Customer Experience News
Customer questions Texas Roadhouse kiosk’s suggested tip
October 8, 2026
A Texas Roadhouse customer questioned a payment kiosk after it allegedly displayed $16.28 as a 20% tip on a $66.66 bill, according to a Gamepur report. In a…
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Posiflex introduces AI-enabled self-checkout kiosk series
October 7, 2026
Posiflex Technology has introduced its SCO Series self-checkout kiosks, a modular platform designed for grocery stores, apparel retailers and unattended shops…
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Erie County health kiosk offers free supplies around the clock
October 7, 2026
The Erie County Department of Health in Pennsylvania has installed a vending machine offering free Narcan, condoms, tampons and other health supplies 24 hours…
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Phone kiosks with defibrillators proposed for Northern Ireland towns
October 6, 2026
New World Payphones has submitted planning applications for 12 public communications kiosks across Northern Ireland's Causeway Coast and Glens borough…
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Digital kiosk brings Mount Pinatubo history to younger visitors
October 6, 2026
Holy Angel University's Center for Kapampangan Studies has introduced an interactive kiosk at its Pinatubo Museum in Angeles City, Philippines, to help…
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Pye kiosk enables merchandise purchases at Lennar training center
October 5, 2026
Hoover, Alabama-based technology provider Pye has deployed a self-service kiosk at a Lennar training center, allowing employees and guests to purchase…
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Elo CEO Craig Witsoe to step down in November
October 5, 2026
Craig Witsoe, CEO of Elo Touch Solutions, said in a LinkedIn account post, he will step down in mid-November, concluding more than 14 years leading the…
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Airport customer reports upcharge at kiosk to remove egg
October 2, 2026
A customer at Newark Liberty International Airport in New Jersey reported a $1.70 charge for removing an egg from a steak, egg and cheese sandwich when…
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Avis Singapore introduces kiosks for rental car pickup
October 2, 2026
Avis Singapore has introduced self-service kiosks that allow eligible customers to collect rental car keys without visiting a staffed counter, according to a…
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Qatar National Library launches accessible kiosk for heritage collections
September 30, 2026
Qatar National Library has launched an Accessible Digital Kiosk that lets visitors with disabilities explore items from its Heritage Library, according to a…
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Sandpoint removes downtown parking kiosks, but rules still cause confusion
September 30, 2026
Sandpoint, Idaho, has removed all on-street parking kiosks from its downtown core after a rollout that drew complaints from residents and businesses, according…
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Maryland expands self-service vehicle emissions kiosks
September 30, 2026
Maryland has opened a second self-service vehicle emissions testing kiosk in Gaithersburg and plans to add kiosks at seven more locations over the coming…
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Passport Technology brings multipurpose kiosk to casino floors
September 29, 2026
Passport Technology is showcasing OmniStream, a self-service kiosk that combines several casino cash transactions in one machine, at the Global Gaming Expo in…
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Sault Ste. Marie police add public kiosks at downtown substation
September 28, 2026
The Sault Ste. Marie Police Service in Ontario has installed two public computer kiosks at its downtown Division 2 substation, according to a Sault Ste. Marie…
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Oregon State wellness kiosk offers health products around the clock
September 28, 2026
Oregon State University has installed a wellness vending kiosk in the basement of its Memorial Union on the Corvallis campus, according to an OSU Today report…
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Evolvending, Canteen win automated foodservice contract at MSP Airport
September 25, 2026
Evolvending and prime contractor Canteen have been selected to operate the Non-Traditional Food & Beverage Batch at Minneapolis-St. Paul International…
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Canopy survey finds kiosk reliability remains a challenge for QSRs
September 24, 2026
Technology increasingly influences where consumers choose to eat, but self-order kiosks remain a source of frustration for many quick-service restaurant…
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Indonesian police plan self-service kiosks to combat corruption
September 24, 2026
The Indonesian National Police plans to introduce self-service kiosks that will allow residents to print police clearance certificates without dealing directly…
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Oregon DMV tests express kiosk at Grants Pass office
September 24, 2026
Oregon DMV is relocating an express kiosk from a Fred Meyer store in Oak Grove to its Grants Pass field office to compare how customers use self-service…
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Last chance to make your voice heard in the 2026 Kiosk Marketplace Census
September 23, 2026
Kiosk operators, deployers, suppliers, and other industry professionals are invited to share their experiences and help document the trends shaping…
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