Customer Experience News

Ohio Supreme Court launches interactive kiosks for America 250

August 13, 2026

The Supreme Court of Ohio has introduced upgraded interactive touchscreen kiosks at the Thomas J. Moyer Judicial Center as part of its America 250 initiative…

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Traveller Socks launches automated retail kiosk at French airport

August 12, 2026

French travel comfort brand Traveller Socks has opened its first airport retail installation at Brest Bretagne Airport in France, according to a Global Travel…

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New York town scraps some parking kiosks

August 12, 2026

Auburn, New York, is removing most downtown parking meters and several kiosks as the city shifts paid parking to the Pango system, according to a report in The…

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Estonia pharmacy vending machine bill adds competition safeguards

August 12, 2026

Estonia's Ministry of Economic Affairs and Communications wants the proposed pharmacy vending machine law to include a post-implementation review conducted by…

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Shake Shack blames kiosk glitch for apparent no-tip price increase

August 12, 2026

Shake Shack said a technology error, rather than a surcharge for declining to tip, caused prices to increase in a viral video recorded at its Salt Lake City…

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Retailsystems.org updates vending RFP listing

August 11, 2026

Vending service providers interested in bidding on government requests for proposal can review available RFPs on retailsystems.org, a sister website of…

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Knott's Berry Farm installs FuelRod charging kiosks

August 11, 2026

FuelRod has installed its second-generation portable charging kiosks at Knott's Berry Farm in Southern California, according to a press release. The service…

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California zoo adds Gateway food-ordering kiosks

August 11, 2026

The Living Desert Zoo and Gardens in Palm Desert, California, has expanded its use of Gateway Ticketing Systems' Galaxy platform to manage food and beverage…

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California approves first cannabis self-checkout kiosk

August 7, 2026

Cannabis dispensary Perfect Union Northside in Sacramento has introduced what its parent company describes as California's first regulator-approved cannabis…

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EVgo to deploy Tesla V4 Superchargers across U.S. charging network

August 7, 2026

EVgo plans to install Tesla V4 Superchargers across its metropolitan charging network, according to a press release, expanding fast-charging access for Tesla…

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Georgia expands DMV kiosk network

August 7, 2026

Bibb County, Georgia, has opened its third self-service vehicle registration kiosk at Shoppers Value Foods on Thomaston Road in west Macon, according to a WMAZ…

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Illinois State Police opens new firearm identification kiosk

August 6, 2026

The Illinois State Police has opened a Firearm Owners Identification kiosk at its Troop 9 headquarters, 401 Industrial Drive in Effingham, according to a WJBD…

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Seoul district adds accessibility features to civil-service kiosks

August 6, 2026

The Seodaemun-gu district in Seoul, South Korea, has added accessibility features to all 17 unattended civil-service kiosks at 14 neighborhood community…

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PROVISIO marks 30 years

August 5, 2026

PROVISIO, the software company behind the SiteKiosk platform, recently celebrated its 30th anniversary with customers, business partners, employees and…

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Frank Mayer promotes Michael Mayer to operations director

August 3, 2026

Frank Mayer has promoted Michael R. Mayer to operations director after more than 12 years with the company, according to a post on the company's LinkedIn page.

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Disney patents kiosk for dispensing assistive devices

August 3, 2026

Disney has filed a patent application, Method and Apparatus for Entitlement, for an automated system that could distribute assistive devices to eligible theme…

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Arizona senior community to get cannabis ordering kiosks

August 3, 2026

Cannabis retailer Life Is Chill and technology company LoveBud plan to install a marijuana ordering kiosk at Sun Lakes Country Club, an independent living…

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Evolvending lands at another airport

July 31, 2026

Evolvending has launched its automated food kiosks at Dayton International Airport in partnership with Tailwind Hospitality, according to a LinkedIn post.

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NC library adds free blood pressure kiosk, take-home monitors

July 31, 2026

The High Point Public Library in North Carolina is partnering with the American Heart Association to provide free blood pressure screenings, according to an…

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Popeyes kiosk tipping test sparks customer backlash

July 30, 2026

Popeyes is testing tip prompts on self-order kiosks at about 12 food court locations, including one at Great Lakes Crossing Mall in Auburn Hills, Michigan…

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