Customer Experience

Uber launches app-free ride kiosks at Warsaw airport

MOZCO Mat Szymański - stock.adobe.com

July 21, 2026

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Uber has introduced Tap to Ride terminals at Warsaw Chopin Airport, allowing travelers to request and pay for rides without the company's mobile app, according to a LIGA.net report. The kiosks, nicknamed "Ubermats" in Poland, are intended primarily for visitors who lack mobile internet access, a local SIM card or an Uber account.

Passengers use a touchscreen to select a destination and ride type, then pay with a bank card. The terminal prints a confirmation and sends the passenger a text message with the driver's information and a unique PIN. At the designated pickup area, the traveler can enter the first available Uber vehicle and use the code to confirm the trip.

Warsaw is the first Polish city and one of the first in Europe to receive the terminals, which have also appeared at airports serving London, Budapest and New York. The launch comes as Warsaw Chopin Airport handles record traffic. More than 24 million passengers used the airport in 2025, while Uber trips to and from the facility increased 30% over the past two years.