JD.com opens 24-hour robotic coffee shop in Beijing

August 19, 2026

JD.com's 7Fresh Coffee has opened what it describes as the world's first 24-hour intelligent unmanned coffee shop, bringing robotic drink preparation to…

California zoo adds Gateway food-ordering kiosks

August 11, 2026

The Living Desert Zoo and Gardens in Palm Desert, California, has expanded its use of Gateway Ticketing Systems' Galaxy platform to manage food and beverage…

Evolvending partners with Amish Pretzel Co. for airport kiosk rollout

by Richard Slawsky — Editor, Connect Media

Evolvending has partnered with The Amish Pretzel Co. to offer freshly warmed pretzel products through automated dining kiosks at U.S. airports.

Evolvending lands at another airport

July 31, 2026

Evolvending has launched its automated food kiosks at Dayton International Airport in partnership with Tailwind Hospitality, according to a LinkedIn post.

Popeyes kiosk tipping test sparks customer backlash

July 30, 2026

Popeyes is testing tip prompts on self-order kiosks at about 12 food court locations, including one at Great Lakes Crossing Mall in Auburn Hills, Michigan…

McDonald's kiosk update closes rewards loophole

July 20, 2026

McDonald's customers claim the company has closed a loophole that allowed diners to redeem multiple app deals during a single restaurant visit by placing…

What 2 studies reveal about self-service success

by Richard Slawsky — Editor, Connect Media

Two academic studies suggest the most effective self-service deployments balance automation with accessibility and user-centered design. Although the research…

How to build kiosks for high-traffic environments

by Edward Roberto — Account Executive/Kiosk Whisperer, Frank Mayer and Associates

High-traffic sites require kiosks that can handle the added usage, which means success depends on choices made long before the first customer uses them.

Presented by Frank Mayer and Associates, Inc.

Tord Olav Dønnum on the future of autonomous foodservice

by Richard Slawsky — Editor, Connect Media

Tord Olav Dønnum discusses how robotics, automation and artificial intelligence are reshaping foodservice operations and how autonomous kitchens can help…

Peerless-AV® is excited to present a range of innovative solutions

As the AV industry is preparing to unveil cutting-edge products at InfoComm 2026 in Las Vegas, Peerless-AV® is excited to present a range of innovative…

DNA Payments, OnePlusTwo team up on all-in-one self-service tech

May 7, 2026

U.K.-based independent payments provider DNA Payments and OnePlusTwo, a provider of advanced point-of-sale, self-service and kitchen display screen…

Evolvending, ART eye additional airport expansions

April 15, 2026

Evolvending and partner Automated Retail Technologies plan to expand their automated dining solution across three more U.S. airports in the next quarter…

What makes the Automated Retail & Kiosk Innovation Show a must-attend event?

by Richard Slawsky — Editor, Connect Media

The Automated Retail & Kiosk Innovation Show takes place December 14-16 in Miami Beach this year. Here are the many reasons to attend.

Korean regulators halt forced kiosk purchases

March 10, 2026

South Korea's Fair Trade Commission has issued a corrective order to Hotseasoner, the operator of the Dongdaemun Yupdduck restaurant chain, for requiring…

10 years in the fast lane: POLYTOUCH® PASSPORT 32

The POLYTOUCH® PASSPORT 32 celebrates its 10th anniversary in 2026. Christian Hartmeier (content creator for AKHET®, faytech®, POLYTOUCH®) interviews Jan…

Presented by Pyramid Computer GmbH

White Castle adds automated kiosk at Southwest Florida International Airport

February 12, 2026

White Castle has installed an automated kiosk at Southwest Florida International Airport. Travelers passing through the Fort Meyers area can enjoy freshly…

Coca-Cola discontinues frozen juice can product category

February 6, 2026

No more frozen juice for you or anyone else.

Massis Kabob uses Plustek eScan SharePoint scanners to improve business process efficiency

Massis Kabob needed a method to send documents from their 6 locations to the main office more efficiently than fax, and more cost effectively than courier…

Presented by Plustek

Gong cha deploys Super Wu beverage automation system, kiosks to streamline operations

February 1, 2026

Gong cha, the global bubble tea powerhouse with nearly 2,200 locations, announced the launch of its "Gong cha 2.0" initiative, a comprehensive brand overhaul…

South Korean restaurants, bars use payment kiosks

January 20, 2026

More than 80,000 restaurants and bars used unmanned payment kiosks in South Korea, according to the 2024 Service Industry Survey Results, MSN reported.