The touchscreen isn't going away. It's getting company

by Richard Slawsky — Editor, Connect Media

As AI, voice interfaces, biometrics, QR codes and mobile technologies reshape self-service, some have questioned whether the touchscreen is becoming obsolete.

Longtime Olea engineer retires

July 7, 2026

Steven Chan, an engineer with Olea Kiosks, is retiring from the company after a 21-year career.

FuelRod expands charging kiosk network in San Diego

July 6, 2026

FuelRod has expanded its self-service charging network to the USS Midway Museum and Balboa Park in San Diego, according to a Parade magazine report, giving…

Idaho town's parking program off to a rocky start

July 6, 2026

The city of Sandpoint, Idaho, launched its long-debated paid parking program July 1, according to a Sandpoint Reader report, introducing 43 cashless parking…

Alabama city welcomes 4 wayfinding kiosks

July 2, 2026

The city of Athens, Alabama, has installed four wayfinding kiosks at key entrances to its downtown historic district to help residents and visitors navigate…

CMI211-1005 Expandable Edge AI Computer with Up to 99 TOPS

Integrating CPU, GPU, and NPU computing engines, the system delivers up to 99 TOPS of AI performance to accelerate real-time inference, intelligent data…

Queue raises $12.6M to expand robotic pharmacy kiosks

July 1, 2026

Palo Alto-based startup Queue has raised $12.6 million in seed funding to accelerate deployment of its autonomous pharmacy kiosks, which are designed to…

Vadzo intros camera for touchless interactions

June 30, 2026

Vadzo Imaging has introduced the Falcon-521CRS, a 5-megapixel USB 3.0 camera module designed specifically for interactive kiosks, digital signage and other…

Kiosk program to keep Canadian communities connected

June 30, 2026

The City of Peterborough in central Ontario, Canada, is taking public engagement directly into neighborhoods this summer through a series of pop-up engagement…

What happens to kiosks when they reach end of life?

by Richard Slawsky — Editor, Connect Media

Replacing aging kiosks isn't simply a matter of unplugging one unit and installing another. As the installed base of self-service kiosks continues to grow…

Oregon town received AARP grant for streetside kiosk project

June 29, 2026

The City of North Bend, Oregon, has received a $15,000 AARP Community Challenge Flagship Grant to install an outdoor digital kiosk at the North Bend Visitor…

Dallas kiosks draw criticism over gambling ads

June 26, 2026

The Dallas Morning News Editorial Board sharply criticized Dallas' newly installed digital information kiosks, arguing that the devices add visual clutter to…

Police services go self-service in Flint

June 22, 2026

Residents of Flint, Michigan, can now access a range of police services through a new self-service kiosk installed in the lobby of the Flint Police Department…

Self-checkout's shrink problem persists, report says

June 22, 2026

A new industry report finds that self-checkout has become the dominant transaction method in many retail stores, but it continues to generate higher levels of…

How to build kiosks for high-traffic environments

by Edward Roberto — Account Executive/Kiosk Whisperer, Frank Mayer and Associates

High-traffic sites require kiosks that can handle the added usage, which means success depends on choices made long before the first customer uses them.

Presented by Frank Mayer and Associates, Inc.

Hologram kiosks aiding students at Virginia college

June 19, 2026

South Korean hologram technology company Marketon has completed the installation of its educational hovering hologram systems at Columbia College in Vienna…

Donorbox kiosks help driving fundraising success

June 19, 2026

Nonprofit fundraising platform Donorbox announced that organizations using its technology have now raised more than $4 billion in donations, according to a…

FTC greenlights 365 Retail Markets acquisition of Cantaloupe

June 18, 2026

The Federal Trade Commission has approved a final consent order allowing 365 Retail Markets to proceed with its $848 million acquisition of Cantaloupe Inc.…

Caregiver kiosk helps combat isolation

June 18, 2026

A caregiver support kiosk at the Airdrie Public Library in Airdrie, Alberta, Canada, is helping family caregivers find resources, peer support and a sense of…

Glass Media debuts transparent kiosk

June 17, 2026

Glass-Media has introduced its AI-Enabled Transparent Concierge Kiosk, a customer engagement platform that combines conversational AI with LG Electronics…