Leading kiosk topics in 2018: self-checkout, self-order and more

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The best read stories of 2018 covered a wide range of topics, with self-checkout and restaurant self-order technologies among the more popular themes.

Blind Marylanders say Walmart self-checkout kiosks violate ADA rules

October 30, 2018

The National Federation of the blind and three residents of Maryland are suing Walmart on the grounds that the company's self-checkouts violate the Americans…

What role will voice recognition play in business enterprise?

While consumer voice devices continue to expand at a healthy clip, an Infocomm panel agreed that reliable voice authentication remains a challenge for business…

AudioEye digital accessibility platform aligns with web requirements

June 11, 2018

AudioEye Inc., a technology company serving businesses committed to providing equal access to their digital content, has announced that its digital…

How mobile pay, AI and biometrics are bringing new muscle to automatic merchandising

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The National Automatic Merchandising Association trade show floor featured POS equipment tailored to a consumer who is comfortable with mobile payment, and…

KioWare teams with Storm Interface on assistive technology

March 6, 2018

KioWare has introduced an integrated platform support for ADA compliance for Storm Interface assistive technology products, according to a press release.

Storm Interface teams with Tech for All on access for disabled customers

January 17, 2018

Storm Interface, a manufacturer of computer interfaces including audible system interfaces and content navigation devices, and Tech for All Inc., which makes…

California county health department to install needle disposal kiosks

November 22, 2017

The Humboldt County, California department of health and human services has purchased three outdoor needle disposal kiosks to be placed in three locations in…

United Airlines secures EZ Access certification for self-serve kiosks

October 16, 2017

United Airlines has incorporated EZ Access technologies into its self-service kiosks to better ensure that the kiosks are accessible to all travelers.

Disability access requirements released for information technology

September 15, 2017

The Architectural and Transportation Barriers and Compliance Board, an independent federal agency devoted to accessibility for people with disabilities, has…

Kiosk accessibility for the hard of hearing: a challenge and an opportunity

Kiosk accessibility for the hard of hearing presents a unique problem for kiosk software developers and hardware manufacturers.

The Rocky Mountains of self service

by Ben Wheeler — President, KioskGUY.COM

The self service industry has five major obstacles to overcome: ADA compliance, Section 508, outdoor enclosures, EMV and browser control.

ADA lawsuits targeting kiosks, part 3: assistive technologies make inroads

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Assistive technology for the disabled has improved and become more pervasive in recent years, offering an opportunity for kiosk manufacturers to better serve…

ADA lawsuits targeting kiosks, part 2: why legal confusion reigns

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A lack of clarity in the Americans with Disabilities Act has led to numerous instances where people with disabilities have encountered problems when trying to…

American Council of the Blind sues Eatsa over kiosk and app access

March 24, 2017

The American Council of the Blind has sued Eatsa, a fast-food chain that uses automated self-service kiosks and ordering apps, over insufficient access…

Kiosk translates in sign language to assist hard of hearing customers

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Juke Slot develops a kiosk that offers sign language for hard of hearing customers, a significant market with special needs. One customer's experience alerted…

Public libraries in North Carolina offer self-serve mental health screening

December 21, 2016

Residents of Camden and Currituck counties in North Carolina can now screen themselves for mental health and substance abuse conditions without having to visit…

Kiosks in Health Care 101

The health care industry is increasing its use of self-service kiosks in areas ranging from patient check-in to doctor consultations to the filling of…

Presented by Frank Mayer and Associates, Inc.

HR director provides tips for discrimination claims

October 23, 2014

Director of Human Resources David Peasall at FrankCrum, a professional employer organization, spoke out about why companies should prepare for the possibility…

ADA: Legal and practical advice

by Nicole Troxell — Associate Editor, Networld Media Group

With nearly $2 million in damages and fees paid to plaintiffs in the recent Lighthouse for the Blind and Visually Impaired v. Redbox Automated Retail LLC…