Nominations open for 2026 Automated Retail & Kiosk Innovation Awards

by Richard Slawsky — Editor, Connect Media

The organizers of the Automated Retail & Kiosk Innovation (ARKI) Show are accepting nominations for the 2026 ARKI Awards, recognizing the companies, products, deployments and technologies driving innovation across the automated retail, kiosk, vending and self-service industries.

The touchscreen isn't going away. It's getting company

by Richard Slawsky — Editor, Connect Media

As AI, voice interfaces, biometrics, QR codes and mobile technologies reshape self-service, some have questioned whether the touchscreen is becoming obsolete. Rather than replacing touch, AI is enabling customers to move seamlessly between voice, touch, mobile devices and biometric authentication based on the task at hand.

5 small kiosk trends worth watching

by Richard Slawsky — Editor, Connect Media

Artificial intelligence may dominate the conversation around self-service, but many of the technologies quietly reshaping kiosk deployments have nothing to do with chatbots or generative AI.

Indiana town seeks input on parking proposal

The city of Bloomington, Indiana, is asking residents, visitors and downtown stakeholders to help evaluate two parking payment kiosk systems as officials…

Government Kiosks & Self-Service

Government locations are common venues for self-service kiosks, where customers can get information about government services and in some cases pay bills for these services.