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Customer Experience News & Media

Mayo Clinic to install check-in kiosks

April 30, 2018

The Mayo Clinic will install appointment check-in kiosks at its Rochester, Minnesota, campus in early May, according to the Post Bulletin.

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ICX Summit fever is really heating up; Don’t be left behind!

by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC

The IXC Summit June 12-14 in Dallas at the Omni Hotels & Resorts will cover the landscape from kiosks to digital signage to mobile and beyond to give attendees…

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Custom-built self-order kiosks help brand Denver fast food restaurant

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

In planning their first fast food restaurant, the partners recognized that self-order kiosks would make the ordering process more efficient and allow the…

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Show Off Sudbury’s Attractions

PROVISIO’s SiteKiosk helps a Canadian city tout its offerings to tourists.

Presented by PROVISIO LLC

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Tascent enables biometric authentication for kiosks

April 25, 2018

Tascent, a biometrics provider, has expanded its face and iris recognition system to enable biometric authentication in self-service devices, according to a…

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Antuar teams with Source Technologies on self-serve financial kiosks

April 25, 2018

Antuar, a provider of software for bank and credit union retail branches, has teamed with Source Technologies, a provider of integrated solutions for managing…

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Intel's Christie Rice talks customer experience, digital innovations

by Christopher Hall — director, ICX Association

The ICX Association sat down with Intel’s Christie Rice, global interactive kiosk and digital signage segment director for the Intel's IoT Group, to find out…

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Haptic technology: how it will unlock the potential of touch in self-serve kiosks

Haptic technology is poised to give consumers a new, more intuitive and more human way to engage with self-serve kiosk interfaces, and to connect with the…

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Seattle startup tests light-therapy kiosks to fight vitamin D deficiency

April 20, 2018

Solius, a Seattle startup, has begun testing for a light-therapy kiosk that provides bursts of light to stimulate vitamin D production, according to GeekWire.

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How to prepare restaurants for the digital revolution

by Bradley Cooper — Editor, Connect Media

Digital menu boards, kiosks, online ordering and loyalty programs are just a few technologies that are making their debut in restaurants. During a panel at the…

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Free Wi-Fi kiosks to bring 'smart city' media to Louisville, Kentucky

April 19, 2018

The Louisville Downtown Partnership has unveiled the first phase of CityPost digital kiosks in downtown Louisville, Kentucky, at 400 West Market Plaza, located…

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Diebold Nixdorf Interactive Retail Kiosk Solution Receives Red Dot Design Award

Diebold Nixdorf has been awarded the prestigious Red Dot Product Design Award for its new interactive retail kiosk solution, the K-two. I

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EMV adoption in the self-service industry: What's taking so long?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The future state of self-service is turning the kiosk into a stand-alone store, and secure payment is one of the services that needs to be offered for it to be…

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Carvana acquisition upgrades photo capabilities with 3D computer vision

April 17, 2018

Carvana, an e-commerce platform for buying used cars, has acquired fellow technology provider Car360, accelerating Carvana's 360-degree photo technology…

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How mobile pay, AI and biometrics are bringing new muscle to automatic merchandising

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The National Automatic Merchandising Association trade show floor featured POS equipment tailored to a consumer who is comfortable with mobile payment, and…

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Coinstar teams with doxo on bill payment solution

April 13, 2018

Coinstar, a provider of self-service coin counting, and doxo, a web and mobile bill payment solution, have partnered to provide a cash bill pay service to…

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Personalization and physical-digital integration dominate retail innovation

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Recognizing the need for both physical stores and e-commerce, retailers seek solutions — including self-serve kiosks — to deliver more interactive customer…

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Move over Amazon Go, China’s BingoBox is on the move

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

BingoBox, an unmanned c-store, already has 300 locations in China, and plans to expand internationally. The project has received significant venture funding.

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Philadelphia restaurant installs self-serve kiosks with facial recognition

April 6, 2018

Fuel, a Philadelphia restaurant, is launching self-serve kiosks with facial recognition to expedite orders at three University City and Center City locations…

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LinkNYC kiosks to provide bus schedule information

April 5, 2018

The New York City Department of Information Technology and Telecommunications will launch a bus arrival-time pilot program across 29 LinkNYC kiosks in Brooklyn…

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