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Customer Experience News & Media

How self service put GameTime back on a fast growth track

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Mike Abecassis, owner of GameTime and General Vending, will deliver the opening keynote at the Self-Service Innovation Summit at the Loews Coral Gables on Dec.

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Ulta Beauty taps SOS for in-store product sampling, digital advertising

October 24, 2023

Ulta Beauty, a nationwide retailer of beauty products, has tapped SOS, a provider of interactive vending machines delivering personal care products and digital…

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The future of automation and self service

The rise of linked technologies, from 5G and upcoming 6G networks to AI and the Internet of Things, is rapidly transforming the linked destinies of automation…

Presented by Automation & Self-Service

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What do today's consumers really think about self checkout?

by Andrew Morrison — Technical Director, Zytronic

Self-checkout can add to a feeling of loneliness for some people, but it can also add a layer of fun interactivity to the customer experience.

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Decoding Labels: The Importance Of Permanent Linerless Labeling In Modern Business

As more businesses adopt labeling technology, find out why linerless labels, especially permanent linerless labels, are becoming so popular.

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What’s hot with self service innovation? Don’t miss December Summit

October 18, 2023

In the ever-changing world of self service, innovations such as artificial intelligence, machine learning and 5G telemetry are just some of the technologies…

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UK hospital installs phone charger vending machine

October 18, 2023

Southampton General Hospital in the U.K. has installed a phone charger vending machine allowing patients, visitors and staff to keep their phones charged…

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Akron college teams with Aramark on food delivery robots

October 18, 2023

Students at the University of Akron can now have food delivered to them by mobile robots under a partnership between the university, Aramark and Starship…

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North Carolina farm installs bulk corn vending machine

October 18, 2023

A farmer in Creeksville, North Carolina, has installed a bulk corn dispensing vending machine in nearby Jackson that allows customers to buy up to 20 pounds of…

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The Atlantic: Retail self-checkout has failed

October 18, 2023

Amanda Mull, a staff writer at The Atlantic, has authored a piece claiming that retail self checkout has largely been a failure. In an article titled…

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Kodak Moments upgrades photo printing software

October 18, 2023

Kodak Moments has released a new version of its photo printing software, enabling retailers to offer consumers an expanded set of premium products and grow…

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How tech pushes self service to pivot faster

by Daniel Brown — Editor, Networld Media Group

A panel of industry experts convened to discuss strategies for businesses during this year’s Interactive Customer Experience Summit in Charlotte, North…

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Gaming innovation sizzles at Vegas expo

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The gaming industry serves as an innovation lab for the retail, hospitality and other industry sectors that host self service.

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Atlanta airport food hall to include self-serve kiosks

October 12, 2023

C3, a food and beverage technology provider, has teamed with Areas, an airport concessions provider, to open Citizens Food Hall at Hartsfield-Jackson Atlanta…

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Bathroom furniture maker taps OmboriGrid, ITAB for endless aisle kiosks

October 12, 2023

Feridras, a Naples, Italy-based manufacturer of bathroom furniture and accessories, has launched endless aisle kiosks in its retail stores in partnership with…

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Self-order at c-store gas pump makes for dynamic shopping experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Self-ordering at the gas pump offers c-stores an opportunity to enhance customer experience, grow product purchase and boost profitability. It also can meet…

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Raleigh, North Carolina gets interactive downtown kiosks

October 10, 2023

Visitors to Raleigh, North Carolina's downtown will be able to access interactive wayfinding and navigation kiosks provided by IKE Smart Cities LLC in…

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Alabama county allocates $200k for library vending machines

October 6, 2023

Residents of Tuscaloosa, Alabama, will have access to library materials from three book vending machines, according to a Tuscaloosa Patch report.

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Telemedicine/pharmacy kiosk arrives in Singapore

October 5, 2023

Singapore residents in need of medicine or medical advice can visit a telemedicine kiosk at Jalan Besar Stadium, headquarters of the Football Association of…

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Interactive firm eyefactive announces IR screen object recognition

October 5, 2023

Interactive digital signage firm eyefactive has announced object recognition for capacitive touchscreen displays with infrared (IR) frames, according to a…

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