Features
The customer journey: How has it changed and what does the future hold?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Ruth Crowley, vice president of merchandise and brand strategy at the Hudson Group, will give the opening keynote at the Self-Service Innovation Summit Dec.
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Supply chain disruptions challenge self-serve kiosk production, delivery
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Equipment manufacturers have cited delays in shipping and increased materials and container costs on account of supply chain disruptions..
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Kiosk Marketplace seeks your input for annual industry census
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Kiosk Marketplace once again asks readers to provide their input for the annual Kiosk Marketplace Census Report.
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Self-Service Innovation Awards finalists announced
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The Self-Service Innovation Awards will be presented during a presentation on Wednesday, Dec. 15 at 4 p.m. at the Self-Service Innovation Summit.
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Pandemic, demographic change drive sports betting, e-sports
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Appealing to younger audiences, sports betting exchanges and e-sports are also driving the growth of cryptocurrency and other digital assets.
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Micro market/technology powerhouse set to boost convenience services
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Joe Hessling, founder and CEO of 365 Retail Markets, envisions a big future for the recent merger of his company with Avanti Markets and Lightspeed Automation.
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ICXA professional network welcomes 139 B2C executives
by Morgan Petty — Executive Director, ICX Association
Since August of 2021, the Interactive Customer Experience Association has officially added 139 executives from consumer-facing brands to its professional…
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Gaming industry demos rising P2P, digital payments
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Exhibits and educational sessions at the Venetian Expo confirmed that digital payments, which have expanded across nearly all industries worldwide, are even…
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Innovation jumpstarts gaming's recovery
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Equipment and software manufacturers used much of the pandemic downtime to develop more engaging interactive offerings as the gaming industry rapidly recovers.
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Pickup lockers eliminate wait at CD One Price Cleaners
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Customers drop off their laundry in an outdoor drop-off bin, then return and pick it up from a pickup locker.
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Micro markets, technology put Massachusetts operation in recovery mode
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Norwood, Massachusetts based Foley Foodservice has recovered to around 80% of its pre-COVID sales, doubling its business since the low-point of the pandemic.
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Dallas restaurateur embraces vending, delivery robots
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Espartaco Borga has deployed 'smart' vending machines and in-store food delivery robots to improve efficiencies for customers while making better use of labor.
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Minnesota legal aid deploys self-service kiosks to sustain services statewide
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The Minnesota Legal Services Coalition embarked on a $3.5 million project that deployed self-service kiosks to more than 250 locations in Minnesota.
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Robotic boba tea kiosk looks to get the jump on a bubbling hot product
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The Bobacino machine automates both food preparation and self-service, a pairing the company sees as a new direction for commercial foodservice.
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Micro markets lead convenience services rebound after pandemic-driven setback
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Micro markets, unattended stores that offer consumers open product shelving and automated cashless payment from a self-checkout kiosk, suffered the lowest loss…
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Looking for sanitation products for hard surfaces? Options abound
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Providers of self-service equipment oftentimes find themselves under greater scrutiny when it comes to sanitation than in the pre-pandemic era.
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4G and EMV upgrades complete?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Self-service equipment operators need to upgrade to 4G to continue offering contactless payments when the 2G and 3G networks are discontinued. They also need…
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Don’t miss ‘Phygital: Where Physical and Digital Intersect’
The Self-Service Innovation Summit, being held Dec. 14-16 in Hollywood, Florida, will explore 'Phygital: Where Physical and Digital Intersect,' in a panel talk…
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How 5 technologies are changing the self-service landscape
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A NAMA session explored five technologies that improve efficiency: artificial intelligence, robotics, cyber security, recognition validation and the European…
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Payment options expand: What solutions are right for your customers?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A panel at the National Automatic Merchandising Association show at the Ernest N. Morial Convention Center in New Orleans last week explored the opportunities…
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