Millennials weigh in on how they shop

Attendees at the Interactive Customer Experience Summit in Dallas took advantage of a chance to find out first hand during a panel featuring seven millennial shoppers.

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The ‘store as a community gathering place’ emerges as a way to engage customers

Interactive technology, besides empowering consumers, gives stores new reason to take new measures to make customers feel at home.

Interactive customer technology: How to achieve employee buy-in

Achieving employee buy-in needs to be part of the project from the beginning when introducing customer interactive technology.

3 keys to interactive digital signage solutions

When determining whether to integrate interactive elements into your digital signage, you need to consider content, cost and potential pitfalls.

Data analytics hold the key to understanding and guiding the retail customer

Interactive technology promises a wealth of insights on customer behavior, but retailers need to have a plan for deploying the technology and glean insights from data analytics.

Customer experience is defined at new levels during ICX Summit 2017

When brands, retailers and digital experience providers met at the 2017 ICX Summit in Dallas the focus was on defining “what works” to maximize CX approaches.

Neiman Marcus embracing innovative tech from the front door to the dressing room

From the minute a shopper walks into the new Fort Worth, Dallas-based Neiman Marcus, digital technology is nearby. Here’s the scoop on how the retailer's iLab is developing and designing innovations that are driving a robust customer experience.

'Interesting times' highlight ICX Summit 2017

Brands really can't treat any of their customers like they’re all alike anymore, not just the millennials, especially now that the technology is available to enable brands to treat them all more and more like individuals.

Interactive Customer Experience: the start of a daunting, yet exciting journey

The ICX Summit gave retailers and interactive technology players a chance to learn why companies have to share information both internally and externally to meet the demands of today's 'connected' shopper.

Kiosk Marketplace defines a 'self-serve kiosk' to improve public understanding

Kiosk Marketplace readers select a uniform definition of a self-serve kiosk. The definition will improve public understanding of self-serve kiosk capabilities.

Kiosks help keep brick and mortar stores relevant as e-commerce expands

Interactive kiosks offer retailers a tool for allowing customers to join the e-commerce experience with in-store purchasing by allowing shop to shop for both the physical and online product offerings.

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KIOSK and Intel Security Offer the Enhanced Security Suite

Building greater security, compliance, and trust into every self-service interaction.

Type: White Paper

Sponsor: KIOSK Information Systems




Real Life Success of a Self-Service Kiosk Solution

Presenting a real life success story of a turnkey self-service solution deployed in the City of Saint John. Take a close look at Qwick Media approach, process and end result. Learn how to become more efficient, maximize on the spot spend and decrease media and advertising cost.

Type: White Paper

Sponsor: Qwick Media, Inc.




Survey Reveals Payment Data Security Concerns

Have advances in security provided reassurance to consumers that sensitive payment card data is being protected? This infographic looks at the results of a survey of US, UK and Australian adults which found 67% are concerned about the security of their credit/debit card data. We highlight issues for banks, acquirers, processors and merchants.

Type: Infographic

Sponsor: Transaction Network Services




Case Study: Sprint Bill Payment Kiosk

In the high-trafffc and abusive environment of wireless retail stores, automated bill payment kiosks fabricated of powder-coated sheet metal incurred scratches, dents, and scuffs resulting in high replacement costs for wireless companies. KYDEX® Thermoplastic sheet replaced the powder-coated steel exterior.

Type: Case Study

Sponsor: SEKISUI SPI




Frost & Sullivan recognizes Diebold Nixdorf with award

Frost & Sullivan 2017 Global Self-Checkout Systems Growth Excellence Leadership Award goes to Diebold Nixdorf

Type: Special Report

Sponsor: DIEBOLD NIXDORF




The Power of Kiosk Customization

Incorporating branding into a self-service kiosk can help turn the device from a bland box into a 24/7 marketing machine.

Type: White Paper

Sponsor: Fabcon Creative


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