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Customer Experience News & Media

Coinstar installs coin-counting kiosks at check-cashing stores

July 25, 2018

Coinstar has begun installation of its self-service coin-counting kiosks at select Payomatic stores in New York, according to a press release.

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South Korea airport kiosks upgrade fingerprint scanning

July 24, 2018

Smart Core, a South Korea-based provider of image processing and immigration solutions to the civil and public sectors, recently upgraded its biometric airport…

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Partteam & OEMKiosks installs interactive billboards at Lisbon music festival attended by 165,000

July 24, 2018

Partteam & OEMKiosks provided customized digital billboards with interactive software for the Nos Alive festival, July 12–14, at the Passeio Marítimo de…

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No kiosk is an island … why restaurants need a digital self-service strategy

Rather than seeing a kiosk as a separate solution, a platform should bring the kiosk together with other channels so a single customer view can be presented…

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Self-serve pharmacy kiosks deployed in Arizona cities

July 20, 2018

MedCenter self-serve pharmacy kiosks have been deployed in Phoenix and Tucson, Arizona, under a pilot program, according to a press release. Six of the kiosks…

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Briggo installs self-serve coffee kiosk with app-based ordering at Austin airport

July 19, 2018

Briggo, a provider of a self-serve coffee kiosk and a coffee ordering app, has installed a kiosk near gate 8 at the Austin airport, according to Austin360. The…

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Grasshopper Kiosks announces software suite for cannabis dispensaries

July 19, 2018

Grasshopper Kiosks, a provider of smart vending machines for cannabis dispensaries, has announced a comprehensive new kiosk software suite. The software…

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New to self-service? How to make the transition easy

by Margo Bowie — Marketing Manager, Advanced Kiosks

While kiosks provide important benefits to a variety of use cases, making that first time investment can be difficult for many decision makers. Experience has…

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How LinkNYC kiosks improve the quality of life in the Big Apple

by Bradley Cooper — Editor, Connect Media

Link shared its feedback on how its digital signage kiosks aren't just providing services, they are also boosting quality of life for residents.

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Standard Cognition raises $11.2M to develop autonomous checkout, hires 2 executives

July 18, 2018

Standard Cognition, developer of an autonomous checkout system for retailers, has raised an additional $5.5 million in seed funding from CRV, bringing the…

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Ron Bowers reflects on the high points of kiosk industry history and its future opportunities as he passes the baton

Retiring after nearly 35 years in the self-service industry, Ron Bowers shares his ideas about the kiosk industry's top accomplishments and its greatest…

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Museum of Natural and Cultural History rolls out kiosk with IntuiLab software

July 16, 2018

The Museum for Natural and Cultural History at the University of Oregon has deployed an interactive touchscreen kiosk to show off historical Mesoamerican maps.

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Restaurant self-order revolution shifts into high gear: Are you prepared?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The pioneer stage has ended for restaurant self-serve kiosks, and adoption has shifted into high gear. The time has come for all serious players in the…

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Amazon India to offer VR kiosks to promote Prime Day merchandise

July 11, 2018

Amazon India will offer virtual reality kiosks in 10 locations to promote Prime Day next week, according to Venture Beat.

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Canada's Yukon territory gets its first free Wi-Fi access kiosk

July 10, 2018

The first free Wi-Fi access kiosk in the Yukon in northern Canada has been installed at the corner of Main Street and Second Avenue in Whitehorse. The kiosk…

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Taco Bell to install self-order kiosks in all stores in 2019 under its All Access initiative

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Rafik Hanna, senior director of Taco Bell’s All Access, shared insight on how the QSR is transforming to drive a best-in-class customer experience and why…

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RFID technology provider introduces self-service top-up stations

July 9, 2018

The self-serve top-up station is designed for events. Photo courtesy of Token Token, an RFID technology provider for events, has introduced…

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The Present-Day Kiosk and Its Benefit to Today's Consumer

Kiosks are an effective tool in branding efforts targeting the modern connected consumer. Offering customers everything from convenience to personalization…

Presented by Frank Mayer and Associates, Inc.

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American Legion kiosk carries veterans' stories

July 5, 2018

Visitors to the American Legion Hall in Sergeant Bluff, Iowa, can now read about military veterans' stories going back 100 years on a touchscreen kiosk…

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Colorado state parks introduce payment kiosks

July 3, 2018

Payment kiosks are being installed in Colorado state parks, according to the Journal-Advocate. The kiosks, which take credit cards and print receipts, augment…

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