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Customer Experience News & Media

Star Micronics Unveils Cutting-Edge Receipt and Removable Linerless Label Printers

Two innovative models, the TSP143IV X4 and TSP143IV SK X4 receipt and linerless label printers, redefine printing for modern retail and hospitality…

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EV charging network grows, reliability improves in 2024

December 31, 2024

The U.S. electric vehicle charging network experienced substantial growth and improved reliability in 2024, according to a study by Paren, referenced by Green…

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Steven King's SSIS 2024 keynote demonstrates how automation, AI, robotics are transforming industry

by Daniel Brown — Editor, Networld Media Group

Addressing a crowd of business leaders and industry operators, King shared his insights into the evolving landscape of automation, robotics, and artificial…

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Telehealth kiosks bridge the gap for underserved Illinois communities

December 20, 2024

A telehealth initiative in Illinois is aiming to connect vulnerable populations with vital health resources and community services.

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Franklin Instore debuting Elo-powered digital merchandising platform

December 18, 2024

Franklin Instore is debuting its Elo-powered Instore Digital + Merchandising Ecosystem at the upcoming National Retail Federation event in Jan. 2025.

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Samsung, SoundHound AI among 2024 Automation and Self Service award winners

by Sandra Carpenter — Editor, Networld Media Group

The Self-Service Innovation Summit announced the winners of its fifth annual Automation & Self-Service Awards on Dec. 10, recognizing the most innovative…

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Tencent Cloud partners with BeLive Technology to enhance livestreaming with digital humans, self-service technology

December 13, 2024

Tencent Cloud and streaming media service provider BeLive Technology have expanded their partnership to integrate digital human solutions, leveraging the power…

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MEDnRX launches telepharmacy kiosk in Rancho Cordova

December 12, 2024

MEDnRX, an El Dorado Hills-based telemedicine company, has opened its first physical location, a telepharmacy kiosk, at the SF Supermarket on Sunrise…

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Ink'd Greetings offers free personalized holiday cards

December 3, 2024

Ink'd Greetings, which provides self-service kiosks where customers can design and print personalized greeting cards, is spreading holiday cheer by offering…

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Food pickup lockers help restaurant operators lower costs

As more restaurants depend on delivery and carryout services to remain profitable, balancing speed with security and efficiency is crucial. Food pickup lockers…

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Contactless Payments Go Mainstream

Contactless payment technology has become a critical tool for both consumers and businesses in today’s digitally driven economy. As convenience, speed, and…

Presented by Nidec Instruments America Corporation

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A fresh perspective on self-service dry-cleaning with Sassan Rahimzadeh

by Sandra Carpenter — Editor, Networld Media Group

In this episode of the Automation and Self-Service Podcast, Kiosk Marketplace Editor Sandra Carpenter talks with Sassan Rahimzadeh, president of Arya…

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Express checkouts made to measure: Leading food discounter in Germany relies on SCO solutions from Pyramid

A German food discounter has been providing self-service terminals for checkout for several years. This makes it one of the companies in Germany that…

Presented by Pyramid Computer GmbH

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Dallas school receives book vending machine

November 4, 2024

Jack Lowe Sr. Elementary School has become the latest Dallas Independent School District school to receive a book vending machine, according to a Dallas ISD…

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Ontario emergency department installs self-check-in kiosks

November 1, 2024

Royal Victoria Regional Health Centre's Emergency Department in Muskoka, Ontario, Canada has implemented a self-service kiosk system to make the check-in…

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Why even small businesses should be using digital signage

Whether it's a specialty retail store, mom-and-pop restaurant, or smalltown service provider, digital signage can transform how small businesses communicate…

Presented by IBASE Technology Inc.

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Walgreens, Dion's Chicago Dream team up to combat food insecurity

October 30, 2024

Walgreens is partnering with Dion's Chicago Dream to address food insecurity in the Gage Park neighborhood, according to a press release. The partnership will…

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Fleet Feet leaders talk aligning marketing with the in-store retail experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In this latest episode of the CX Innovators podcast, produced by Networld Media Group, Victoria Patterson, field marketing manager for the East Coast at Fleet…

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The POLYTOUCH® PASSPORT 32 in pharmacies

Aversi is the largest pharmacy chain in the Republic of Georgia. With the introduction of Pyramid Computer’s self-service terminals, more and more of its…

Presented by Pyramid Computer GmbH

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Allegheny County expands access to Naloxone with vending machines on college campuses

October 28, 2024

Allegheny County is taking steps to expand access to life-saving naloxone, a medication used to reverse opioid overdoses, by placing vending machines on…

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