How self-service operators win by automating through curation
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Josh Rosenberg, founder of Forward Thinkers, outlines challenges the self-service and automation industry and what operators need to do to overcome those challenges during a keynote at the 2025 Automated Retail & Kiosk Innovation Show.
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What we learned at the Automated Retail and Kiosk Innovation Show
As automation moves deeper into physical environments, companies need to plan early for installation, maintenance, repair, and ongoing upgrades across their entire footprint.
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Elevated lead levels found at some drinking water kiosks
A study published in Environmental Science & Technology examined the safety of water dispensed from freestanding water vending kiosks and found that some…
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Retail Kiosks & Self-Service
Retail locations are the most common venues for self-service kiosks. Customers at these locations use kiosks to browse inventory, learn about products and in some cases place orders.
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