Customer Experience

SurveyStance launches feedback kiosk packages for 3 industries

Image courtesy SurveyStance

September 16, 2026

Summarize with

SurveyStance has introduced industry-specific customer feedback kiosk packages designed for health care clinics, automotive service centers and corporate dining operations. The systems are configured to meet the needs of each environment, enabling organizations to collect customer or employee feedback at the point of service, according to a press release.

The packages combine SurveyStance's kiosk hardware with industry-tailored feedback software. Health care organizations can use kiosks to collect patient satisfaction data, while automotive service businesses can gather feedback after maintenance or repair visits. Corporate dining operators can use the technology to measure employee reactions to food quality and service.

SurveyStance said the specialized packages are intended to make feedback collection easier to deploy by providing organizations with systems configured for their particular operating environments rather than requiring them to build surveys and kiosk programs from scratch. The approach also allows organizations to collect responses immediately after an interaction, when customers' or employees' experiences are still fresh.