Walmart tests new online order pickup kiosk for groceries

Walmart is testing the second version of a pickup kiosk for online grocery orders at a super center in Sherman, Texas, according to Business Insider. Customers can pick up their orders from an 11-foot by 127-foot kiosk attached to the store. Once orders are placed, Walmart employees pack the orders and place them in the kiosk, which has refrigerators and freezers. The customer can then scan a barcode they receive via email to retrieve their orders from the kiosk. 

Customers must spend a minimum $30 to use the service. There is no service fee.

The new kiosk can serve five customers simultaneously. The first version, tested in Oklahoma last year, only served two customers simultaneously.


Topics: Customer Experience, Retail, Vending Kiosks


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