Self-service QSR kiosks enhance speed, customization, but lower friendliness scores

May 6, 2025

Self-service kiosks enhance speed and customization but result in lower perceived friendliness, according to a study, "Emerging Experiences 2025," conducted by…

Flynn Group deploys Ziosk tech at over 460 Applebee's locations

May 6, 2025

Ziosk, a hospitality SaaS platform, has partnered with Flynn Group, a restaurant franchise operator, to implement its technology in more than 460 Applebee's…

Elo launches next-generation Android interactive solutions with integrated AI

May 6, 2025

Elo, which provides interactive solutions, has released the I-Series 5 for Android, I-Series 5 Slate for Android and Backpack 5 products, according to a press…

Beyond the counter: How kiosks are revolutionizing the fast food experience

by Sandra Carpenter — Editor, Networld Media Group

Learn how self-service kiosk preference is pushing QSRs and fast casual to prioritize personalized, engaging digital experiences to boost loyalty and revenue.

Cerence AI, Code Factory introduce voice-powered interaction for self-service kiosks

May 5, 2025

Cerence AI, a provider of conversational AI for user experiences, has collaborated with Code Factory to launch VoiceTopping, a solution bringing voice…

Avalue debuts 15.6-inch Rockchip Kiosk for smart service applications

April 23, 2025

Avalue Technology Inc. has launched the ISS-15K5, a 15.6-inch Rockchip desktop self-service kiosk aimed at enhancing smart services across various industries.

Tokyo vending machine offers fresh salads with AI price adjustments

April 21, 2025

A vending machine in Tokyo, dubbed "Salad Stand," is offering fresh salads, juices and fruit granola, highlighting Japan's innovative approach to vending…

Self-service is evolving: Say hello to the Automated Retail and Kiosk Innovation Show!

by Sandra Carpenter — Editor, Networld Media Group

The Self-Service Innovation Summit is now the Automated Retail and Kiosk Innovation Show (ARKI), an event focused on the future of automated retail, December…

AI-powered coffee kiosk aims to redefine vending

April 17, 2025

CERĒS Robo Coffee Shop, a smart kiosk utilizing artificial intelligence to prepare specialty coffee beverages, has been introduced as a potential evolution of…

Harnessing the Combined Power of Mobile Apps and Kiosks for QSRs

While self-service programs offer countless advantages for quick service restaurants (QSR), it’s no secret they can be a costly investment up front. As a…

Ampersand introduces robotic coffee kiosk at DFW Airport

April 15, 2025

Fort Worth-based coffee brand Ampersand has launched an advanced robotic coffee kiosk, named Gizmo, at Dallas Fort Worth Airport's Terminal C, according to an…

Jamba launches 'Hello Sunshine' prototype to enhance customer experience, franchise growth

March 26, 2025

GoTo Foods brand Jamba has unveiled its "Hello Sunshine" prototype, featuring a redesigned store layout and enhanced customer experience, according to a press…

Fiserv acquires CCV to expand European payment solutions

March 20, 2025

Fiserv Inc. has acquired CCV, a payment solutions provider operating in the Netherlands, Belgium and Germany, according to a press release. The acquisition…

Artly AI debuts upgraded robotic hand for Barista Bot

March 18, 2025

Artly AI, an AI robotics company specializing in service industry automation, has showcased its robotic hand upgrade for its Barista Bot at the Nvidia GPU…

Mr. Pickle’s Sandwich Shop to implement Samsung kiosks, digital menus

March 6, 2025

Mr. Pickle's Sandwich Shop, a sandwich chain with over 60 locations, will implement Samsung kiosks and digital menu boards, powered by GRUBBRR, to enhance…

Samsung, GRUBBRR offer guaranteed ROI on self-ordering kiosks

March 4, 2025

Samsung and GRUBBRR have launched the "GRUBBRR Guarantee," offering a return on investment guarantee for businesses that adopt their self-ordering kiosk…

Next gen kiosks innovate across industry applications

by Sandra Carpenter — Editor, Networld Media Group

Kiosks are transforming with AI and diverse inputs, offering personalized experiences beyond touchscreens.

VikingCloud, Fiserv expand cybersecurity for small, medium businesses

February 26, 2025

VikingCloud and Fiserv, Inc. have come to a multi-year agreement to expand their partnership, focusing on providing cybersecurity solutions to small and…

Partner Tech launches Paula, an AI-powered self-service kiosk

February 19, 2025

Partner Tech USA Inc. unveiled Paula, a compact tabletop kiosk designed for self-checkout and self-ordering in retail and quick-service restaurant…

The cost of leaving self-service kiosks out of your strategy

by Katie Kochelek — Marketing Specialist, Frank Mayer and Associates, Inc.

Over the last decade, self-service kiosks have reshaped customer expectations and raised the bar for efficiency and convenience. Yet, brands that haven't…