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Customer Experience News & Media

Worldline delivers Tiffany & Co. vending machine in the UK

September 26, 2018

Photo courtesy of Worldline Worldline, a provider of payment and transaction services, has delivered the first U.K. unattended Valina payment…

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California to expand automated prescription kiosks following test

September 25, 2018

California Governor Jerry Brown recently signed a bill to expand the use of automated patient delivery systems in California, which will allow ScriptCenter…

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Palmer Digital Group introduces retail checkout self-service kiosk

September 24, 2018

Image courtesy of Palmer Digital Group Palmer Digital Group, a newly-formed division of Industrial Enclosure Corp., a display and electrical enclosure…

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New Delhi installs self-serve kiosk for filing theft reports

September 24, 2018

The municipal council in India's capital city, New Delhi, has introduced a police kiosk where citizens may file theft complaints without the help of personnel…

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ID Tech debuts small EMV contactless reader

September 21, 2018

ID Tech, a payment solutions provider, is debuting Kiosk IV, which the company believes to be the smallest EMV contactless reader available to the…

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DVI Solutions takes Videotel Digital international with Southeast Asia clientele

September 20, 2018

Videotel Digital, an established player in the American digital media market, has partnered with DVI Solutions in Southeast Asia to promote the VP71 XD Digital…

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Zytronic and Cryptera partner on PIN entry through large-format touchscreens

September 20, 2018

Zytronic, a provider of projected capacitive technology touch sensors, announced that a new version of its customized touchscreen is available to support…

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Why customers (and operators) prefer micro markets to vending machines

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Customers simply prefer to examine products up close rather than being separated by the glass barrier of a vending machine. They also like the improved variety…

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How Digital Kiosks Are Changing the Small Town Experience

Picture this: your company has an out of town meeting, your child has a sports tournament, or your family plans a weekend getaway. As a result, you find…

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Will digital technology solve McDonald's woes?

by Bradley Cooper — Editor, Connect Media

McDonald's recently did a massive $6B digital signage, kiosk makeover. But will this be enough to solve its woes?

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Top Tips to Help Users Love Self Service

Feedback shows us, there are a few things that can be done to ease people through this transition and make that initial interaction easy and quick.

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Walmart tests new online order pickup kiosk for groceries

September 13, 2018

Walmart is testing the second version of a pickup kiosk for online grocery orders at a super center in Sherman, Texas, according to Business Insider. Customers…

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Micro markets versus vending banks by the numbers —  an operator's perspective

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While the micro market saves nearly $14,000 in upfront investment over a traditional vending bank, it will deliver an average $1,000 in monthly sales for a…

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HMSHost introduces self-order kiosks

September 12, 2018

HMSHost has begun introducing self-order kiosks in quick service restaurants in airports and highway travel plazas across North America, according to a press…

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Denver airport to install 40 check-in kiosks, 176 self bag-drop units

September 11, 2018

Visitors to the Denver International Airport will enjoy the convenience of check-in kiosks and self bag-drop systems at the Jeppesen Terminal as part of a $65…

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Privacy concerns nix plan for free Wi-Fi kiosks in Seattle

September 10, 2018

The city of Seattle has terminated its discussion with Intersection to provide free Wi-Fi kiosks and digital makeovers of bus stops due to privacy concerns…

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Package Concierge offers retailers tips for deploying BOPIS lockers for back-to-school season

September 6, 2018

Package Concierge, provider of an automated locker system for "buy online, pickup in-store" packages, has released tips for retailers to improve back-to-school…

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Farmer’s Fridge secures $30M in funding

September 6, 2018

Farmer's Fridge, a rapidly growing network of automated smart fridges stocked with fresh, chef-curated meals and snacks, has closed on $30 million in a round…

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Will blockchain technology benefit kiosks?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Major financial institutions and technology companies have invested heavily in blockchain projects, indicating that the new technology has the potential to…

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AR startup Avegant raises $12 million in funding round

September 5, 2018

Avegant, an augmented reality provider, has raised $12 million in a funding round from investors Walden SKT Venture Fund, China Walden Venture Investments III…

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