Redefining automated retailing part 2: Digital media’s key role

Because brick-and-mortar retailers have proven the effectiveness of digital media, the self-serve retail industry has a road map to follow in using this technology to improve the customer experience and boost sales.

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How do you get the right data at the right time?

Amazon's success proves that those who understand their customers at a deep level will win. At a panel at the recent ICX Summit, Eric Schongalla, manager of retail systems at Carhartt, and Roger Starkweather, senior VP of sales and experiences at OpenEye Global, discussed how businesses can utilize data analytics and personalization.

Sponsor: Interactive Customer Experience Summit (ICX Summit)


Are kiosks the next step for restaurant-based digital signage?

There's a lot of buzz surrounding the rise of self-order kiosks in dining establishments, especially quick-serve restaurants. As digital menu boards approach the point of saturation in many restaurants, kiosks represent the next big opportunity for restaurant-based digital signage.

The kiosk game: What restaurants must be prepared to pay to play

While self-service initiatives provide significant ROI opportunities, businesses should understand all of the necessary costs and how they plan to fit those costs in their current budget before moving forward.

Micro market sales jump 41.9% in 2016 as installations hit new peak

Now that micro markets have moved beyond the concept stage, both operating companies and product manufacturers are looking at how to optimize micro market product sales and where the concept can be extended to beyond traditional work environments.

Biometric identity verification unleashes new roles for kiosks (Part 1)

The rapid expansion of biometric technology will create new opportunities for self-serve kiosks to play a bigger role in verticals where identification verification is critical.

Malware attack against Avanti micro market kiosks pushes card reader retrofits

By responding to the data breach proactively, Avanti Markets protected its customer relationships. The event also drove the company to complete most of its card reader retrofits.

Malware data breach hits Avanti micro market kiosks; company urges customers to protect private information

The company has not yet confirmed the cause of the attack, but said the attackers utilized malware to gain access to customers’ personal information from some kiosks.

Kiosk connects seniors and staff to critical information at Utica, New York center

Touchscreen kiosks are improving interactivity for care givers and people who need access to information to better manage their lives.

How new technologies will redefine the automated retailing experience, part 1

Interest in creating enhanced user interactivity at the point of purchase coupled with the availability of new payment options, as well as interest in more product information at the point of sale, provide a powerful basis for redefining the automated retailing experience.

As virtual and augmented reality unfold, kiosks play a role

VR and AR will find a place in retail environments faster than in the homeowner market. But for this to happen, retailers need to add value.

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When Technology & Customer Experience Collide: Paving the way for self-serve and ordering kiosks

People are integrating technology into their everyday lives with increasing frequency and confidence. Today’s always-on, hyper-connected, technology-filled lifestyle has influenced consumer expectations and challenged businesses in nearly every industry.

Type: White Paper

Sponsor: Frank Mayer and Associates, Inc.




Real Life Success of a Self-Service Kiosk Solution

Presenting a real life success story of a turnkey self-service solution deployed in the City of Saint John. Take a close look at Qwick Media approach, process and end result. Learn how to become more efficient, maximize on the spot spend and decrease media and advertising cost.

Type: White Paper

Sponsor: Qwick Media, Inc.




Ransomware Attacks a Major Threat

Ransomware attacks have been increasing at an alarming rate and are now one of the main types of data breaches. Download this infographic for a more in-depth look at this new phenomenon.

Type: Infographic

Sponsor: Transaction Network Services




Criminals Targeting POS and Payments Data

Find out what types of data breaches happen most frequently and the countries being affected by downloading this new infographic. We look at denial of service, web application attacks and payment card skimming, POS vulnerabilities and identity theft, among others.

Type: Infographic

Sponsor: Transaction Network Services




New Data Breach Patterns Emerge

Data breaches have continued to hit the headlines. Download this new infographic which looks at some interesting updates from recent industry reports, including who the top perpetrators are, the tactics and motivations behind the attacks, and which industries are being targeted.

Type: Infographic

Sponsor: Transaction Network Services




Payment Card Data Security Perceptions Report

A new survey has revealed consumers have major concerns about the security of their payment card data. Download our new report which summarizes the key findings, including instore payments vs online, where responsibility lies and rates of fraudulent card use

Type: Case Study

Sponsor: Transaction Network Services


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