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Customer Experience News & Media

Narcan vending machines available in Cook County

October 24, 2024

As part of a public health initiative to combat the opioid crisis, Cook County, Illinois has installed Narcan vending machines in various county facilities…

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Why People Shouldn’t Hesitate to Embrace Self-Service Kiosks

Self-service kiosks improve efficiency and cut costs for many businesses across a wide range of industries. However, some customers hesitate due to…

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Manitowoc, Wisconsin installs digital tourism kiosks

October 22, 2024

The Tourism Department in Manitowoc, Wisconsin has installed interactive touchscreen visitor information kiosks throughout the city, according to a report by…

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Using Kiosk Analytics to Improve Business Operations

Today, kiosks are a common sight, but it's easy to forget they also serve as powerful tools capable of delivering valuable information.

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SLD chief shares digital signage strategies for banks, retail

by Daniel Brown — Editor, Networld Media Group

The Digital Signage Today podcast has marked its first live episode at the ICX Summit, featuring a live onstage interview with J.P. Lacroix, president at SLD a…

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Building customer loyalty with rewards that matter

by Daniel Brown — Editor, Networld Media Group

The 2024 Interactive Customer Experience Summit included a panel entitled “Building customer loyalty with rewards that matter.” Each panelist shared their…

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Alhambra, California installs 24/7 book vending machine

October 18, 2024

The city of Alhambra, California has joined the book vending machine movement, installing a 24/7 machine at one of the city's most popular parks, according to…

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CX executive roundtable highlights CX innovations, future trends at ICX Summit

by Daniel Brown — Editor, Networld Media Group

At this year's ICX Summit, hosted in Charlotte, North Carolina by Networld Media Group, a roundtable discussion featuring industry leaders in customer…

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Little Elm Public Library increases book access with kiosk

October 16, 2024

The city of Little Elm, Texas has installed a 24-hour library kiosk that dispenses books and DVDs, according to a Kiowa County Press report.

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Finalists named for 2024 Automation and Self Service Awards

by Sandra Carpenter — Editor, Networld Media Group

The winners will be honored during an awards presentation on Dec. 10 during the upcoming 2024 Automation and Self Service Summit.

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Reducing self-service downtime with remote power management

System crashes and frozen equipment can be costly for kiosk deployers. Switched PDUs can help better manage those challenges.

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Aldi shoppers warned: Discounts require staff help at self-checkout

October 14, 2024

Aldi shoppers are being warned to check their receipts carefully after it was revealed that discounts and promotions are not automatically applied at…

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A Guide to Your Future Kiosk Solutions - Implementation Challenges and Benefits

Successful deployment of kiosks involves a complex mix of technological, operational, and financial considerations. Businesses must navigate challenges such as…

Presented by Axiomtek

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Ikea kiosk helps customers find perfect mattress

October 9, 2024

Ikea's Upptäcka kiosk allows customers to find the perfect mattress based on their sleeping patterns, according to an Insight DIY report.

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Cathedral of St. Thomas Morel home to interactive information kiosk

October 8, 2024

The Cathedral of St. Thomas More in Arlington, Virginia has installed an interactive touchscreen kiosk to serve as an educational resource for visitors…

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Shanghai robot baristas brew coffee at the touch of a button

October 3, 2024

Hi-Dolphin Robot Technology's Cofe+ kiosk has launched in Shanghai, offering a fully automated, self-sufficient solution for café owners, according to a Tech…

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CarrefourSA teams with Simbe to deploy autonomous robot Tally

October 1, 2024

CarrefourSA, a Turkish retailer operating over 1,200 stores, has teamed up with Simbe, a store intelligence solutions provider, to deploy Simbe's autonomous…

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Digital Menu Boards: Optimizing Displays for Autumn Food and Beverage Offerings

As the crisp autumn air brings fall leaves and pumpkin-spiced everything, it’s the perfect time for QSRs, restaurants, and cafes to refresh their menus and…

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Former Olympian, NCAA coach cleared of self-checkout theft charges

September 25, 2024

Meaggan Pettipiece, a former Canadian Olympian and head softball coach at Valparaiso University, has had charges of theft, marijuana possession and possession…

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Motel 6 marketing VP talks brand transformation

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In this latest episode of the CX Innovators podcast, produced by Networld Media Group, Jenna Berg, vice president of brand marketing at G6 Hospitality, the…

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