Kiosk industry group urges broader approach to accessibility after US Access Board meeting

September 23, 2026

The Industry Group and the Kiosk Manufacturer Association said their accessibility committee met with the U.S. Access Board on Sept. 15 to discuss how people…

Why some self-service deployments fail

by Richard Slawsky — Editor, Connect Media

Some self-service deployments reduce lines, improve throughput and give customers a convenient way to transact. Others sit unused, generate complaints or…

Kiosk industry leaders to discuss accessibility with U.S. Access Board

August 18, 2026

Representatives from the Kiosk Manufacturer Association and other industry insiders will meet with U.S. Access Board Executive Director Sachin Dev Pavithran…

ACA Section 1557 raises accessibility stakes for patient kiosks

by Richard Slawsky — Editor, Connect Media

Patient check-in and payment kiosks can improve efficiency, reduce paperwork and shorten lines, but they can also create barriers for those with disabilities.

Seoul district adds accessibility features to civil-service kiosks

August 6, 2026

The Seodaemun-gu district in Seoul, South Korea, has added accessibility features to all 17 unattended civil-service kiosks at 14 neighborhood community…

5 small kiosk trends worth watching

by Richard Slawsky — Editor, Connect Media

Artificial intelligence may dominate the conversation around self-service, but many of the technologies quietly reshaping kiosk deployments have nothing to do…

The touchscreen isn't going away. It's getting company

by Richard Slawsky — Editor, Connect Media

As AI, voice interfaces, biometrics, QR codes and mobile technologies reshape self-service, some have questioned whether the touchscreen is becoming obsolete.

Vection's Accessibility Kiosk gains momentum with airport order

June 24, 2026

Australian firm Vection Technologies has secured approximately $2.3 million in new contracts across five sectors, bringing its total announced orders since…

Vection wins $3.3M bid for accessibility kiosks in Italy

June 2, 2026

Australian kiosk supplier Vection Technologies has received a new order valued at approximately $3.3 million for its Accessibility Kiosk platform, according to…

Kiosks and compliance: What operators need to know this year and beyond

by Richard Slawsky — Editor, Connect Media

Kiosk operators need to consider a number of regulatory issues, including ADA compliance, cash acceptance regulations, energy standards and data privacy.

KIOSK Information Systems and AOPEN Solve the ‘Digital Front Door’ Reliability Crisis at HIMSS 2026

KIOSK Information Systems and AOPEN are addressing healthcare’s “digital front door” reliability challenges with resilient, always-on kiosk solutions at HIMSS…

How next-generation kiosks are transforming the airport experience

by Sandra Carpenter — Editor, Networld Media Group

In a recent webinar, Zebra Technologies and imageHOLDERS highlighted how airports are adopting one-step check-in, accessibility-first design and portable…

LG launches accessible kiosks in collaboration with Tech for All

August 19, 2025

LG Electronics USA has launched its Gen 2 Self-Ordering Kiosks, which are designed for users with vision, mobility and hearing disabilities.

Labor Forecasting 2.0: Predicting Future Demand and Staffing for Efficient Growth with AI

Labor is your most significant controllable cost—but leveraging labor as a growth driver is more complex than ever. Enter labor forecasting 2.0: an AI-driven…

South Korea invests over $6.6M to improve kiosk accessibility

May 22, 2025

The South Korean government is investing approximately 9.2 billion won (roughly $6.66 million) in a project to make self-service kiosks more accessible for…

Cerence AI, Code Factory introduce voice-powered interaction for self-service kiosks

May 5, 2025

Cerence AI, a provider of conversational AI for user experiences, has collaborated with Code Factory to launch VoiceTopping, a solution bringing voice…

The Six Must-Ask Questions When Choosing a Kiosk Company

Some kiosk companies will tell you that certain certifications are unnecessary or over-rated but then boast that they “strictly adhere” to many different…

New World Payphones kiosks with defibrillators proposed for central Bedfordshire

March 20, 2025

New World Payphones Street Limited has submitted plans to install communication kiosks, including one with an integrated defibrillator, in Dunstable, Houghton…

LG intros AI-powered accessible smart home technologies for US market

March 18, 2025

LG Electronics USA has launched a suite of accessible smart home technologies designed to improve usability for individuals with disabilities and seniors…

Navigating ADA requirements for self-service kiosks

by Sandra Carpenter — Editor, Networld Media Group

Self-service kiosk vendors give Kiosk Marketplace their views on the best ways to comply with the complex requirements of the Americans with Disabilities Act.