Testing new technology? Run, don’t walk

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Service businesses are relying on machine learning, unattended order stations and social media outreach, with additional solutions on the way.

Independent ATM operator growth options: Crypto and cannabis top the list

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Cryptocurrency ATMs and cannabis dispensaries offer significant growth opportunities for independent ATM operators as the two industries expand at a fast pace.

Nominations open for 2022 Self-Service Innovation Awards

The awards are an important part of the Self-Service Innovation Summit, which runs from Dec. 14-16 at The Diplomat Beach Resort in Hollywood, Florida.

Following COVID-19: How coronavirus pandemic is impacting kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Here's the latest news on how COVID-19, the coronavirus pandemic, is impacting the kiosk industry from event cancellations to payment trends.

How brands can embrace digital to offer entertaining experiences

by Kevin Damask — Editor, Digital Signage Today

Brands that entertain need to get creative in this fast-paced, digital-first world to engage customers. But, how can they get there? That was the focus of…

Sports betting turns to OOH promotion

by Kevin Damask — Editor, Digital Signage Today

Legalized sports betting has boomed across the United States in the past few years. While betting sites spend millions on television ads, experts believe the…

How can companies remove friction in customer experience?

by Kevin Damask — Editor, Digital Signage Today

For consumer-driven businesses, the pressure to make purchasing easy and quick has perhaps never been more intense. So, how do businesses cut out the friction?

Sports betting: A $150B opportunity?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While casinos have taken the lead introducing sports betting kiosks, major league sports facilities, retailers and third party gaming machine operators are…

Self service stays top of mind for HR managers in face of 'The Great Resignation'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As HR has taken on more importance, self-serve technology allows HR managers to focus on other tasks rather than assisting employees with routine tasks.

Digital signage innovation beats the Vegas heat

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Las Vegas Convention Center buzzed with innovation activity last week at a level not seen since 2018 as the North and West Halls filled with digital…

AI: What it can mean to your industry

by Kevin Damask — Editor, Digital Signage Today

While the use of artificial intelligence has grown in recent years, there is still a great deal of mystery surrounding it. Canteen, White Castle, Microsoft and…

Attendees, sponsors process learning, engagement at ICX Summit

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Summit, held at the Hilton Columbus at Easton, gave attendees a chance to see hands-on demonstrations on customer experience technology developed by the…

ICXA honors 2022 Elevate Award winners at annual Summit

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

ICXA honors 10 Elevate Award winners at the 2022 Interactive Customer Experience Summit in Columbus, Ohio.

ICX keynote: Lean on quality employees to innovate, grow

by Kevin Damask — Editor, Digital Signage Today

"Get your house in order." That was Andrew Laudato's opening message at the Interactive Customer Experience Summit Wednesday at the Hilton at Easton hotel in…

Feminine care vending startup taps DOOH to promote its wares

by Kevin Damask — Editor, Digital Signage Today

SOS, a vending machine company offering feminine products, noticed that Vistar Media was driving consumer experience focused media in the digital-out-of-home…

Convenience gaming on a roll!

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

States are legalizing video gaming thanks to a significant revenue opportunity. A veteran legal observer notes the growth has just begun.

Self-serve kiosks help rental storage facilities serve a more mobile workforce

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Rental storage facilities have long used self-serve kiosks for after hours customers, but automation is now playing a bigger role.

How to manage risks with new technology: Experts weigh in

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Investing in technology typically requires a certain amount of risk. By managing this risk, companies can achieve the benefits of new technology without…

What will retail’s future look like?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel of experts at the NAMA show sought to unpack changing consumer work habits and how traditional service industries can reposition themselves to meet…

ICX Association announces finalists for Elevate Awards

by Morgan Petty — Executive Director, ICX Association

The finalists for this year's Elevate Awards feature innovators in kiosks, customer experience, omnichannel experience and more.