Customer Experience News
William Hill launches sportsbook kiosks at Reno’s Gold ’N Silver
September 8, 2026
Sports betting company William Hill has begun accepting sports wagers at the recently reopened Gold 'N Silver diner and lounge in Reno, Nevada, according to a…
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Light the World Giving Machines returning to eastern Idaho
September 8, 2026
The Light the World Giving Machine initiative will return to eastern Idaho in November, according to an Idaho State Journal report, bringing donation kiosks to…
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Pilot deploys 156 self-order kiosks at Wendy’s locations
September 8, 2026
Pilot Co. has installed 156 self-order kiosks at 78 Wendy's restaurants in its North American travel centers as part of a broader modernization of its…
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NC's Polk Referral Center installs community resource kiosk at new location
September 4, 2026
The Polk Referral Center has installed a Community Resource Kiosk on the first floor of the Carolina Foothills Chamber of Commerce building at 2753 Lynn Road…
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Dollywood plans tribute kiosks honoring Dolly Parton's legacy
September 4, 2026
Dollywood plans to install tribute kiosks in Wildwood Grove that will allow visitors to digitally share memories and stories about how Dolly Parton inspired…
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Tactile Technologies expands self-service terminal lineup
September 3, 2026
Tactile Technologies has expanded its self-service terminal portfolio in South Africa, combining locally manufactured custom kiosks with preconfigured models…
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Mercer University adds self-service ordering kiosk to Atlanta campus dining
September 3, 2026
Mercer University students on the Atlanta campus can now order meals through a self-service kiosk or mobile app as part of a major overhaul of the school's…
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Idaho DMV launches self-service kiosks for vehicle registration renewals
September 2, 2026
The Idaho Division of Motor Vehicles is rolling out self-service kiosks that allow residents to renew standard vehicle registrations at grocery stores…
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Dreamcast launches self-service kiosk for faster event ticketing, wristband issuance
September 1, 2026
Dreamcast has launched Ticket ka ATM, a self-service kiosk designed to speed ticket validation, printing and wristband distribution at concerts, festivals and…
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Astral Hotels deploys AI-powered holographic check-in kiosk
September 1, 2026
Israeli hotel group Astral Hotels is introducing an artificial intelligence-powered self-service kiosk featuring a life-sized holographic avatar that can check…
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Convenience store chains turn to self-checkout kiosks
August 31, 2026
Three convenience store chains — Eagle Stop, Good 2 Go and MotoMart — are introducing self-checkout as operators look to provide faster transactions while…
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Cyprus airports seek to scrap passport kiosks
August 31, 2026
Cyprus plans to install 40 new Automated Border Control gates at Larnaca and Paphos international airports as the country upgrades its passport-control…
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Virginia county deploys self-service kiosks for tax payments
August 31, 2026
Fairfax County, Virginia, has introduced self-service kiosks that allow residents to pay certain local taxes without visiting a Department of Tax…
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Philippines airport adds self-check-in kiosks in $110M modernization
August 28, 2026
Self-check-in kiosks are among the most visible upgrades at Ninoy Aquino International Airport in the Philippines nearly two years after New NAIA Infra Corp.
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Michigan county installs legal self-help kiosk
August 28, 2026
Wexford County, Michigan, plans to install a legal self-help kiosk inside its courthouse in Cadillac to assist people representing themselves in court…
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QR code scams pose threat to connected vehicle service kiosks
August 27, 2026
Cybercriminals are increasingly using fraudulent QR codes to target connected vehicle service kiosks, according to an Auto World News report. The technique…
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Don't forget: ARKI Awards nomination deadline is Sept. 4
August 27, 2026
Time is running out to submit nominations for the 2026 Automated Retail & Kiosk Innovation Awards. The Sept. 4 deadline is approaching for companies…
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St. Vincent de Paul reentry kiosk serves nearly 2K people in 1st year
August 27, 2026
A St. Vincent de Paul reentry kiosk at the Polk County Jail in Des Moines, Iowa, has assisted nearly 2,000 people since opening in September 2025, according to…
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Retail automation market projected to reach $65.4B by 2033
August 26, 2026
The global retail automation market is expected to grow from $30 billion in 2026 to $65.4 billion by 2033, according to a report from Persistence Market…
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California city's self-checkout law prompts retailers to close lanes
August 26, 2026
A Long Beach, California, ordinance tying self-checkout operations to staffing levels has prompted most affected retailers surveyed by the city to shut down…
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