Customer Experience News & Media

Pantheon Lab launches metahuman interface with advanced emotional intelligence

March 19, 2025

Pantheon Lab has unveiled its updated Metahuman Interface, featuring enhanced emotional intelligence capabilities. The technology aims to create more natural…

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GTI Southeast Asia Expo 2025 anticipates strong international attendance

March 19, 2025

The GTI Southeast Asia Expo 2025, scheduled for April 22-24 at the World Trade Centre Kuala Lumpur, projects 6,000 buyers and 200 exhibitors, according to a…

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LG intros AI-powered accessible smart home technologies for US market

March 18, 2025

LG Electronics USA has launched a suite of accessible smart home technologies designed to improve usability for individuals with disabilities and seniors…

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British pensioners boycott supermarkets over self-checkout trend

March 17, 2025

Elderly residents in Bridgwater, England, are boycotting supermarkets like Asda and M&S in protest of the increasing reliance on self-checkout machines…

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Revolutionizing Kiosk Maintenance: Setting the Standard for Being Successful in the Kiosk Industry!

Discover market disrupting leadership driving the kiosk service and support industry, equip your business with the critical armor for service success, and…

Presented by Crane Payment Innovations

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Discover Kalamazoo launches kiosks, app for visitor information

March 5, 2025

Discover Kalamazoo has installed new interactive kiosks and launched a mobile app to provide visitors with real-time information on community offerings…

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Next gen kiosks innovate across industry applications

by Sandra Carpenter — Editor, Networld Media Group

Kiosks are transforming with AI and diverse inputs, offering personalized experiences beyond touchscreens.

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Indiana Methodist Hospitals implements self-service kiosk to reduce wait times

February 27, 2025

Methodist Hospitals has introduced a self-service kiosk at its Southlake Campus in Merrillville, Indiana, aiming to streamline patient registration and…

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PayRange acquires Turns, creates laundromat platform

February 26, 2025

PayRange, a mobile payment solutions company, has acquired Turns, an all-in-one laundromat operating system, according to a press release. The acquisition aims…

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Common Applications for Outdoor Kiosks (and What’s on the Horizon)

From traditional use cases such as ticketing and wayfinding to more innovative applications such as smart city integrations, outdoor kiosks are transforming…

Presented by Palmer Digital Group

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Ontario library expands access with book kiosks

February 18, 2025

The Newmarket Public Library in Newmarket, Ontario, is expanding its services by installing book kiosks at two community facilities, according to a Newmarket…

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Black history kiosk exhibit opens in Rochester, Minnesota

February 14, 2025

A traveling exhibit featuring a series of interactive Black history kiosks has opened at the University of Minnesota Rochester, according to a KTTC report. The…

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The cost of leaving self-service kiosks out of your strategy

by Katie Kochelek — Marketing Specialist, Frank Mayer and Associates, Inc.

Over the last decade, self-service kiosks have reshaped customer expectations and raised the bar for efficiency and convenience. Yet, brands that haven't…

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AI-powered self-service: Ethical and privacy considerations

by Sandra Carpenter — Editor, Networld Media Group

Dr. Jason Corso, a leading expert in computer vision and AI, shares his insights on how AI is revolutionizing the retail industry, from enhancing self-service…

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Game Day Valet launches mobile rental service for sports fans

January 24, 2025

Game Day Valet, a mobile rental service, has launched, aiming to simplify the game day experience for sports fans. The valet service offers pre-bookable and…

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Self-checkout soars: Speed, convenience drive customer demand

by Sandra Carpenter — Editor, Networld Media Group

A recent survey reveals 77% of shoppers now prefer self-checkout due to speed, despite concerns about theft and job displacement, highlighting a generational…

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The Essential Guide to Self-Service Verification Technology

Self-service systems are gaining traction across multiple industries, each with unique demands for identity verification:. This paper explores the key…

Presented by HID

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Self-checkout popularity grows among shoppers

January 15, 2025

A recent consumer survey conducted by NCR Voyix found that self-checkout options are increasingly favored by shoppers, with 77% citing speed as the primary…

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TPGi, Storm Interface partner to advance accessible self-service kiosks

January 13, 2025

TPGi, a Vispero company, and Storm Interface have partnered to enhance accessibility for self-service kiosks, according to a press release. This collaboration…

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Jackson-George Libraries introduce self-serve kiosks

January 10, 2025

The Jackson-George Regional Library System in Mississippi has implemented self-serve kiosks to enhance the book checkout experience for patrons, according to a…

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