CONTINUE TO SITE »
or wait 15 seconds

Customer Experience News & Media

Optometric group files Eyebot complaint with FTC

May 27, 2026

The American Optometric Association is asking the Federal Trade Commission to investigate what it described as possible violations of the federal Eyeglass Rule…

read now
Self-service becomes retail infrastructure

by Richard Slawsky — Editor, Connect Media

Retailers are rapidly expanding self-service technology far beyond the traditional checkout lane as they look to improve customer experience, streamline store…

read now
German grocer deploys interactive touchscreen kiosk powered by eyefactive

May 26, 2026

Edeka Jensen, a grocery store located in Uetersen, Germany, near Hamburg, has partnered with eyefactive to deploy an interactive touchscreen kiosk solution at…

read now
Built to Adapt: Why Modularity Matters in Retail Technology

Explore why modularity is becoming essential to the future of retail technology. This blog describes how scalable systems help retailers adapt faster, extend…

read now
Let's Talk Retail Episode 7: Part 2: How a Mobile First Strategy Enhances the Retail Journey

Take a closer look at how a mobile-first strategy is reshaping the retail experience. This video explores how connected technologies, flexible service models…

watch now
Self-service kayak rental kiosk opens on Wisconsin river

May 22, 2026

A new self-service kayak and paddleboard rental business has opened along the Manitowoc River in Manitowoc, Wisconsin, offering residents and visitors an easy…

read now
Rethinking kiosks for identity verification

by Taya Tuo — Marketing Director, SUNTEK Technology Co., Ltd.

More and more, kiosks are being used for identity verification. As more public and commercial services become digital, organizations still need reliable ways…

read now
Case Study: How Fast4shop reshapes the pharmacy visit

Behind the scenes, Fast4shop delivers real-time, unit-level inventory and expiry-date visibility, helping pharmacies protect margins and keep essential…

Presented by Zebra Technologies

download now
Norwegian airport operator seeks bids on $340M in kiosk foodservice

May 19, 2026

Avinor, the state-owned company that operates most of Norway's airports, has launched a major food-and-beverage tender covering eight airports as part of a…

read now
Virgin Australia shifts to one-stop check-in system

May 15, 2026

Virgin Australia is replacing traditional airport check-in kiosks with a new one-step bag drop system designed to speed passenger processing and reduce…

read now
Advanced Kiosks partners on TSA screening pilot

May 14, 2026

Advanced Kiosks has partnered with government services and technology contractor ASRC Federal to deliver touchless identity verification kiosks for a pilot…

read now
Dubuque to replace parking meters with kiosks

May 11, 2026

Officials in Dubuque, Iowa, are considering replacing the city's aging downtown parking meters with payment kiosks and a mobile app system as part of a broader…

read now
365 Markets must sell Three Square Market ahead of Cantaloupe buy

May 6, 2026

The Federal Trade Commission is requiring 365 Retail Markets to divest micromarket retail technology provider Three Square Market as a condition of its planned…

read now
Remembering kiosk industry veteran Ron Bowers

by Richard Slawsky — Editor, Connect Media

Industry veteran Ron Bowers passed away April 25. He worked for Frank Mayer & Associates for 35 years.

read now
Automation could transform cannabis industry

May 4, 2026

Automated kiosks could soon redefine cannabis retail, with industry leaders suggesting even customer-facing roles such as budtenders may be replaced by…

read now
Retailers brace for self-checkout limits

April 29, 2026

Major U.S. retailers including Walmart, Target and Costco are facing potential operational changes as lawmakers in several states move to tighten regulations…

read now
Disney rolls out fashion kiosks to promote movie sequel

April 28, 2026

Disney has launched a limited-time promotional campaign tied to the May 1 release of The Devil Wears Prada 2, featuring interactive kiosks at select theaters…

read now
Let's Talk Retail Episode 7: How a Mobile First Strategy Enhances the Retail Journey

In this exciting episode of Let's Talk Retail, Executive Account Manager Eric Williams is joined by Mohan Itwaru Senior Director of Direct to Consumer…

watch now
Built to Adapt: How Modular POS Powers the Future of Retail

Adaptability has become the new measure of success in retail. This infographic highlights how Modular POS technology empowers retailers to grow on their own…

Presented by Toshiba Global Commerce Solutions, Inc.

download now
Sustainability in Retail: A Strategy for Long-Term Growth

Discover why sustainability is becoming a growth strategy, not just a corporate goal. This blog explores how retailers are reducing waste, improving…

read now

Showing 1 - 20 of 4002



©2026 Connect Media, All rights reserved.
b'S1-NEW'