How self-service operators win by automating through curation
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Josh Rosenberg, founder of Forward Thinkers, outlines challenges the self-service and automation industry and what operators need to do to overcome those challenges during a keynote at the 2025 Automated Retail & Kiosk Innovation Show.
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What we learned at the Automated Retail and Kiosk Innovation Show
As automation moves deeper into physical environments, companies need to plan early for installation, maintenance, repair, and ongoing upgrades across their entire footprint.
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British tourist destroys check-in kiosks at Hong Kong airport
A violent incident occurred Feb. 16 inside Terminal 1 at Hong Kong International Airport when a man was seen knocking over automated check-in kiosks and…
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Transportation / Travel / Airport Kiosks
Transportation locations are common venues for self-service kiosks, where customers can purchase tickets, check luggage, view schedules and more.
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