Interactive kiosk enhances visitor experience at Shreveport airport

June 25, 2026

Travelers arriving at Shreveport Regional Airport in Louisiana now have access to a new interactive tourism kiosk designed to help them explore the ArkLaTex…

Armaf turns airport traffic into fragrance sales with smart kiosk

June 16, 2026

Dubai-based Travel Retail Sales & Services, working with fragrance brand Armaf and Abu Dhabi Airports, has introduced what the companies describe as the…

Can AI holograms change airport wayfinding?

by Richard Slawsky — Editor, Connect Media

New York's LaGuardia Airport is testing what may be the next evolution of passenger assistance: interactive AI-powered hologram ambassadors. LaGuardia recently…

E-gates speed up screening at Charlotte airport

June 15, 2026

The Transportation Security Administration has introduced eight self-service electronic gates for TSA PreCheck travelers at Charlotte Douglas International…

Currency exchange goes self-service at Saskatoon airport

June 12, 2026

ICE Currency Exchange, one of Canada's largest foreign currency exchange providers, has installed a self-service foreign currency vending machine at Saskatoon…

Why airports remain a hotbed for kiosk innovation

by Richard Slawsky — Editor, Connect Media

Few environments are better suited to self-service technology than airports. The need to serve large numbers of people quickly and efficiently has made…

TSA rolls out touchless ID at Albuquerque airport

June 2, 2026

The Transportation Security Administration has introduced a touchless identity verification system at Albuquerque International Sunport, according to a KOAT…

Camera-based entry system could replace airport kiosks

May 22, 2026

San Francisco International Airport has launched a pilot program designed to speed up entry processing for international travelers enrolled in Global Entry…

Canadian border inspections hit by kiosk outage

May 19, 2026

A system outage at the Canada Border Services Agency temporarily disrupted primary inspection kiosks at 11 major Canadian airports on May 18, according to a…

Kiosk issues blamed for EU travel backups

April 29, 2026

Holidaymakers traveling through Europe are facing mounting disruptions as new biometric border controls under the Entry/Exit System lead to delays, missed…

New Zealand airline expands next-gen kiosk network

April 1, 2026

Air travel provider Air New Zealand is introducing a generation of self-service kiosks designed to significantly reduce domestic check-in times, according to…

What makes the Automated Retail & Kiosk Innovation Show a must-attend event?

by Richard Slawsky — Editor, Connect Media

The Automated Retail & Kiosk Innovation Show takes place December 14-16 in Miami Beach this year. Here are the many reasons to attend.

White Castle adds automated kiosk at Southwest Florida International Airport

February 12, 2026

White Castle has installed an automated kiosk at Southwest Florida International Airport. Travelers passing through the Fort Meyers area can enjoy freshly…

Swiss airports warn of delays due to EES rollout

February 12, 2026

European aviation and travel groups are warning that the rollout of the EU's biometric Entry/Exit System (EES), which relies heavily on self-service…

The Benefits of Scanning IDs in Self-Service Kiosks

From improving customer experience to supporting regulatory compliance,  kiosks with ID scanners offer measurable advantages for operators and end users alike.

Transforming high-traffic operations: The power of strategic self-service

by Mandy Wolf Detwiler — Editor, Connect Media

A panel of experts at the Automated Retail & Kiosk Innovation Show Dec. 10-12 will discuss how strategically deploying smart self-service solutions can elevate…

White Castle opens kiosk in Boston Logan International Airport

December 3, 2025

White Castle has opened an automated kiosk at Boston Logan International Airport, according to a press release.

Philippines airport launches self check-in kiosks

November 24, 2025

There are now 24 operational 24-hour self check-in kiosks at the Ninoy Aquino International Airport (NAIA) Terminal 1 in Manila, Philippines, according to a…

Kiosk outages at Toronto Pearson raise concerns over aging CBSA technology

October 20, 2025

Passport inspection kiosks at Toronto Pearson International Airport experienced another system failure Friday, Oct. 17, causing long delays for travelers in…

Building Kiosks for High-Traffic Environments

From quick service restaurants to airport ticketing areas, high-volume spaces put heavy demands on self-service technology. These environments move fast, and…