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Customer Experience News & Media

Arizona senior community to get cannabis ordering kiosks

August 3, 2026

Cannabis retailer Life Is Chill and technology company LoveBud plan to install a marijuana ordering kiosk at Sun Lakes Country Club, an independent living…

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Evolvending lands at another airport

July 31, 2026

Evolvending has launched its automated food kiosks at Dayton International Airport in partnership with Tailwind Hospitality, according to a LinkedIn post.

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NC library adds free blood pressure kiosk, take-home monitors

July 31, 2026

The High Point Public Library in North Carolina is partnering with the American Heart Association to provide free blood pressure screenings, according to an…

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Popeyes kiosk tipping test sparks customer backlash

July 30, 2026

Popeyes is testing tip prompts on self-order kiosks at about 12 food court locations, including one at Great Lakes Crossing Mall in Auburn Hills, Michigan…

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MyVenue launches AI-powered Halo checkout kiosk

July 30, 2026

Point-of-sale solution provider MyVenue has introduced Halo, an AI-powered frictionless checkout kiosk designed for high-volume hospitality settings such as…

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Toshiba leader talks customer experience, mobile-first strategy

Eric Williams, senior account executive at Toshiba Global Commerce Solutions, shares insight on changing customer expectations, the value of a mobile-first…

Presented by Toshiba Global Commerce Solutions, Inc.

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Alabama county expands DMV kiosk network

July 29, 2026

Madison County, Alabama, has installed its fourth self-service vehicle registration kiosk at the Monrovia Community Center, according to a Fox 54 News report.

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Alaska animal shelter installs 24/7 pet microchip scanner

July 29, 2026

The Fairbanks North Star Borough Animal Shelter in Alaska has installed a free, self-service microchip scanning station outside its facility, according to a…

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St. Louis-area mass transit expands ticket kiosk network

July 29, 2026

MetroLink, the light-rail transit system serving the St. Louis metropolitan area in Missouri and Illinois, has activated upgraded ticket vending equipment at…

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Kiosk standard update poses big airport challenges

by Richard Slawsky — Editor, Connect Media

Airports, airlines and technology suppliers are entering a critical stage in the transition to the latest Common Use Self Service standard, a move that…

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Enhancing the Hotel Guest Experience Through Intelligent Self-Service

The hospitality industry is rapidly embracing self-service technology as hotels look for ways to improve guest satisfaction, reduce front-desk bottlenecks and…

Presented by Zebra Technologies

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New Jersey libraries host aging services kiosks

July 27, 2026

The Division on Aging in Union County, New Jersey, will hold Aging Services Kiosk events throughout August at Clark Public Library and other libraries across…

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German health kiosk records nearly 2,500 consultations in 2025

July 27, 2026

A community health kiosk in the Aachen region of Germany recorded 2,483 initial and follow-up consultations in 2025, according to an Ad Hoc News report.

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Morrison Healthcare, Blendid bring robotic smoothie kiosk to patient nutrition

by Richard Slawsky — Editor, Connect Media

Morrison Healthcare and food robotics company Blendid have deployed a robotic smoothie kiosk at Mayo Clinic's Methodist Campus in Rochester, Minnesota…

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Border control kiosks at Iceland airport remain offline

July 23, 2026

Self-service passport-control kiosks installed at Iceland's Keflavik International Airport in October remain out of service after failing operational tests…

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Mount Grace Hospitals launches patient service kiosk, digital portal

July 21, 2026

Mount Grace Hospitals Inc. in the Philippines has introduced two connected digital services intended to simplify patients' interactions with its hospitals…

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Uber launches app-free ride kiosks at Warsaw airport

July 21, 2026

Uber has introduced Tap to Ride terminals at Warsaw Chopin Airport, allowing travelers to request and pay for rides without the company's mobile app, according…

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Hanoi airport launches biometric check-in kiosks for domestic travelers

July 21, 2026

Noi Bai International Airport in Hanoi, Vietnam, has introduced biometric self-service kiosks and automated gates for passengers on select domestic flights…

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AI age verification opens self-service opportunities

by Richard Slawsky — Editor, Connect Media

Retailers, regulators and technology providers are deploying systems that can estimate a customer's age in seconds, determine whether additional identification…

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National Retail Solutions (NRS) Employees Roll Up Their Sleeves for Company Blood Drive at Newark Headquarters

National Retail Solutions (NRS), a leading provider of point-of-sale (POS) solutions for independent retailers, hosted an employee blood drive at its Newark…

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