Kiosk issues cause customs delays at Canadian airports

April 28, 2025

Canadian travelers experienced significant delays at customs checkpoints in Toronto Pearson International Airport and other Canadian airports on Thursday…

United Airlines reports strong Q1 performance amidst shift in customer check-in trends

April 16, 2025

United Airlines experienced its best first-quarter financial results in five years, reporting record revenue of $13.2 billion despite a challenging…

Facial Recognition in Self-Service: Unlocking Its Full Potential

While facial recognition offers numerous benefits, challenges such as environmental factors, matching biases and fraud must be addressed to ensure its…

Presented by HID

Kiosk system outage causes border delays at Montreal Airport

April 11, 2025

For the second time this week, a computer system failure at Canada Border Services Agency kiosks led to delays for travelers at the Montreal-Pierre Elliott…

Collins Aerospace unveils enhanced self-service kiosk

April 8, 2025

Collins Aerospace has introduced the latest advancements to its SelfServ platform, a kiosk integrating both check-in and bag drop functionalities, at Passenger…

Diaper vending machines installed at XNA airport

March 17, 2025

Northwest Arkansas National Airport has installed diaper vending machines, providing parents and caregivers with quick access to essential baby supplies…

Kolkata Airport in India aims to increase self-baggage drop kiosk usage

March 3, 2025

Kolkata's Netaji Subhas Chandra Bose International Airport in India is implementing measures to increase passenger utilization of self-baggage drop kiosks. The…

Next gen kiosks innovate across industry applications

by Sandra Carpenter — Editor, Networld Media Group

Kiosks are transforming with AI and diverse inputs, offering personalized experiences beyond touchscreens.

Common Applications for Outdoor Kiosks (and What’s on the Horizon)

From traditional use cases such as ticketing and wayfinding to more innovative applications such as smart city integrations, outdoor kiosks are transforming…

Presented by Palmer Digital Group

Ruggedized Kiosk Scanners: Meeting the Demands of High-Traffic Environments

Plustek’s ruggedized kiosk scanners are built for high-traffic environments, ensuring durability, reliability, and security. Designed to withstand heavy use…

Introducing a new solution to simplify integration of ID scanners and readers

Plustek IDXpress is the ideal choice for software vendors looking for a fast, reliable, and user-friendly way to capture and parse driver’s license data.

Why introducing self-service will send airport satisfaction soaring

One of the latest and most important recent additions to airports globally are self-service kiosks. With airline travel back to pre-pandemic levels (and even…

RJ Julia Booksellers installs book vending machine at New Haven airport

November 19, 2024

Independent bookstore RJ Julia Booksellers has expanded its reach to air travelers. The bookstore recently installed a vending machine at Tweed New Haven…

GrayMatter acquires Servy to expand self-service offerings

November 15, 2024

GrayMatter Software Services, an analytics and software solutions provider for airports, has acquired Servy, a provider of mobile ordering and self-service…

Australia airport kiosk outages cause remains unknown

November 8, 2024

SmartGate kiosks at Melbourne and Sydney airports experienced a technical outage affecting inbound and outbound passengers on Friday, according to a 1 News…

Billy Bishop Toronto City Airport uses kiosks to drive donations

November 6, 2024

Billy Bishop Toronto City Airport and Daily Bread Food Bank have teamed up to use airport kiosks for a month-long donation drive to support families facing…

The Advantages of Dedicated Passport and ID Scanners Over Mobile Apps

With the proliferation of mobile apps, it may seem that scanning documents like passports and IDs can be read quickly with a smartphone. However, when it comes…

EasyJet kiosk issues cause delays at Bristol Airport

September 5, 2024

EasyJet passengers faced significant delays at Bristol Airport on Thursday morning due to technical issues with the airline's self-service kiosks, according to…

Systems failure impacts Canadian airport kiosks

August 21, 2024

A national system failure of Canadian airport automated kiosks has caused a significant slowdown at border control, according to an rci Canadian News report.

Sim Local brings eSIM kiosks to Heathrow

July 23, 2024

Sim Local, a leading eSIM and travel SIM provider, has launched self-service eSIM kiosks at Heathrow Airport, according to a Mobilenews report. The kiosks…