Rocket stores install HappyOrNot feedback kiosks for customer satisfaction

May 21, 2024

Rocket, the largest privately-held convenience store and gas station chain on the West Coast, has deployed HappyOrNot's feedback management solutions in all…

Jackson councilman urges 90-day grace period for downtown parking kiosks

May 21, 2024

A Jackson, Mississippi councilman is addressing confusion surrounding the recently-installed downtown parking kiosks, according to a WAPT 16 report.

Self-Service Technologies in Restaurants

Surveys of fast-food and quick-service restaurant patrons show that terminals for ordering and paying are already very popular today. For approximately 65% of…

Presented by Pyramid Computer GmbH

Self-Service Technologies for the Retail Grocery Industry

When it comes to maximizing sales and minimizing costs, digitalization is gaining in importance in all grocery retail sales channels.

Presented by Pyramid Computer GmbH

Hello! I'm Sandra Carpenter, your new editor at Kiosk Marketplace

by Sandra Carpenter — Editor, Networld Media Group

May 14, 2024

Hello. I'm the new editor here at Kiosk Marketplace. I've been working in editorial and research roles for over a decade and have experience in print, blog…

How restaurants can take tech lessons from retail

by Hope Neiman — cmo, tillster

Retail's tech solutions are solid. Many restaurants rely on a patchwork of technological advancements to help their brands success. Here are some lessons…

Snackpass Aids Presotea in Overcoming Tech Challenges

Unfortunately, this digital revolution comes with a unique set of challenges. One of the most prevalent hurdles that restaurant operators face is the…

ICX Summit celebrates 8th year this September

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

The ICX Summit kicks off Sept. 9-11 in Charlotte, North Carolina, with notable keynotes and panelists on a wide range of retail customer experience topics.

An Open API Platform Approach for Self-Checkout Technologies

In the age of continuous technological advancement, retailers need an open API platform with the flexibility to meet their needs. Explore how Diebold Nixdorf…

Presented by DIEBOLD NIXDORF INC.

Supercharging last-mile delivery: How ROPIS pushes retail success

by Lisette Soop — Marketing Specialist, Cleveron AS

The impact of the reserve-online-pickup-in-store and parcel terminals combination is evident. Making the experience seamless fosters customer loyalty…

Scaling back on self-checkout? 5 ways retailers can make it work

by Peter Alcock — Head of Product Marketing, Network Merchants Limited (NMI)

In a post-COVID world, more retailers are turning to self-checkout. The can reduce checkout lines and waiting times, but may not be suitable for customers with…

Diebold Nixdorf's Self-Checkout Solutions Offer Huge Benefit to Eataly Customers Thanks to Faster and More Flexible Checkout

Eataly, one of the world’s largest distributors of premium Italian food, Diebold Nixdorf delivers its open and modular DN Series® EASY eXpress self-checkout…

Presented by DIEBOLD NIXDORF INC.

Optimizing Omnichannel Experiences with Best Labeling Practices for SMBs

Explore the transformative power of Star Micronics' smart labeling solutions to elevate SMBs’ omnichannel experiences and increase customer satisfaction.

Missouri Walmart removes self-checkout kiosks

April 18, 2024

One Walmart in Shrewsbury, Missouri, is removing its self-checkout kiosks and reinstalling traditional checkout lanes, according to a USA Today news report.

Self checkouts pro and con: Some common sense solutions

by Peter Alcock — Head of Product Marketing, Network Merchants Limited (NMI)

Adding tech features can be fun, but you don't want them to hinder your operations or negatively affect the shopping experience. The solution: only add…

Unlocking the benefits of self-service kiosks

by William Stutzman — Director of Strategic Initiatives, Ventus Global Network Solutions

Self-service kiosks are becoming vital parts of many businesses. But what is a self-service kiosk and how can it help business entities?

How to decide how AI-powered kiosks can help visitors and staff

by Paul McManus — CEO, Advanced Robot Solutions

AI-powered kiosks do a great job of providing information to visitors in an easily digestible way.

Partner Tech to Host "Unlocking the Power of Self-Checkout" Live Webinar Series

Webinars tailored to grocers of all sizes, including retailers with no previous experience of self-checkout and retailers that have already installed…

Amazon switching Just Walk Out tech for cart tech

April 3, 2024

Amazon is pulling out its Just Walk Out cashierless technology in Amazon Fresh stores being revamped and will not be deploying the technology in new stores.

How AI-powered kiosks can provide customer satisfaction despite labor shortage

by Paul McManus — CEO, Advanced Robot Solutions

Against the backdrop of labor shortages, high-tech yet affordable tools exist to bridge the gap between customer service expectations and the availability of…