Customer Experience News & Media
Facial Recognition in Self-Service: Unlocking Its Full Potential
While facial recognition offers numerous benefits, challenges such as environmental factors, matching biases and fraud must be addressed to ensure its…
Presented by HID
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Ampersand introduces robotic coffee kiosk at DFW Airport
April 15, 2025
Fort Worth-based coffee brand Ampersand has launched an advanced robotic coffee kiosk, named Gizmo, at Dallas Fort Worth Airport's Terminal C, according to an…
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American Heart Association launches free blood pressure kiosk at Delaware YMCA
April 15, 2025
The American Heart Association has launched a free, self-service blood pressure kiosk at the Bear-Glasgow YMCA in Delaware, according to a Delaware Online…
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Big Digital launches golf division, powers engagement at The Players Championship
April 4, 2025
Big Digital, a company specializing in immersive experiences, has launched Big Digital Golf, according to a press release. This dedicated division will focus…
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Applications for All-in-One Panel PCs
Their processing power, small form factor and sleek appearance is helping to drive the use of all-in-one computers in a wide variety of uses in all sorts of…
Presented by Fametech Inc. (TYSSO)
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Frank Mayer launches revamped website detailing custom kiosk, retail display solutions
March 20, 2025
Frank Mayer, a design and manufacturing firm specializing in custom self-service customer engagement tools, including digital kiosks and retail displays, has…
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Pantheon Lab launches metahuman interface with advanced emotional intelligence
March 19, 2025
Pantheon Lab has unveiled its updated Metahuman Interface, featuring enhanced emotional intelligence capabilities. The technology aims to create more natural…
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GTI Southeast Asia Expo 2025 anticipates strong international attendance
March 19, 2025
The GTI Southeast Asia Expo 2025, scheduled for April 22-24 at the World Trade Centre Kuala Lumpur, projects 6,000 buyers and 200 exhibitors, according to a…
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LG intros AI-powered accessible smart home technologies for US market
March 18, 2025
LG Electronics USA has launched a suite of accessible smart home technologies designed to improve usability for individuals with disabilities and seniors…
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British pensioners boycott supermarkets over self-checkout trend
March 17, 2025
Elderly residents in Bridgwater, England, are boycotting supermarkets like Asda and M&S in protest of the increasing reliance on self-checkout machines…
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Revolutionizing Kiosk Maintenance: Setting the Standard for Being Successful in the Kiosk Industry!
Discover market disrupting leadership driving the kiosk service and support industry, equip your business with the critical armor for service success, and…
Presented by Crane Payment Innovations
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Discover Kalamazoo launches kiosks, app for visitor information
March 5, 2025
Discover Kalamazoo has installed new interactive kiosks and launched a mobile app to provide visitors with real-time information on community offerings…
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Next gen kiosks innovate across industry applications
by Sandra Carpenter — Editor, Networld Media Group
Kiosks are transforming with AI and diverse inputs, offering personalized experiences beyond touchscreens.
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Indiana Methodist Hospitals implements self-service kiosk to reduce wait times
February 27, 2025
Methodist Hospitals has introduced a self-service kiosk at its Southlake Campus in Merrillville, Indiana, aiming to streamline patient registration and…
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PayRange acquires Turns, creates laundromat platform
February 26, 2025
PayRange, a mobile payment solutions company, has acquired Turns, an all-in-one laundromat operating system, according to a press release. The acquisition aims…
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Common Applications for Outdoor Kiosks (and What’s on the Horizon)
From traditional use cases such as ticketing and wayfinding to more innovative applications such as smart city integrations, outdoor kiosks are transforming…
Presented by Palmer Digital Group
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Ontario library expands access with book kiosks
February 18, 2025
The Newmarket Public Library in Newmarket, Ontario, is expanding its services by installing book kiosks at two community facilities, according to a Newmarket…
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Black history kiosk exhibit opens in Rochester, Minnesota
February 14, 2025
A traveling exhibit featuring a series of interactive Black history kiosks has opened at the University of Minnesota Rochester, according to a KTTC report. The…
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The cost of leaving self-service kiosks out of your strategy
by Katie Kochelek — Senior Marketing Specialist, Frank Mayer and Associates, Inc.
Over the last decade, self-service kiosks have reshaped customer expectations and raised the bar for efficiency and convenience. Yet, brands that haven't…
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AI-powered self-service: Ethical and privacy considerations
by Sandra Carpenter — Editor, Networld Media Group
Dr. Jason Corso, a leading expert in computer vision and AI, shares his insights on how AI is revolutionizing the retail industry, from enhancing self-service…
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