Best practices for integrating automated retail while enhancing customer experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

How automated retail such as kiosks can be integrated within a venue is the focus of a panel talk at the upcoming Automated Retail and Kiosk Innovation Show

Memorial kiosk preserves the lives of 7 fallen soldiers

by Richard Slawsky — Editor, Connect Media

At a memorial site in Afula, Israel, a touchscreen kiosk offers visitors a way to learn about seven soldiers through their life stories, photographs and videos, then leave a dedication or light a digital memorial candle.

The government office without a line: How kiosks are changing public services

by Richard Slawsky — Editor, Connect Media

Government kiosks are evolving beyond payments and vehicle renewals to handle applications, document processing and remote assistance. Deployments across the U.S. show how self-service can expand access, reduce administrative burdens and extend service hours while raising questions about accessibility, privacy and costs.

Austin expands downtown digital kiosk network with 10 installations planned by year-end

The city of Austin, Texas, plans to have 10 interactive digital kiosks installed downtown by the end of 2026, expanding public access to navigation tools…

Restaurant Kiosks & Self-Service

Many quick service restaurants use self-order kiosks to increase speed of service, improve order accuaracy and boost profits. But the benefits of restaurant kiosks don't end there and are not limited to the fast food giants.