Features
Jersey Mike’s Subs taps guest-facing tablet to boost transaction time, engagement
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Jersey Mike's Subs developed a customer facing tablet that allows the guest to review their order, pay, sign up for loyalty rewards and view marketing messages.
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Tech upgrades drive Minnesota adventure park’s recovery
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Card payments have pushed revenue well beyond what the coin, ticket and token games delivered at Zero Gravity Adventure Park. New owner Ed Golebiowski also…
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Xwell expands Clockwork robotic manicures to airports
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Xwell Inc., which offers self-operated massage chairs, nail care services, COVID testing kiosks and more, saw the airport as a natural offering for robotic…
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How AI delivers improved kiosk, ATM operations
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
With AI, kiosk and ATM operators can identify ahead of time potential device faults and either make the fixes remotely or schedule maintenance. It can also…
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How to prepare for successful self-service deployments
by Daniel Brown — Editor, Networld Media Group
A panel of self-service veterans convened to discuss self-service deployment strategies during a session on lessons from hundreds of deployments at the…
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‘Situationalization’: The word of 2024
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Technology has delivered the ability to adapt automation to a greater variety of situations, a phenomenon panelists at the Self-Service Innovation Summit…
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Self-service automation and the human touch: 5 rules for success
by Daniel Brown — Editor, Networld Media Group
Panelists shared core trends and rules for success in the evolving landscape of self-service automation at this year's Self-Service Innovation Summit in Miami…
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What’s next for cashless payments in self service?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A panel of self-service equipment providers covering a range of applications offered their takes on how they're meeting customer demands for expanding cashless…
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Can vending and micro market technology ever be foolproof?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
100% foolproof may not be possible, but convenience services operators continuously find new ways to improve their services and operations with technology.
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How to fight product shrink in micro markets
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
While cutting-edge technology and data are key, good old-fashioned people skills and relationship-building (with customers and with your staff) are the…
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Post-COVID demand, challenges shape best-read KMC 2023 stories
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Technology continued to hold Kiosk Marketplace readers’ interest in 2023, as evidenced by the 10 best-read stories of the year, with technology players upping…
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Customer expectations for convenience services: Can you deliver?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Improved technology creates new opportunities to meet customer expectations for micro markets, vending and more. A panel explores how during the Self-Service…
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Nailing the right self-service solution; an ever evolving challenge
by Daniel Brown — Editor, Networld Media Group
How do you pick the right kiosk for your customers? This was the topic of a panel discussion, "Check in kiosks: finding the right solution for your venue,…
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New frontiers for convenience dining: How airports lead the way
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Attendees at last week's Self-Service Innovation Summit got an inside view of Burger King’s digital partnership with HMSHost, its airport foodservice partner.
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Digital signage future bright, with dominance over all aspects of travel experience
by Daniel Brown — Editor, Networld Media Group
In my latest travels for Digital Signage Today to cover last week’s Self-Service Innovation Summit in Miami, I was encouraged to see further growth in both…
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Do ATMs need more features?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Are advanced features for ATMs useful...or unhelpful?
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Tech exhibits enthrall attendees at Self-Service Innovation Summit
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Attendees at the Self-Service Innovation Summit stayed busy between education sessions by visiting the exhibit area where vendors presented advances in…
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Self-Service Innovation Summit honors 2023 Automation & Self-Service Award winners
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The Self-Service Innovation Summit honors the most innovative solutions for kiosks, vending and facilities for adapting to the new normalcy of COVID-19 and its…
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Migrating to self service: A roadmap to success
by Daniel Brown — Editor, Networld Media Group
Mike Abecassis, founder and CEO at GameTime and General Vending Service, delivered the opening keynote address at the Self-Service Innovation Summit, exploring…
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New year trends to leverage for success, from AI to holographic advertising
by Daniel Brown — Editor, Networld Media Group
Chris Grosso, CEO at Intersection, joined Daniel Brown, editor at Digital Signage Today, to discuss the top trends in digital signage, digital out of home…
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