Vending Times teams up with The International Foodservice Manufacturers Association

Vending Times and Kiosk Marketplace's parent company aligns with IFMA to bring the food-away-from-home ecosystem closer together.

5 considerations when planning a self-service kiosk deployment

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While the kiosk industry’s expansion offers more choices to potential technology users, the growth of product offerings now requires users to consider a wider…

ARC teams with Brendamour to meet surging demand for intelligent locker solutions

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While customer demand for device management solutions continues to surge, Brendamour's partnership has allowed ARC to meet that demand head-on and effectively…

Self-order kiosks keep Brooklyn 'video game restaurant' in the black

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-order kiosks have helped allow Action Burger to expand as video game restaurant. Customers pay with credit or cash at three self-serve kiosks.

Longtime Kiosk Marketplace, Vending Times editor to retire

by Mandy Wolf Detwiler — Editor, Networld Media Group

Elliot Maras, the editor of Vending Times and Kiosk Marketplace, will retire Feb. 26. He plans to work on creative writing and travel in his retirement.

What's the future hold for IADs?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Independent ATM operators have taken hits on multiple fronts the past years. With falling cash withdrawals, customer resistance to fees and acquisitions, there…

Is cash here to stay?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Will cash go away? That is the question that is top of mind for the ATM industry. Two debaters tackled this issue head on.

Jersey Mike’s Subs taps guest-facing tablet to boost transaction time, engagement

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Jersey Mike's Subs developed a customer facing tablet that allows the guest to review their order, pay, sign up for loyalty rewards and view marketing messages.

Tech upgrades drive Minnesota adventure park’s recovery

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Card payments have pushed revenue well beyond what the coin, ticket and token games delivered at Zero Gravity Adventure Park. New owner Ed Golebiowski also…

Xwell expands Clockwork robotic manicures to airports

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Xwell Inc., which offers self-operated massage chairs, nail care services, COVID testing kiosks and more, saw the airport as a natural offering for robotic…

How AI delivers improved kiosk, ATM operations

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

With AI, kiosk and ATM operators can identify ahead of time potential device faults and either make the fixes remotely or schedule maintenance. It can also…

How to prepare for successful self-service deployments

by Daniel Brown — Editor, Networld Media Group

A panel of self-service veterans convened to discuss self-service deployment strategies during a session on lessons from hundreds of deployments at the…

‘Situationalization’: The word of 2024

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Technology has delivered the ability to adapt automation to a greater variety of situations, a phenomenon panelists at the Self-Service Innovation Summit…

Self-service automation and the human touch: 5 rules for success

by Daniel Brown — Editor, Networld Media Group

Panelists shared core trends and rules for success in the evolving landscape of self-service automation at this year's Self-Service Innovation Summit in Miami…

What’s next for cashless payments in self service?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel of self-service equipment providers covering a range of applications offered their takes on how they're meeting customer demands for expanding cashless…

Can vending and micro market technology ever be foolproof?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

100% foolproof may not be possible, but convenience services operators continuously find new ways to improve their services and operations with technology.

How to fight product shrink in micro markets

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While cutting-edge technology and data are key, good old-fashioned people skills and relationship-building (with customers and with your staff) are the…

Post-COVID demand, challenges shape best-read KMC 2023 stories

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Technology continued to hold Kiosk Marketplace readers’ interest in 2023, as evidenced by the 10 best-read stories of the year, with technology players upping…

Customer expectations for convenience services: Can you deliver?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Improved technology creates new opportunities to meet customer expectations for micro markets, vending and more. A panel explores how during the Self-Service…

Nailing the right self-service solution; an ever evolving challenge

by Daniel Brown — Editor, Networld Media Group

How do you pick the right kiosk for your customers? This was the topic of a panel discussion, "Check in kiosks: finding the right solution for your venue,…