Miami installs kiosks to allow residents to grade city employees

July 2, 2018

The city of Miami has installed kiosks at City Hall and the Miami Riverside Center that allow visitors to give feedback on city employees, according to the…

Warner Bros. inks same-day DVD, Blu-ray Disc release agreement with Redbox

June 28, 2018

All new Warner Bros. DVD and Blu-ray Disc titles will now be available at Redbox kiosks the same day as their retail sell-through dates. The agreement also…

Canadian airport introduces inspection kiosks, declaration mobile app

June 28, 2018

Travelers at the Winnipeg Richardson International Airport can now scan their travel documents at a primary inspection kiosk, according to an announcement from…

Human image sensing technology makes big strides; Omron steps forward

by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC

One of the most powerful biometric identification tools have come across at trade shows recently is the HVC-P2 from Omron Electronic Components LLC, an…

Key Takeaways from a recent QSR’s Corporate Worldwide Convention

Our retail team just returned from a leading QSR’s Worldwide Convention, an invite-only event where we had the opportunity to demo our kiosks for more than…

The Three Ways Kiosks Will Change QSRs as We Know It

Here are the three ways that the kiosk will change quick service restaurants as we know it.

ADUSA Inc. teams with LevelUp to enable mobile payment at kiosks

June 27, 2018

ADUSA Inc., a provider of self-service kiosk software, has announced its partnership and integration with LevelUp, a mobile loyalty, payment and ordering…

Does your business need a self-service solution?

by Chris Gilder — Founder/CEO, Meridian

Self-service kiosks are rapidly becoming the solution for many of these problems across a multitude of industries and use cases. Here are some questions to…

Utility bill payment kiosks save citizens time in California town

June 26, 2018

Bill payment kiosks installed in Lodi, California, have processed more than 1,500 transactions since being installed in May and are reducing utility customer…

Valuable lessons learned in retail kiosk deployments

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Kiosks and digital signage improve the customer experience, which can translate into improved sales for retailers, but the journey typically has obstacles to…

Apek redefines room management with Skedway platform

June 22, 2018

Apek, a provider of kiosks and digital signage, recently introduced a Skedway platform for room management that fully integrates with Microsoft Office 365 and…

Self-service food & beverage kiosks changing casual dining

Standalone self-service food kiosks are changing the restaurant industry, improving operations and impacting customers’ purchasing habits.

Shake Shack scraps plans for cashless stores, will still introduce self-serve kiosks

June 21, 2018

Shake Shack has decided not to go cashless after testing the idea in a store that had order-and-pay kiosks and no cashiers. However, the fast casual chain…

BrightSign LLC media players integrate with Revel Digital media distribution platform

June 19, 2018

BrightSign LLC has announced that its LS, XD and XT media players are now fully compatible with the Revel Digital media distribution platform. Revel's…

Discovery Zone wows ICX Summit attendees with promising customer engagement technology

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The ICX Discovery Zone featured a range of technologies such as a motion-based touchscreen, a projection screen, a holographic touchscreen, voice interaction…

Meridian introduces automotive kiosks

June 15, 2018

Meridian has expanded its self-service solutions to include a lineup of automotive specific kiosks, according to a press release.

Digital trailblazer Panera Bread grabs ICX Influencer of the Year award

by Christopher Hall — director, ICX Association

The Interactive Customer Experience Association last night honored excellence in interactive customer experience at this year's Elevate Awards dinner party to…

AI can improve customer engagement if brand is open to change

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Artificial intelligence can allow retailers to improve the customer experience and gain valuable insights, but it is necessary to identify the core…

What role will voice recognition play in business enterprise?

While consumer voice devices continue to expand at a healthy clip, an Infocomm panel agreed that reliable voice authentication remains a challenge for business…

AudioEye digital accessibility platform aligns with web requirements

June 11, 2018

AudioEye Inc., a technology company serving businesses committed to providing equal access to their digital content, has announced that its digital…