Get those nominations in for Top Women in Retail Technology Awards

Know a woman redefining how retailers and businesses engage with consumers or an influential female retail tech leader shaping the future of consumer-facing…

Why some self-service deployments fail

by Richard Slawsky — Editor, Connect Media

Some self-service deployments reduce lines, improve throughput and give customers a convenient way to transact. Others sit unused, generate complaints or eventually disappear from locations altogether.

Beyond the kiosk: Why AI in retail still needs a human purpose

We’re moving from technology that waits for the customer to figure out what to ask toward systems that can participate in the conversation, but the opportunity is not about replacing the associate.

Plustek Technology

Drawing on 40 years of expertise in scanner and imaging solution development, Plustek offers proven, commercial-grade ID, passport, and document scanning and data extraction technologies to the kiosk market. Customers select Plustek for its extensive range of scanners, readers, and integration options.

South Carolina library adds self-service laptop kiosk

Laurens County Public Library in South Carolina has introduced a self-service laptop kiosk designed to expand patrons' access to computers, according to a…

Kiosk Software

The software provides the technology that enables a kiosk to perform a task for the customer. The software is essentially the “brains” behind the hardware.