Features
Why a veteran airport concessionaire sees a big future for automated retail
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Self-service retailing is expanding from office and travel products to numerous other product types, including CBD products that require age verification…
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Touchless makes big strides in self service
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
If there is any technology that made a big splash in the self-service industry, it's touchless. From gesture control to virtual keyboards, these individual…
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How to monetize DOOH advertising with self-service devices
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Marketing and media advertising leaders at Redbox, Coinstar and Five Star Food Service shared insight on how their enterprises are deploying a monetization…
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Talking With: Coinstar's Michael Jack on expansion into digital advertising
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Coinstar, a provider of coin-counting kiosks, has leveraged its technology to expand into digital advertising.
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COVID-19 jumpstarts touchless adoption in self service
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Companies and customers alike have demanded more touchless options on account of the coronavirus pandemic. Technology providers have stepped up to the plate in…
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How AI is already driving self-service
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Artificial intelligence is advancing the efficiency of self-service operations while also providing a more engaged customer experience.
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What's in store for secure payment card issuance?
by Pat Shea — Editor, NetworldMedia
The pandemic raised questions for financial institutions card issuance, identification and authentication. A panel at the Self Service Innovation Summit…
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Pandemic: Does long-term boom require short-term bust?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Self-service providers interviewed generally agree the pandemic has raised awareness of the need for new ways to boost customer interaction, but the immediate…
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A look beyond micro markets in unattended retail
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Panelists from a range of industry backgrounds brainstorm the future of unattended retail in light of the pandemic, technology and greater consumer demand for…
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Does biometric technology threaten consumer privacy?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
As biometiric technology has grown, consumer privacy laws make it critical for self-service devices to comply with these requirements. A panel during the…
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How self-service can enhance the personal touch
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Retailers are learning that self-service technology does more than improve efficiency; it can help support a humanized environment and give consumers the…
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How to drive ROI with omnichannel kiosk, signage strategy
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Panelists during a live event at the Self Service Innovation Summit addressed how to drive kiosk ROI with touchless solutions and an omnichannel strategy.
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Self-Service Innovation Virtual Summit honors inaugural Innovation Awards winners
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The winners of the first Self-Service Virtual Innovation Awards were announced yesterday during the Self-Service Innovation Virtual Summit.
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Self-service enters a new era; employees take on new importance
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Consumers want self-service, but they also want to speak to an employee when necessary, according to the keynote presentation during the Self-Service…
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Self-Service Innovation awards finalists announced
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The Self-Service Innovation Summit will honor the B2C Innovation of the Year, B2B Innovation of the Year and Best COVID-19 Solution.
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KFC Next Gen prototype steps-up digital, contactless experiences
With everything from cubbies and kiosks, to contactless everything, KFC unveils its Next Generation prototype restaurant.
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Cast your vote! Reader’s Choice Company and Person of the Year
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A judges panel reviewed the nominations for the Reader's Choice awards and narrowed them down to five company nominees and five person nominees. It is now up…
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Krispy Kreme expands into self-service to serve customers 24/7
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Krispy Kreme opened a pilot vending machine at its headquarters shop in Charlotte, North Carolina. If successful, future machines will be placed in locations…
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Kiosk Marketplace needs your input for annual industry census
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Kiosk Marketplace is once again inviting readers to provide input for its annual Kiosk Marketplace Census. Participants have a chance to win a $100 Amazon gift…
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Del Taco, Starbird, Coolgreens, Junzi Kitchen embracing mobile pay
by S.A. Whitehead — Food Editor, Net World Media Group
Mobile payment has been a lifesaver for so many restaurant brands over the last eight months, when keeping physical contact to a minimum has been the order of…
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