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Customer Experience News & Media

Tablets as a Point-of-Sale System

The capabilities and portability of tablets are helping to drive a change in the way operators manage their businesses.

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Novomatic sports betting kiosk debuts in Atlantic City

December 18, 2018

The Novomatic F-V830 full-service sports betting kiosk recently made its debut in North America, following the opening of DraftKings Sportsbook at the Resorts…

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Restaurant self-serve kiosks: Is the tipping point almost here?

by Michael Kasavana — Educator, K Team

Self-ordering kiosks are now more popular in quick service and fast casual restaurants than at any time in the past. A foodservice technology expert reviews…

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Pittsburgh hospital teams with Giant Eagle on video conference health care kiosks

December 17, 2018

The University of Pittsburgh Medical Center has partnered with the Giant Eagle supermarket company to providing video conferencing kiosks in supermarket…

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Civiq Smartscapes to install smart kiosks at Boston convention center

December 14, 2018

Civiq Smartscapes, a kiosk solutions provider, will provide smart kiosks for the Massachusetts Convention Center Authority's Boston Convention and Exhibition…

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Burger Fi finds facial recognition kiosks can complete orders in 10 seconds

December 14, 2018

Burger Fi, a QSR that has installed touchscreen ordering kiosks with facial recognition capabilities at 22 of its 108 locations, has found that facial…

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Mall of America launches shopping hologram concierge for holiday season

December 13, 2018

Vntana, a mixed reality company, has teamed with Mall of America to launch its first-ever shopping hologram concierge to bring consumers a personalized…

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Speedetab certifies Epson receipt printer for mobile order and payment platform

December 13, 2018

Speedetab, a provider of mobile ordering, mobile payment and analytic solutions for the restaurant industry, has certified the Epson TM-m30 POS receipt printer…

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How kiosks can help retailers simplify the busy holiday season

by Chris Gilder — Founder/CEO, Meridian

Despite increases in online purchases, consumers are still turning to brick and mortar stores to meet their holiday shopping needs — especially those who find…

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AWS hosted virtual caregiver to launch clinical trials

December 10, 2018

Virtual caregiving is set to enter both healthcare facilities and patient home settings. In January 2019, G60 Trauma, a specialized trauma care program, will…

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Amazon cashierless store may take flight in airports

December 10, 2018

The Amazon Go cashierless store concept may be moving into airports as the powerhouse omnichannel retailer is reportedly evaluating airport location options.

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Ohio State University offers bacon vending machine

December 7, 2018

Students, teachers, employees and visitors at The Ohio State University College of Food, Agricultural, and Environmental Sciences who love bacon can satisfy…

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Destini partners with Vengo to deliver product sampling through vending machines

December 6, 2018

Destini, a product locator and store level intelligence platform for consumer packaged goods brands across the U.S. and Canada, has teamed with Vengo Inc.…

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NEC Display Solutions introduces 2 projector replacement models with LCD technology

December 6, 2018

NEC Display Solutions of America Inc., a provider of commercial LCD projectors and displays, has announced the launch of two projector replacement models, the…

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How Retail Kiosks Can Help Retailers Simplify The Busy Holiday Season

Beginning in the wee hours of the morning on November 23, millions of shoppers hit the stores to kick off the 2018 holiday shopping season—spending an…

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CPR training kiosk comes to Georgia World Congress Center

December 4, 2018

Visitors and employees at the Georgia World Congress Center in Atlanta will be able to learn lifesaving CPR thanks to an interactive "hands-only CPR" kiosk…

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Tribute Kiosk introduces AI user detection for photobooths

December 4, 2018

Tribute Kiosk Inc., a provider of photobooth technologies and unattended touchscreen point-of-presence solutions, has introduced a new line of photobooths that…

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McDonald's bacteria-covered kiosks give rise to safety concerns

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Bacteria found on McDonald's U.K. touchscreens have raised concerns about kiosk sanitation, presenting what many consider to be the first public health issue…

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McDonald's kiosk touchscreens found with fecal bacteria

November 29, 2018

Stories are spreading like viruses across the news media concerning the findings of a kind of real-world experiment on McDonald's kiosk screens in a handful of…

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Emerico unveils R35 self-service robot for banking environments

November 29, 2018

Emerico, a U.S.-based provider of banking and retail technology, has unveiled its R35 self-service robot. The R35 is the latest addition to a line of Emerico…

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