sponsor: TNS, Inc.


Measuring the ROI and Staying Power of a Self-Order Kiosk Restaurant Deployment

Measuring the ROI and Staying Power of a Self-Order Kiosk Restaurant Deployment

Many major QSR’s have adopted self-service kiosk technology, but it’s difficult to know how to deploy, which products to deploy, the impact to restaurant operations, and to understand the Return on Investment and ancillary benefits.

Type: White Paper

Sponsor: ZIVELO LLC


The Present-Day Kiosk and Its Benefit to Today's Consumer

The Present-Day Kiosk and Its Benefit to Today's Consumer

Kiosks are an effective tool in branding efforts targeting the modern connected consumer. Offering customers everything from convenience to personalization, kiosks maximize the patron’s experience while delivering steady opportunities for a brand or retailer’s return on investment.

Type: White Paper

Sponsor: Frank Mayer and Associates, Inc.


The Software for Digital Menu Boards

The Software for Digital Menu Boards

ADUSA makes it more Straightforward and Cost-Effective to offer an exceptional and informed Guest Experience.

Type: White Paper

Sponsor: ADUSA, Inc.


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Ron Bowers reflects on the high points of kiosk industry history and its future opportunities as he passes the baton