Restaurants News & Media

Airport customer reports upcharge at kiosk to remove egg

October 2, 2026

A customer at Newark Liberty International Airport in New Jersey reported a $1.70 charge for removing an egg from a steak, egg and cheese sandwich when…

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CVG adds White Castle, other hot food vending options

October 1, 2026

Cincinnati/Northern Kentucky International Airport has introduced hot food vending machines, including a White Castle machine, according to a WLWT News report.

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How restaurants use kiosks without losing the human touch

by Richard Slawsky — Editor, Connect Media

A recent Wall Street Journal article raised questions over whether restaurant chains were retreating from kiosks. The reality is a bit more complicated.

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Evolvending, Canteen win automated foodservice contract at MSP Airport

September 25, 2026

Evolvending and prime contractor Canteen have been selected to operate the Non-Traditional Food & Beverage Batch at Minneapolis-St. Paul International…

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Canopy survey finds kiosk reliability remains a challenge for QSRs

September 24, 2026

Technology increasingly influences where consumers choose to eat, but self-order kiosks remain a source of frustration for many quick-service restaurant…

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Tres Picosos brings hot Mexican food kiosk to Minneapolis-St. Paul airport

September 23, 2026

Denver-based Tres Picosos has partnered with Evolvending to offer food from its Tres Locos brand at Minneapolis-St. Paul International Airport, according to a…

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Texas barbecue restaurants turn to kiosks as beef, labor costs rise

September 22, 2026

Texas barbecue operators are increasingly using self-service kiosks as they contend with higher food and labor costs, according to a Hoodline report. H-E-B's…

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Self-service kiosk market projected to reach $45B by 2030

September 21, 2026

The global self-service kiosk market is expected to grow from $28.27 billion in 2025 to $31.14 billion in 2026, according to a report by The Business Research…

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Grand Valley State students report longer waits after restaurant kiosk rollout

September 16, 2026

New self-service ordering kiosks at Grand Valley State University in Michigan are drawing complaints from students and visitors who say the technology has…

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Pilot deploys 156 self-order kiosks at Wendy’s locations

September 8, 2026

Pilot Co. has installed 156 self-order kiosks at 78 Wendy's restaurants in its North American travel centers as part of a broader modernization of its…

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Mercer University adds self-service ordering kiosk to Atlanta campus dining

September 3, 2026

Mercer University students on the Atlanta campus can now order meals through a self-service kiosk or mobile app as part of a major overhaul of the school's…

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California Pizza Kitchen pizza vending machine lands at Dayton airport

September 2, 2026

A California Pizza Kitchen automated retail machine is already operating at Dayton International Airport, giving Ohio travelers access to freshly prepared…

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T-ROC to deploy up to 1K California Pizza Kitchen automated retail machines

August 21, 2026

T-ROC Global will deploy and operate as many as 1,000 California Pizza Kitchen automated retail machines nationwide over the next three years under a new…

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JD.com opens 24-hour robotic coffee shop in Beijing

August 19, 2026

JD.com's 7Fresh Coffee has opened what it describes as the world's first 24-hour intelligent unmanned coffee shop, bringing robotic drink preparation to…

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California zoo adds Gateway food-ordering kiosks

August 11, 2026

The Living Desert Zoo and Gardens in Palm Desert, California, has expanded its use of Gateway Ticketing Systems' Galaxy platform to manage food and beverage…

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Evolvending partners with Amish Pretzel Co. for airport kiosk rollout

by Richard Slawsky — Editor, Connect Media

Evolvending has partnered with The Amish Pretzel Co. to offer freshly warmed pretzel products through automated dining kiosks at U.S. airports.

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Evolvending lands at another airport

July 31, 2026

Evolvending has launched its automated food kiosks at Dayton International Airport in partnership with Tailwind Hospitality, according to a LinkedIn post.

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Popeyes kiosk tipping test sparks customer backlash

July 30, 2026

Popeyes is testing tip prompts on self-order kiosks at about 12 food court locations, including one at Great Lakes Crossing Mall in Auburn Hills, Michigan…

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McDonald's kiosk update closes rewards loophole

July 20, 2026

McDonald's customers claim the company has closed a loophole that allowed diners to redeem multiple app deals during a single restaurant visit by placing…

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What 2 studies reveal about self-service success

by Richard Slawsky — Editor, Connect Media

Two academic studies suggest the most effective self-service deployments balance automation with accessibility and user-centered design. Although the research…

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