Cities betting big on smart kiosks

by Richard Slawsky — Editor, Connect Media

The pace of smart city kiosk deployments appears to be increasing in the United States as cities accelerate investments in digital infrastructure, downtown revitalization, public Wi-Fi and more.

Rethinking kiosks for identity verification

by Taya Tuo — Marketing Director, SUNTEK Technology Co., Ltd.

More and more, kiosks are being used for identity verification. As more public and commercial services become digital, organizations still need reliable ways to confirm who is standing in front of the service point. A mobile app or online portal can solve part of the process, but not every user, location or risk level can be handled remotely.

Camera-based entry system could replace airport kiosks

San Francisco International Airport has launched a pilot program designed to speed up entry processing for international travelers enrolled in Global Entry…

Customer Experience

Learn how interactive kiosks and self-service technology can be used to shape positive customer experiences that enhance customer satisfaction and loyalty