News & Media From Richard Slawsky

LogiKiosk seeks to simplify parcel shipping

by Richard Slawsky — Editor, Connect Media

LogiKiosk is rethinking self-service parcel shipping with purpose-built hardware and software designed to simplify transactions, reduce errors and shorten wait…

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Poor kiosk installation, maintenance can turn self-service investments into costly liabilities

by Richard Slawsky — Editor, Connect Media

At the 2026 ARKI Show, industry experts will discuss how proper deployment, preventive maintenance and standardized service procedures can reduce downtime…

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People and company news, week ending Oct. 23, 2026

by Richard Slawsky — Editor, Connect Media

Sacoa Cashless System has expanded its partnership with Play Game with a new installation at the Play Game Panda World entertainment center in Haifa, Israel.

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ImageHolders expands healthcare kiosk offerings with 86-unit U.S. deployment

by Richard Slawsky — Editor, Connect Media

Integrated with Epic, the kiosks streamline registration, insurance verification and payments while reducing administrative workloads and allowing staff to…

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People and company news, week ending Oct. 16, 2026

by Richard Slawsky — Editor, Connect Media

NCR Voyix and the National Association of Convenience Stores have integrated the TruAge digital age-verification system into NCR Voyix point-of-sale…

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The government office without a line: How kiosks are changing public services

by Richard Slawsky — Editor, Connect Media

Government kiosks are evolving beyond payments and vehicle renewals to handle applications, document processing and remote assistance. Deployments across the…

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Memorial kiosk preserves the lives of 7 fallen soldiers

by Richard Slawsky — Editor, Connect Media

At a memorial site in Afula, Israel, a touchscreen kiosk offers visitors a way to learn about seven soldiers through their life stories, photographs and…

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Beyond the storefront: ARKI keynote explores future of autonomous commerce

by Richard Slawsky — Editor, Connect Media

Linda Johansen-James, founder and CEO of International Retail Group, will keynote, "Retail Without Walls: The Rise of Autonomous Commerce," at the upcoming…

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How restaurants use kiosks without losing the human touch

by Richard Slawsky — Editor, Connect Media

A recent Wall Street Journal article raised questions over whether restaurant chains were retreating from kiosks. The reality is a bit more complicated.

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EV charging report highlights opportunities for kiosks and automated retail

by Richard Slawsky — Editor, Connect Media

Electric vehicle charging demand is growing faster than the infrastructure available to serve it, creating an opportunity for retailers and self-service…

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Small-town museum turns outdoor kiosk into a 24/7 visitor information hub

by Richard Slawsky — Editor, Connect Media

A historical museum in a small western New York village is using an outdoor interactive kiosk to extend its collection beyond the museum's walls and provide…

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Boston Logan pilots AI hologram concierge

by Richard Slawsky — Editor, Connect Media

Boston Logan International Airport has introduced a life-size artificial intelligence hologram designed to help passengers navigate the airport, check security…

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Why some self-service deployments fail

by Richard Slawsky — Editor, Connect Media

Some self-service deployments reduce lines, improve throughput and give customers a convenient way to transact. Others sit unused, generate complaints or…

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CTS founder Sandra Nix on AI, kiosk evolution and what makes self-service deployments succeed

by Richard Slawsky — Editor, Connect Media

Kiosk Marketplace recently spoke with Nix in an email interview about how self-service has changed and more.

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Self-checkout's labor equation goes beyond cutting cashier hours

by Richard Slawsky — Editor, Connect Media

Self-checkout can reduce the labor devoted to conventional cashiering, increase the number of transactions employees can supervise and free associates for…

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Research spotlight: Self-service technology moves deeper into health care

by Richard Slawsky — Editor, Connect Media

Two recent research papers illustrate how kiosks and automated dispensing systems could play broader roles in detecting disease, improving access to medication…

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ACA Section 1557 raises accessibility stakes for patient kiosks

by Richard Slawsky — Editor, Connect Media

Patient check-in and payment kiosks can improve efficiency, reduce paperwork and shorten lines, but they can also create barriers for those with disabilities.

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Prepango scores with FIFA merchandise vending machines

by Richard Slawsky — Editor, Connect Media

Automated retailer Prepango used its airport network, remote monitoring and regional sales data to put official World Cup products within reach of travelers…

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