Customer Experience News

MyVenue launches AI-powered Halo checkout kiosk

July 30, 2026

Point-of-sale solution provider MyVenue has introduced Halo, an AI-powered frictionless checkout kiosk designed for high-volume hospitality settings such as…

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Alabama county expands DMV kiosk network

July 29, 2026

Madison County, Alabama, has installed its fourth self-service vehicle registration kiosk at the Monrovia Community Center, according to a Fox 54 News report.

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Alaska animal shelter installs 24/7 pet microchip scanner

July 29, 2026

The Fairbanks North Star Borough Animal Shelter in Alaska has installed a free, self-service microchip scanning station outside its facility, according to a…

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St. Louis-area mass transit expands ticket kiosk network

July 29, 2026

MetroLink, the light-rail transit system serving the St. Louis metropolitan area in Missouri and Illinois, has activated upgraded ticket vending equipment at…

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New Jersey libraries host aging services kiosks

July 27, 2026

The Division on Aging in Union County, New Jersey, will hold Aging Services Kiosk events throughout August at Clark Public Library and other libraries across…

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German health kiosk records nearly 2,500 consultations in 2025

July 27, 2026

A community health kiosk in the Aachen region of Germany recorded 2,483 initial and follow-up consultations in 2025, according to an Ad Hoc News report.

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Border control kiosks at Iceland airport remain offline

July 23, 2026

Self-service passport-control kiosks installed at Iceland's Keflavik International Airport in October remain out of service after failing operational tests…

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Mount Grace Hospitals launches patient service kiosk, digital portal

July 21, 2026

Mount Grace Hospitals Inc. in the Philippines has introduced two connected digital services intended to simplify patients' interactions with its hospitals…

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Uber launches app-free ride kiosks at Warsaw airport

July 21, 2026

Uber has introduced Tap to Ride terminals at Warsaw Chopin Airport, allowing travelers to request and pay for rides without the company's mobile app, according…

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Hanoi airport launches biometric check-in kiosks for domestic travelers

July 21, 2026

Noi Bai International Airport in Hanoi, Vietnam, has introduced biometric self-service kiosks and automated gates for passengers on select domestic flights…

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Idaho town suspends parking kiosks after backlash

July 20, 2026

The Sandpoint, Idaho, City Council has temporarily suspended its downtown paid parking kiosks just two weeks after the system launched, following criticism…

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UAW to review firings over kiosk payment issues

July 17, 2026

The United Auto Workers is investigating the termination of two Ford employees who were fired after allegedly failing to pay for low-cost food items purchased…

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USPS expands self-service at San Luis post office amid delivery concerns

July 17, 2026

The U.S. Postal Service is expanding services at the San Luis, Arizona, post office as officials continue working to address long-standing mail delivery…

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Yucca Valley says no to self-service water vending station

July 17, 2026

The Yucca Valley Planning Commission in California's Mojave Desert has rejected a proposal to install a Watermill Express self-service water and ice vending…

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NAMA opens nominations for 2026 Coffee Legend Award

July 16, 2026

The National Automatic Merchandising Association is accepting nominations for its 2026 Coffee Legend of the Year Award, which honors individuals who have…

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Fan engagement kiosk market headed to $1.6B by 2036

July 16, 2026

The global market for fan engagement kiosks is expected to grow from $584 million in 2025 to $640.6 million in 2026, according to a Future Market Insights…

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Automated kiosk gives dry cleaning customers 24/7 access

July 15, 2026

California dry cleaner Four Seasons Cleaners has introduced a fully automated, 24/7 dry-cleaning drop-off and pickup kiosk at its State Street location in…

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Delaware rolls out sports betting kiosks statewide

July 15, 2026

The Delaware Lottery has completed the rollout of self-service sports betting kiosks at all 89 Sports Lottery retail locations and the state's three casinos…

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Cupcake vending machine keeps bakery open after hours

July 15, 2026

The Taste of Gold Cakery in Aiken, South Carolina, has introduced a refrigerated outdoor vending machine that allows customers to purchase gourmet cupcakes and…

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TTI expands hospitality portfolio with ePRINTit mobile printing

July 15, 2026

TTI Technologies has been named the preferred North American hospitality provider for the ePRINTit mobile printing platform, giving hotels access to a secure…

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