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Customer Experience News

Walmart consumers pay attention to advertising on pharmacy health care kiosks

September 4, 2018

Visitors at Walmart stores who watched advertising at in-store health care kiosks watched for an average of four minutes, according to Pursuant Health, a…

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Technology partners simplify payment at 6K EV charging stations in Europe

September 4, 2018

Wirecard, a provider of digital financial technology, is teaming with Wirelane, a provider of charging infrastructure for electric vehicles, to roll out…

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University of Missouri – Kansas City installs smart kiosks

August 31, 2018

The University of Missouri — Kansas City has installed smart kiosks on its campus, making it the first U.S. campus to have the same kind of kiosks that can be…

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UK courier tests self-serve kiosks for sending parcels

August 31, 2018

Customers at three U.K. depots will be able to pay for parcel shipment at Parcelforce Worldwide self-serve kiosks during a trial that will run from today…

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Haptic technology expected to expand, driven by electronics devices

August 30, 2018

Rising demand for consumer electronics devices such as tablets, smartphones, virtual interface, media players and home appliances is a key factor driving…

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ShelfX seeks partners to test unattended pop-up stores

August 29, 2018

ShelfX, an automated merchandising and inventorying machine that uses weight-sensing shelves and RFID technology, is looking to test a new concept: a shipping…

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Atlanta Kroger offers self-serve vehicle tag renewal kiosk

August 27, 2018

An automated vehicle tag renewal kiosk operated by Intellectual Technology Inc. has been installed in a Kroger supermarket in the Buckhead section of Atlanta…

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ViaTouch automated retail solution to feature EyeLock iris recognition

August 27, 2018

EyeLock LLC, a provider of iris-based identity authentication solutions, has integrated its embedded iris recognition technology into VICKI, an automated…

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Lolly teams with Optomany to offer POS payments with self service

August 24, 2018

Lolly, a provider of point-of-sale and other payment technologies, has teamed with Optomany, pioneer of the PCI point-to-point encryption standard in the U.K.…

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McDonald’s kiosks draw positive customer reviews

August 23, 2018

McDonald’s employees displayed patience showing customers how to use the new self-serve kiosks when WPLV-TV in West Palm Beach, Florida visited one of the…

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Advanced Data Systems automation suite offers enhanced self-service features for health care

August 21, 2018

Advanced Data Systems Corp. has introduced new features that augment intake capabilities for its Medics automation suite for behavioral health and addiction…

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Sarasota, Florida, tests wayfinding kiosk

August 20, 2018

The city of Sarasota, Florida, is testing an interactive wayfinding kiosk outside Mattison's City Grille at the northwest corner of North Lemon Avenue and Main…

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Medical group deploys kiosks, patient engagement system in Virginia

August 16, 2018

Reston Radiology Consultants, a physicians group serving northern Virginia with hospital-based services at Reston Hospital Center and StoneSprings Hospital…

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State government group raps voting machine hacking event at DEFCON

August 13, 2018

The National Association of Secretaries of State has issued a statement criticizing the "Voting Machine Hacking Village" that took place through Sunday, Aug.

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EyeLock patent takes biometric authentication to the network layer

August 13, 2018

The United States Patent and Trademark Office has issued U.S. patent No. 100,009,178 B2, to EyeLock, a provider of iris-based identity authentication…

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Shake Shack moves ahead with self-order kiosks

August 10, 2018

Shake Shack is moving forward with testing of self-serve, cashless kiosks in combination with cashiers, and is exploring a mobile ordering app, according to…

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Self-serve kiosks bring more employees to McDonald’s Chicago flagship

August 9, 2018

McDonald's will be employing more people when it reopens its flagship store in Chicago today. The newly remodeled store offers self-serve kiosks, mobile…

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Healthcare platform acquires SecurePass hardware and software suite

August 9, 2018

Dynamic Health Strategies LLC, a healthcare platform for employers, health plans, patients and healthcare providers, has acquired Connect, a patient…

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Canadian airport installs check-in kiosks

August 7, 2018

A pair of check-in kiosks have been installed at the airport in Charlottetown, Prince Edward Island. The kiosks have been installed in the airport's departures…

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Levy Restaurants installs self-serve kiosks at Washington Nationals ballpark

August 6, 2018

Levy Restaurants subsidiary, E15, the concessionaire for the Washington Nationals, recently introduced four touchscreen kiosks at the club level at Nationals…

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