NEXTEP Systems teams with LevelUp on POS integration

July 13, 2017

NEXTEP Systems, a provider of self-order POS solutions, has partnered with LevelUp, a U.S. mobile payment platform, to make the ordering experience faster and…

Memphis, Tennessee utility suspends bill payments at kiosks due to billing glitch

July 11, 2017

The Memphis Light, Gas & Water Division in Memphis, Tennessee suspended payments at 187 self-service kiosks Monday after a rumor and a glitch sent…

How new technologies will redefine the automated retailing experience, part 1

Interest in creating enhanced user interactivity at the point of purchase coupled with the availability of new payment options, as well as interest in more…

As virtual and augmented reality unfold, kiosks play a role

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

VR and AR will find a place in retail environments faster than in the homeowner market. But for this to happen, retailers need to add value.

Fresh food vendor teams with USA Technologies to enable contactless payments

June 30, 2017

USA Technologies, a provider of cashless and mobile transactions in self-serve retail, is partnering with JuiceBot, a California based technology company…

Provision Interactive Technologies partners with Discount Drug Mart on 3D Savings Center kiosks

June 29, 2017

Provision Interactive Technologies Inc. has entered into a multi-year partnership agreement with Discount Drug Mart Inc. to install Provision's proprietary 3D…

Expanding digital signage capabilities drive growth for outdoor interactive kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Interactive kiosks are providing outdoor environments with new ways to promote their offerings as well as new revenue opportunities in the form of paid digital…

American Green introduces biometric verification for dispensing age-restricted products

June 26, 2017

American Green has introduced a vending system that enables the vending of controlled or age-restricted products using biometric verification, according to a…

Carvana reports revenue gain and bigger net loss for 2017 Q1

June 26, 2017

Carvana, a publicly-traded company that offers an economical way to buy used cars using a vending system and has raised millions from investors, reported…

Millennials weigh in on how they shop

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Attendees at the Interactive Customer Experience Summit in Dallas took advantage of a chance to find out first hand during a panel featuring seven millennial…

Amazon's Whole Foods Market acquisition points to a changing role for physical stores; millennials hold the key

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Amazon's acquisition of Whole Foods Market is yet another sign – the biggest to date – that retail is being redefined by multiple shopping channels.

The ‘store as a community gathering place’ emerges as a way to engage customers

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Interactive technology, besides empowering consumers, gives stores new reason to take new measures to make customers feel at home.

Interactive customer technology: How to achieve employee buy-in

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Achieving employee buy-in needs to be part of the project from the beginning when introducing customer interactive technology.

3 keys to interactive digital signage solutions

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

When determining whether to integrate interactive elements into your digital signage, you need to consider content, cost and potential pitfalls.

Data analytics hold the key to understanding and guiding the retail customer

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Interactive technology promises a wealth of insights on customer behavior, but retailers need to have a plan for deploying the technology and glean insights…

Customer experience is defined at new levels during ICX Summit 2017

by Lyle Bunn — Strategy Architect, BUNN Co.

When brands, retailers and digital experience providers met at the 2017 ICX Summit in Dallas the focus was on defining “what works” to maximize CX approaches.

Neiman Marcus embracing innovative tech from the front door to the dressing room

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

From the minute a shopper walks into the new Fort Worth, Dallas-based Neiman Marcus, digital technology is nearby. Here’s the scoop on how the retailer's iLab…

ICX panel: Internet of Things offers new capabilities, but new technology requires preparation and commitment to change

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Companies need to utilize new technology to remain competitive, but they must be aware of all the changes that a new technology will bring to their operation…

'Interesting times' highlight ICX Summit 2017

by Christopher Hall — w, t

Brands really can't treat any of their customers like they’re all alike anymore, not just the millennials, especially now that the technology is available to…

Interactive Customer Experience: the start of a daunting, yet exciting journey

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The ICX Summit gave retailers and interactive technology players a chance to learn why companies have to share information both internally and externally to…