The touchscreen isn't going away. It's getting company
by Richard Slawsky — Editor, Connect Media
As AI, voice interfaces, biometrics, QR codes and mobile technologies reshape self-service, some have questioned whether the touchscreen is becoming obsolete. Rather than replacing touch, AI is enabling customers to move seamlessly between voice, touch, mobile devices and biometric authentication based on the task at hand.
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Research shows healthcare kiosks are growing smarter — and more human
by Richard Slawsky — Editor, Connect Media
Four published academic studies suggest kiosk and vending technologies are becoming more intelligent, more accessible and more responsive to community needs.
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Colorado county releases naloxone kiosk impact report
Colorado's Mesa County Public Health department has released its first annual Naloxone Kiosk Impact Report, highlighting the success of its public naloxone…
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