Ben Wheeler
Ben Wheeler
Ben Wheeler, known as The KioskGuy, is a long time kiosk industry executive who assists companies with kiosk solutions.
Recent Contributions
The kiosk shift: Why Android and ARM are gaining ground in automated retail
by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC
As Android and ARM-based hardware gain ground in automated retail, Windows faces growing competition. T-ROC's Ben Wheeler examines how licensing, energy…
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LTL vs. dedicated trucking: What really gets a kiosk to revenue faster?
by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC
Less-than-truckload, or LTL, shipping gives operators the ability to move individual kiosks or smaller groups without waiting to fill an entire truck.
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Purpose-built automated retail: Designing for payment security and resilience
by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC
A common mistake is designing every function of the kiosk around one shared connection and assuming that connection will always be available.
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Automated retail is never "ship and forget"
by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC
A kiosk should never be treated as a product that gets shipped to a location and forgotten. It should be treated as one endpoint in a larger operating network.
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Leaner automated retail, part 2: Give the hardware a second life
by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC
For operators managing large fleets, one of the most practical sustainability strategies may be extending the useful life of equipment already on the balance…
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Leaner automated retail, part 1: Cutting energy and unnecessary service miles
by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC
The sustainability conversation in automated retail should start somewhere practical: How can we operate the network with less waste?
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The fresh food frontier, part 3: The cold chain becomes a data problem
by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC
Fresh automated retail creates an unusual challenge. The store may be unattended, but the food cannot be unmanaged.
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The fresh food frontier, part 2: Fresh vs. frozen is an operating decision
by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC
Once an operator decides to offer meals through automated retail, another question appears quickly: Fresh or frozen?
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The fresh food frontier, part 1: Compliance before deployment
by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC
Consumers increasingly expect better food choices in workplaces, hospitals, campuses, residential properties, transportation locations, and other places where…
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The autonomous pivot: What independent retailers should know before going cashierless
by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC
Computer vision, smart access, sensor-based product tracking, cloud software, and digital payments have made autonomous retail more accessible across…
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