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Customer Experience News

Miami installs kiosks to allow residents to grade city employees

July 2, 2018

The city of Miami has installed kiosks at City Hall and the Miami Riverside Center that allow visitors to give feedback on city employees, according to the…

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Warner Bros. inks same-day DVD, Blu-ray Disc release agreement with Redbox

June 28, 2018

All new Warner Bros. DVD and Blu-ray Disc titles will now be available at Redbox kiosks the same day as their retail sell-through dates. The agreement also…

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Canadian airport introduces inspection kiosks, declaration mobile app

June 28, 2018

Travelers at the Winnipeg Richardson International Airport can now scan their travel documents at a primary inspection kiosk, according to an announcement from…

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ADUSA Inc. teams with LevelUp to enable mobile payment at kiosks

June 27, 2018

ADUSA Inc., a provider of self-service kiosk software, has announced its partnership and integration with LevelUp, a mobile loyalty, payment and ordering…

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Utility bill payment kiosks save citizens time in California town

June 26, 2018

Bill payment kiosks installed in Lodi, California, have processed more than 1,500 transactions since being installed in May and are reducing utility customer…

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Apek redefines room management with Skedway platform

June 22, 2018

Apek, a provider of kiosks and digital signage, recently introduced a Skedway platform for room management that fully integrates with Microsoft Office 365 and…

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Shake Shack scraps plans for cashless stores, will still introduce self-serve kiosks

June 21, 2018

Shake Shack has decided not to go cashless after testing the idea in a store that had order-and-pay kiosks and no cashiers. However, the fast casual chain…

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BrightSign LLC media players integrate with Revel Digital media distribution platform

June 19, 2018

BrightSign LLC has announced that its LS, XD and XT media players are now fully compatible with the Revel Digital media distribution platform. Revel's…

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Meridian introduces automotive kiosks

June 15, 2018

Meridian has expanded its self-service solutions to include a lineup of automotive specific kiosks, according to a press release.

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AudioEye digital accessibility platform aligns with web requirements

June 11, 2018

AudioEye Inc., a technology company serving businesses committed to providing equal access to their digital content, has announced that its digital…

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Apple introduces 3rd release of augmented reality developer platform

June 7, 2018

Apple has introduced ARKit 2, the third release of its augmented reality platform. ARKit2 allows developers to integrate shared experiences, persistent AR…

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McDonald's kiosk faster and easier than a cashier, reporter says

June 6, 2018

Business Insider reporter Hollis Johnson recently used a McDonald's self-order kiosk in New York City's financial district and found that it was faster and…

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NJ Transit and Intersection deploy interactive digital signage kiosks

June 6, 2018

Intersection, a smart cities company, recently deployed its IxNTouch interactive information kiosks to rail and light rail station platforms in the NJ Transit.

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Fujifilm North America introduces photo printing kiosk

June 5, 2018

Fujifilm North America Corp. recently introduced the GetPix Dash photo kiosk, a platform for photo printing from mobile devices without the need for cables or…

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Apex Supply Chain Technologies introduces hot holding device for order pickup

June 1, 2018

Apex Supply Chain Technologies has introduced a heated order pick-up station with self-serve automation technology, according to a press release.

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Ziosk introduces Aurizon tablet

June 1, 2018

Ziosk, a provider of tabletop tablets for the restaurant industry, has introduced its new Aurizon tablet, offering operators with fewer than 20 locations a…

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Zytronic integrates multitouch sensors with smart city kiosks

May 31, 2018

Zytronic recently teamed up with SmartLink to provide custom multitouch sensors for a network of Gen3 SmartKiosks in five cities in the U.S. These kiosks offer…

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Verizon installs free Wi-Fi kiosks in New Rochelle, New York

May 29, 2018

New Rochelle, New York, has become the first city in the country to have Verizon's Digital Kiosks, according to The Journal News. The kiosks will offer free…

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UAE bank introduces integrated digital onboarding enabled by Diebold Nixdorf

May 29, 2018

Emirates NBD, a Middle East bank, has partnered with Diebold Nixdorf to bring consumers in the United Arab Emirates the region's first integrated, digital…

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Shelfx automated merchandiser accepts Venmo payment app

May 18, 2018

Shelfx, an automated merchandising and inventorying machine that uses weight-sensing shelves and RFID technology, now allows customers to pay using the Venmo…

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