Features
Fusian sushi rolls out success with strategic automation and a human touch
by Sandra Carpenter — Editor, Networld Media Group
Fusian's approach to automation is distinctive in its focus on enhancing, rather than replacing, the human element of the dining experience.
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VaaS revolution reshaping unattended retail
by Sandra Carpenter — Editor, Networld Media Group
As industries increasingly embrace unattended retail and seek lower-risk formats, VaaS will become crucial for deploying and managing self-service solutions.
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Freeosk is evolutionizing retail media with experiential engagement
by Sandra Carpenter — Editor, Networld Media Group
Freeosk transforms in-store product sampling into a data-driven "experiential retail media" platform, seamlessly merging physical and digital to drive sales…
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Forging loyalty in a no-staff world
by Sandra Carpenter — Editor, Networld Media Group
Learn how unattended retail can forge lasting customer loyalty by using personalized, value-driven programs continually improved by data and innovation.
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Beyond the counter: How kiosks are revolutionizing the fast food experience
by Sandra Carpenter — Editor, Networld Media Group
Learn how self-service kiosk preference is pushing QSRs and fast casual to prioritize personalized, engaging digital experiences to boost loyalty and revenue.
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What's the deal with bitcoin ATMs?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Bitcoin ATMs have been in the news lately...for bad reasons. What's the deal with bitcoin ATMs?
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Expanding the kiosk footprint: Byte's solutions unlock new verticals in unattended retail
by Sandra Carpenter — Editor, Networld Media Group
Byte Technology's versatile smart kiosk technology is driving the growth of unattended retail in non-traditional sectors like healthcare and education.
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Navigating ADA requirements for self-service kiosks
by Sandra Carpenter — Editor, Networld Media Group
Self-service kiosk vendors give Kiosk Marketplace their views on the best ways to comply with the complex requirements of the Americans with Disabilities Act.
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Missed the kiosk maintenance webinar? Catch the replay!
by Sandra Carpenter — Editor, Networld Media Group
The recorded webinar reveals expert strategies for seamless maintenance and performance.
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Next gen kiosks innovate across industry applications
by Sandra Carpenter — Editor, Networld Media Group
Kiosks are transforming with AI and diverse inputs, offering personalized experiences beyond touchscreens.
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Keeping kiosks clicking: Industry experts to tackle maintenance challenges in upcoming webinar
by Sandra Carpenter — Editor, Networld Media Group
Industry experts will convene online March 5th to discuss revolutionizing kiosk maintenance strategies and achieving success in the increasingly competitive…
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Unleashed and on tap: Crate Escapes redefines dog parks with self-serve beer wall
by Sandra Carpenter — Editor, Networld Media Group
Westfield's Crate Escapes dog park offers a novel twist on canine socializing with a self-serve beer wall.
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AI-powered self-service: Ethical and privacy considerations
by Sandra Carpenter — Editor, Networld Media Group
Dr. Jason Corso, a leading expert in computer vision and AI, shares his insights on how AI is revolutionizing the retail industry, from enhancing self-service…
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Self-checkout soars: Speed, convenience drive customer demand
by Sandra Carpenter — Editor, Networld Media Group
A recent survey reveals 77% of shoppers now prefer self-checkout due to speed, despite concerns about theft and job displacement, highlighting a generational…
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Why voice interaction is the future of self-service
by Daniel Brown — Editor, Networld Media Group
Voice technology and its transformative potential took center stage at the Self-Service Innovation Summit 2024, hosted by Networld Media Group in Miami…
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Steven King's SSIS 2024 keynote demonstrates how automation, AI, robotics are transforming industry
by Daniel Brown — Editor, Networld Media Group
Addressing a crowd of business leaders and industry operators, King shared his insights into the evolving landscape of automation, robotics, and artificial…
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Voice AI leads AI race, bringing opportunities, challenges
by Daniel Brown — Editor, Networld Media Group
At this year’s Self-Service Innovation Summit, hosted by Networld Media Group in Tampa from December 9-11, I had a chance to sit in on the "Thought leader…
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Samsung, SoundHound AI among 2024 Automation and Self Service award winners
by Sandra Carpenter — Editor, Networld Media Group
The Self-Service Innovation Summit announced the winners of its fifth annual Automation & Self-Service Awards on Dec. 10, recognizing the most innovative…
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Self Service Innovation Summit 2024: Gong cha's kiosk-driven success story
by Sandra Carpenter — Editor, Networld Media Group
Gong cha's successful implementation of self-service kiosks, highlighted at the Self-Service Innovation Summit, enhances customer experience, boosts efficiency…
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Voice AI to dominate industry in coming year, says SoundHound AI exec
by Daniel Brown — Editor, Networld Media Group
Everyone knows that AI is taking the world by storm and transforming customer experience across restaurants, retail, self-service, and more, but a subset of…
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