Customer Experience News & Media

LinkNYC kiosks enable New Yorkers to enroll for health care coverage

January 31, 2018

New York City residents have until today, Jan 31, to enroll for health care coverage, and they can do so by using the healthcare open enrollment app on the…

read now

Are sports and entertainment centers the gateway to 'smart cities'?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Sports and entertainment venue experts agreed that smart cities technology will make the sporting and entertainment experience more seamless and enjoyable for…

read now

Georgia motor vehicles offices offer self-serve drivers' license renewals

January 29, 2018

Motorists in Gwinnett County, Georgia, will be able to renew drivers' licenses at self-serve kiosks at the Lawrenceville and North Gwinnett motor vehicle…

read now

C-Speak video explores mobile order pickup at Cincinnati Reds stadium

January 26, 2018

Ballpark Express, a mobile order pickup station at the Cincinnati Reds Great American Ballpark, was featured in a C-Speak video interview on QSR Web, a sister…

read now

Imaging solutions provider Lexmark releases kiosk for government agencies

January 26, 2018

Lexmark International, Inc., an imaging solutions provider, has announced Lexmark MFP Kiosk for Government, a solution that utilizes Lexmark Smart…

read now

LinkNYC will post Valentine's Day Instagram photos

January 26, 2018

Link, which operates LinkNYC Wi-Fi kiosks in New York City, is inviting people to celebrate Valentine's Day by posting a photo to Instagram and tagging it with…

read now

Digital signage scores with stadium customer experience

by Bradley Cooper — Editor, Connect Media

A sports arena is already an incredibly exciting place. With all that energy, how can digital signage contribute to the fan's excitement and experience? And…

read now

Amazon Go disrupts, re-invents, elevates the customer experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Amazon's supermarket, which boasts a cashier-less checkout, is open to the masses after a year in beta with Seattle-based company employees. Industry pundits…

read now

Correctional center in Indiana installs telemedicine kiosk

January 24, 2018

The Westville Correctional Center in Westville, Indiana, recently installed a telemedicine kiosk as a convenience and less expensive health care option for the…

read now

ADUSA releases open guest identification for its kiosk software

January 23, 2018

ADUSA Inc. has released an open identification key for retrieving guest order history as the first product enhancement of 2018 for its Qi software product…

read now

Amazon Go cashlierless store opens to Seattle consumers

January 22, 2018

Amazon is opening its cashierless Amazon Go store to consumers in Seattle today, following a 14-month trial with company employees, according to The Seattle…

read now

Fanatics teams with Apex Order Pick-Up Technologies to get sports merchandise faster to fans

January 19, 2018

Fanatics, a provider of licensed sports merchandise, has introduced a self-serve, order pick-up program for its merchandise at its flagship NBA Store in New…

read now

Dunkin' Donuts next generation store features self-serve kiosks

January 18, 2018

Dunkin' Donuts' "next generation concept store" in Quincy, Massachusetts — located on the site of its first store 68 years ago — features self-serve kiosks…

read now

Frictionless online payment still not a reality for U.S. retailers, CES panel notes

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A CES panel explored the challenges of payments technology, including the friction with online payments, glitches in online payment systems, the lack of retail…

read now

Storm Interface teams with Tech for All on access for disabled customers

January 17, 2018

Storm Interface, a manufacturer of computer interfaces including audible system interfaces and content navigation devices, and Tech for All Inc., which makes…

read now

Mesa, Arizona hospital offers prescriptions via self-serve kiosk

January 16, 2018

A self-serve kiosk at Bayless Integrated Healthcare's Dobson Ranch in Mesa, Arizona, enables patients to receive prescriptions and over-the-counter medications…

read now

For smart cities to succeed, technology must improve peoples' lives

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Recognizing the potential impact of smart cities on urban life, this year’s CES in Las Vegas included an entire conference track on smart cities.

read now

Is keeping up with consumer acceptance of automation worth the challenges it brings?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A session on the need to adopt automation in retail drew an overflow audience during the CES show in Las Vegas.

read now

Kiosk Information Systems teams with gift registration platform provider

January 9, 2018

Kiosk Information Systems has partnered with Jifiti Gifting Solutions, provider of a gift registration platform, on a self-service gift registry experience for…

read now

Pepper the robot to greet guests at airport restaurants

January 9, 2018

Travelers can expect to see more of the 4-foot tall humanoid, Pepper the robot, at select HMSHost North American airport restaurants, according to a press…

read now