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Features

Micro market/technology powerhouse set to boost convenience services

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Joe Hessling, founder and CEO of 365 Retail Markets, envisions a big future for the recent merger of his company with Avanti Markets and Lightspeed Automation.

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ICXA professional network welcomes 139 B2C executives

by Morgan Petty — Executive Director, ICX Association

Since August of 2021, the Interactive Customer Experience Association has officially added 139 executives from consumer-facing brands to its professional…

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Gaming industry demos rising P2P, digital payments

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Exhibits and educational sessions at the Venetian Expo confirmed that digital payments, which have expanded across nearly all industries worldwide, are even…

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Innovation jumpstarts gaming's recovery

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Equipment and software manufacturers used much of the pandemic downtime to develop more engaging interactive offerings as the gaming industry rapidly recovers.

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Pickup lockers eliminate wait at CD One Price Cleaners

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Customers drop off their laundry in an outdoor drop-off bin, then return and pick it up from a pickup locker.

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Micro markets, technology put Massachusetts operation in recovery mode

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Norwood, Massachusetts based Foley Foodservice has recovered to around 80% of its pre-COVID sales, doubling its business since the low-point of the pandemic.

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Dallas restaurateur embraces vending, delivery robots

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Espartaco Borga has deployed 'smart' vending machines and in-store food delivery robots to improve efficiencies for customers while making better use of labor.

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Minnesota legal aid deploys self-service kiosks to sustain services statewide

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Minnesota Legal Services Coalition embarked on a $3.5 million project that deployed self-service kiosks to more than 250 locations in Minnesota.

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Robotic boba tea kiosk looks to get the jump on a bubbling hot product

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Bobacino machine automates both food preparation and self-service, a pairing the company sees as a new direction for commercial foodservice.

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Micro markets lead convenience services rebound after pandemic-driven setback

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Micro markets, unattended stores that offer consumers open product shelving and automated cashless payment from a self-checkout kiosk, suffered the lowest loss…

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Looking for sanitation products for hard surfaces? Options abound

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Providers of self-service equipment oftentimes find themselves under greater scrutiny when it comes to sanitation than in the pre-pandemic era.

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4G and EMV upgrades complete?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-service equipment operators need to upgrade to 4G to continue offering contactless payments when the 2G and 3G networks are discontinued. They also need…

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Don’t miss ‘Phygital: Where Physical and Digital Intersect’

The Self-Service Innovation Summit, being held Dec. 14-16 in Hollywood, Florida, will explore 'Phygital: Where Physical and Digital Intersect,' in a panel talk…

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How 5 technologies are changing the self-service landscape

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A NAMA session explored five technologies that improve efficiency: artificial intelligence, robotics, cyber security, recognition validation and the European…

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Payment options expand: What solutions are right for your customers?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel at the National Automatic Merchandising Association show at the Ernest N. Morial Convention Center in New Orleans last week explored the opportunities…

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How a shifting retail landscape challenges convenience services

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel of industry veterans tackled this question head on during a session at the NAMA show Wednesday in New Orleans: 'The future of convenience services: Are…

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E-commerce fulfillment at the apartment: Self-service to the rescue

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Computerized package room solutions, aided by self-service kiosks, make package delivery and pickup easy for residents and multi-family property managers.

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Age verification taps blockchain to protect privacy for self-service customers

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Technology savvy employees at a gaming and hospitality technology hub are making age verified transactions from a newly installed vending machine.

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Harm reduction supply machine helps those in need in Cincinnati

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Caracole, an HIV/AIDS service organization in Cincinnati, applied for and received a grant to support a vending machine to dispense harm reduction supplies…

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Organic juice QSR joins self-order kiosk bandwagon

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Clean Juice installed its first kiosk to provide faster ordering, faster service and a way to address the labor shortage.

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