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Customer Experience News & Media

Augmented reality is becoming more accessible to retailers and brands

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Though AR is still in its infancy at retail, a pair of presenters at Infocomm said that it offers a new way to excite consumers, and is more economical than…

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Apple introduces 3rd release of augmented reality developer platform

June 7, 2018

Apple has introduced ARKit 2, the third release of its augmented reality platform. ARKit2 allows developers to integrate shared experiences, persistent AR…

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Beer and pizza: Self-pour technology adds fizz to the mix

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The self-pour beer systems allow restaurant to capitalize on the popularity of craft beers. This is especially helpful to pizza restaurants, for which beer…

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McDonald's kiosk faster and easier than a cashier, reporter says

June 6, 2018

Business Insider reporter Hollis Johnson recently used a McDonald's self-order kiosk in New York City's financial district and found that it was faster and…

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NJ Transit and Intersection deploy interactive digital signage kiosks

June 6, 2018

Intersection, a smart cities company, recently deployed its IxNTouch interactive information kiosks to rail and light rail station platforms in the NJ Transit.

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Fujifilm North America introduces photo printing kiosk

June 5, 2018

Fujifilm North America Corp. recently introduced the GetPix Dash photo kiosk, a platform for photo printing from mobile devices without the need for cables or…

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How smart cities improve the quality of life

by Bradley Cooper — Editor, Connect Media

Cities around the globe are adopting smart technologies. New York City, for example, deployed Link NYC kiosks, which offer Wi-Fi services and advertisements to…

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Apex Supply Chain Technologies introduces hot holding device for order pickup

June 1, 2018

Apex Supply Chain Technologies has introduced a heated order pick-up station with self-serve automation technology, according to a press release.

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Ziosk introduces Aurizon tablet

June 1, 2018

Ziosk, a provider of tabletop tablets for the restaurant industry, has introduced its new Aurizon tablet, offering operators with fewer than 20 locations a…

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Zytronic integrates multitouch sensors with smart city kiosks

May 31, 2018

Zytronic recently teamed up with SmartLink to provide custom multitouch sensors for a network of Gen3 SmartKiosks in five cities in the U.S. These kiosks offer…

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Payments innovation requires smarter testing

New technology and innovation is changing the way consumers want to pay, but the increasingly rapid pace of change also creates challenges and vulnerabilities…

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Verizon installs free Wi-Fi kiosks in New Rochelle, New York

May 29, 2018

New Rochelle, New York, has become the first city in the country to have Verizon's Digital Kiosks, according to The Journal News. The kiosks will offer free…

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UAE bank introduces integrated digital onboarding enabled by Diebold Nixdorf

May 29, 2018

Emirates NBD, a Middle East bank, has partnered with Diebold Nixdorf to bring consumers in the United Arab Emirates the region's first integrated, digital…

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Self-order kiosks let loose at National Restaurant Show

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The number of self-order kiosks on display at the National Restaurant Show nearly tripled over last year's exhibits as hardware and software manufacturers rush…

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Self-order technology options expand, challenging foodservice operators still using legacy POS

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

New foodservice technologies — including self-order kiosks, mobile ordering and EMV-enabled payment systems — are being introduced at a rapid pace. Operators…

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Consumer demand for restaurant kiosks is on the rise

Guests of all ages, not just millennials, would visit a restaurant more often if self-serve kiosks were available, new research finds.

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Shelfx automated merchandiser accepts Venmo payment app

May 18, 2018

Shelfx, an automated merchandising and inventorying machine that uses weight-sensing shelves and RFID technology, now allows customers to pay using the Venmo…

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5 for 5: Top reasons to attend the ICX Summit

by Christopher Hall — w, t

There are a multitude of reasons to attend the upcoming ICX Summit being held in Dallas in June. Here are five top reasons not to miss the annual event.

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Eldorado Resorts selects Micro Gaming promotional kiosk solution

May 17, 2018

Eldorado Resorts Inc. has selected Micro Gaming Technologies to provide a promotional kiosk solution for all of its locations, according to a press release.

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Restaurants give high marks to self-pour beer systems

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Restaurants that have deployed self-pour technologies have found the systems reliable and easy to use. The technology, which charges by the ounce, allows…

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