Nominations open for 2026 Automated Retail & Kiosk Innovation Awards
by Richard Slawsky — Editor, Connect Media
The organizers of the Automated Retail & Kiosk Innovation (ARKI) Show are accepting nominations for the 2026 ARKI Awards, recognizing the companies, products, deployments and technologies driving innovation across the automated retail, kiosk, vending and self-service industries.
read nowMore Event News
The touchscreen isn't going away. It's getting company
by Richard Slawsky — Editor, Connect Media
As AI, voice interfaces, biometrics, QR codes and mobile technologies reshape self-service, some have questioned whether the touchscreen is becoming obsolete. Rather than replacing touch, AI is enabling customers to move seamlessly between voice, touch, mobile devices and biometric authentication based on the task at hand.
read nowMore Features
What 2 studies reveal about self-service success
by Richard Slawsky — Editor, Connect Media
Two academic studies suggest the most effective self-service deployments balance automation with accessibility and user-centered design. Although the research examined very different settings, both papers offer practical guidance for kiosk manufacturers, software developers and organizations deploying self-service technology.
read nowMore Commentary
Dallas news organization criticizes streetside kiosks after vandalism
A month after Dallas installed its first interactive sidewalk kiosks, one of the units was vandalized after someone apparently smashed its screen with a rock…
read nowMore News
Restaurant Kiosks & Self-Service
Many quick service restaurants use self-order kiosks to increase speed of service, improve order accuaracy and boost profits. But the benefits of restaurant kiosks don't end there and are not limited to the fast food giants.
View TopicMore Topics
