Digital kiosk nixed in Willie McCovey commemoration project

April 1, 2024

There will be no digital kiosk used in a commemorative effort regarding San Francisco Giant icon Willie McCovey.

New wave of grab and go checkouts on the rise in retail

by Jeff Dossett — Chief Revenue Officer, Impinj

Many retailers are turning to RAIN RFID-powered self-checkout which delivers increased automation and accuracy, along with speed and reduced customer-employee…

Self-Service Solution Offers Many Advantages in Cineplex Cinemas

Thanks to the intuitive usability of the partner software, moviegoers can quickly and easily purchase tickets and catering products at the K-two self-ordering…

Presented by DIEBOLD NIXDORF INC.

How conversational AI, machine learning can jumpstart self checkout kiosks

by Akshay Sharma — Chief Technology Evangelist, Kovair

The e-kiosk industry coupled with newer technologies like robotics, AI/ML and future conversational AI must create more holistic offerings that can provide a…

5 considerations when planning a self-service kiosk deployment

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While the kiosk industry’s expansion offers more choices to potential technology users, the growth of product offerings now requires users to consider a wider…

DMV adds kiosk in Charlotte, North Carolina grocery store

March 11, 2024

A pilot program is bringing the DMV to a grocery store in Charlotte, North Carolina, according to a WSOC report.

'Committed to success' — the end of 'command and control,' rise of AI, and power of automation

by Daniel Brown — Editor, Networld Media Group

Ray Friedrich, chief strategy officer at East Street Business Advisors, joined Daniel Brown, editor of Digital Signage Today, for an exclusive audio interview…

Billpay Kiosks Continue to Grow in Popularity

A desire for contactless payment processes on the part of consumers, the ongoing labor shortage and an effort on the part of businesses other organizations to…

Presented by Fametech Inc. (TYSSO)

Boulder County makes registration kiosk more accessible

March 7, 2024

A Colorado county has relocated a motor vehicle self-service registration renewal kiosk to make it more accessible to residents.

How Kiosk Formflow Optimizes & Simplifies Complex Form Submission

Advanced Kiosks' FormFlow simplifies form completion by guiding users through intuitive form navigation. This reduces errors and operational costs, boosting…

Kiosks part of North Dakota State Fair ticket sales strategy

March 5, 2024

Organizers of the North Dakota State Fair have deployed kiosks for selling tickets away from the traditional gate ticket windows.

How AI and IoT are changing self service equipment

by Pooja Neharkar — digital marketer, sphinx solutions

As modern businesses are rapidly investing in AI and IoT implementation, self-service equipment will offer more convenience and efficiency on an unparalleled…

Veteran Affairs CX leader talks customer service strategy

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

John Boerstler, chief veterans experience officer at the Veterans Experience Office in the Department of Veterans Affairs, shares the strategy his office takes…

Coffee machine camera irks Amazon warehouse employees

February 22, 2024

Workers at an Amazon warehouse in Maple Grove, Minnesota, have complained about a camera in a coffee machine operated by Canteen. The employees felt the camera…

Self-Service Technology for Retailers

Digitalization is gaining in importance in almost all segments of the retail industry. Consumers are much more open to self-service technologies than they were…

Presented by Pyramid Computer GmbH

Longtime Kiosk Marketplace, Vending Times editor to retire

by Mandy Wolf Detwiler — Editor, Connect Media

Elliot Maras, the editor of Vending Times and Kiosk Marketplace, will retire Feb. 26. He plans to work on creative writing and travel in his retirement.

Facial recognition expands at airports despite privacy concerns

February 19, 2024

Facial recognition identification verification at airports continues to expand both domestically and globally, despite concerns about user privacy, according…

The Rise of Social Commerce: How Retailers Can Leverage Social Media

Explore social commerce and how retailers can leverage it to their advantage with Star Micronics' ecommerce and online ordering hardware.

Self checkout innovator seeks partners for checkout-free concept

February 15, 2024

Charles Dumont, a self-checkout entrepreneur based in Cerbère, France, is seeking partners for a checkout-free technology, "I Shop Then Free To Go," according…

Tech upgrades drive Minnesota adventure park’s recovery

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Card payments have pushed revenue well beyond what the coin, ticket and token games delivered at Zero Gravity Adventure Park. New owner Ed Golebiowski also…