Ben Wheeler
Ben Wheeler
Ben Wheeler, known as The KioskGuy, is a long time kiosk industry executive who assists companies with kiosk solutions.
Recent Contributions
The fresh food frontier, part 2: Fresh vs. frozen is an operating decision
by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC
Once an operator decides to offer meals through automated retail, another question appears quickly: Fresh or frozen?
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The fresh food frontier, part 1: Compliance before deployment
by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC
Consumers increasingly expect better food choices in workplaces, hospitals, campuses, residential properties, transportation locations, and other places where…
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The autonomous pivot: What independent retailers should know before going cashierless
by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC
Computer vision, smart access, sensor-based product tracking, cloud software, and digital payments have made autonomous retail more accessible across…
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The battle for the breakroom: Which automated retail model wins?
by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC
Micro-markets, smart coolers, connected vending machines and specialty food systems are giving employers and property managers far more choices when providing…
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An operations guide to shrink mitigation in unattended retail
by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC
Unattended retail offers customers speed, convenience, and around-the-clock access. For operators, it can open new revenue channels while reducing the need for…
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Post COVID-19, self-service kiosks will play a bigger role in limited service restaurants
by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC
COVID-19 has stimulated new capabilities for self-serve kiosks. Beyond the coronavirus, however, self-service technology continues to evolve to make the buying…
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How self-service can make restaurants omnichannel retailers
by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC
Fully opted-in loyal restaurant customers would jump at the chance to get their order started long before they wait to get to a speaker box. Self-service…
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Restaurants and kiosks in a post-Covid19 world: What's the 'new normal'?
by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC
Restaurant owners are going to have to think outside the box about things like decreased capacity at their restaurant to accommodate for social distancing.
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ADA compliant screen readers? Garbage-in, garbage-out...
by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC
The content in the coding of the software application must be compatible with the screen reader to be compliant with federal disability access rules.
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Human image sensing technology makes big strides; Omron steps forward
by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC
One of the most powerful biometric identification tools have come across at trade shows recently is the HVC-P2 from Omron Electronic Components LLC, an…
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KYTRONICS has been developing and manufacturing various Card Reader/Writer/Printer Products and Card Dispenser/Collector products since 1998.
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