How self-serve kiosks get the orders rolling at Burger Boss

Burger Boss, a fast casual chain in Southern California, has found self-serve kiosks a great tool for engaging customers in creating their orders and in improving speed, accuracy and overall satisfaction.

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FastCasual's parent company launching FoodTruckOperator.com

Networld Media Group will launch FoodTruckOperator.com on April 1. It will cover industry trends and news, profile business owners and explore the technologies and tools available to help operators grow their businesses.

The price of self-service, part 3: lowering the cost of manufacturing, road maps, warranties, hot-swap, installation and maintenance

With more kiosks entering the field, deployers need to have service and maintenance agreements well established. The cost of maintenance is oftentimes directly related to the integrity of the hardware and software manufacturers and the quality of the components and operating systems.

Hotels and restaurants juggle kiosks and mobile technology

Mobile technology has grabbed the limelight due to rapid consumer adoption, but restaurants and hotels continue to invest in kiosks as well as mobile order-and-pay. Will the two technologies compete or complement each another?

UFood Grill's self-serve kiosk recognizes customers' faces

UFood Gill's firsts stand-alone restaurant features a self-order kiosk that can remember the customer, thanks to facial recognition.

2016 was the year of QSR digital kiosks and 2017 promises even more innovation

Last year was the year that self-serve order kiosks made big waves in the restaurant sector. This year promises to bring more growth to kiosks thanks to new security features, environmental enhancements, emergency warning systems and mobile integration.

Has the time finally arrived in the US for the automated c-store?

Automated food and convenience retail stores have existed for many years, but in the U.S. they have never gained the traction they have achieved in Europe. With new technology, more versatile supply chains and the rise of "food deserts," a new demand for these formats could be at hand.

Micro markets: the self-service supermarket in the lobby

Micro markets are expanding rapidly across worksites and heavily trafficked areas because they provide a large variety of fresh and high quality food and refreshments to consumers eating on the run. The systems rely on self checkout kiosks and are far more popular with consumers than vending machines.

Customer perceptions about kiosks call for better messaging: We don’t have all the facts

A recent reader survey raised the issue of customer perception of kiosks. The industry needs better insight into customer perceptions as new capabilities provide new market opportunities.

Voting now open for 2017 Most Innovative Kiosk Awards

The 2017 Most Innovative Kiosk Awards recognize excellence and innovation in eight user categories -- financial, telecommunications, healthcare, restaurant, retail, tourism/travel/hotel, government and entertainment/gaming.

IoT and kiosks: Why 1 kiosk veteran sees 2017 as a year for change

Kiosk industry veteran Steve Latham, who played a key role in the development of the kiosk DVD rental industry, offers his assessment of digital media on kiosks, the impact of IoT technology on kiosks and new use cases for kiosks.

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Opportunities for Self-Service Technology in 2017

The upcoming year promises to be an active one for kiosks and similar self-service devices.

Type: White Paper

Sponsor: Frank Mayer and Associates, Inc.




Whitepaper: Customer Satisfaction & Profit in Business

In today's modern world, innovative technology is a controlling factor for the success of a business. As technology continues to grow and stay updated, so should businesses. Many industries are starting to adopt self-service kiosks as a means to develop overall presence and boost efficiency.

Type: White Paper

Sponsor: Advanced Kiosks




Case Study: Temple Beth Sholom & Self-Service Technology

Advanced Kiosks interviews with Ilana Gilat, Director of Advancement at Temple Beth Sholom on their kiosk implementation. See how this temple used self-service technology to improve their "Book of Life".

Type: Case Study

Sponsor: Advanced Kiosks




10Federal Self-Storage & Self-Service Kiosks

Advanced Kiosks interviews client Brad Minsley, CEO of 10Federal, for a case study on kiosks in the self-storage industry. Kiosks can improve differentiation, profit, and customer satisfaction for self-storage facilities by automating simple tasks. 

Type: Case Study

Sponsor: Advanced Kiosks




Self-Service Technology Buyer's Guide

This guide is a one-of-a-kind document meant to give people curious about self-service hardware, software, or some other type of tech, a clear idea about what to do when looking for a solution.

Type: Guide

Sponsor: Advanced Kiosks




The IT Specialists Guide to Self-Service Technology

This is an abridged guide for Information Technology (IT) professionals working with an industry (healthcare, human resources, education, etc.) that is looking to deploy a self-service kiosk or solution in their facility.

Type: Guide

Sponsor: Advanced Kiosks


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