ACA Section 1557 raises accessibility stakes for patient kiosks

by Richard Slawsky — Editor, Connect Media

Patient check-in and payment kiosks can improve efficiency, reduce paperwork and shorten lines, but they can also create barriers for those with disabilities. For hospitals, clinics and other health care organizations, their obligation extends to services delivered via technology.

The autonomous pivot: What independent retailers should know before going cashierless

by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC

Computer vision, smart access, sensor-based product tracking, cloud software, and digital payments have made autonomous retail more accessible across convenience, hospitality, multifamily, higher education, transportation, and workplace environments. That does not mean every store should remove the cashier.

WeVend offers payment platform for laundry operators

Payment technology provider WeVend has introduced a payment and management platform for unattended laundry operations, giving customers several ways to pay for…

Customer Experience

Learn how interactive kiosks and self-service technology can be used to shape positive customer experiences that enhance customer satisfaction and loyalty