Features
How contactless technology, self-serve kiosks rejuvenate amusement space
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A panel of amusement industry experts describes the need for data on guest activity and the benefits of self-serve kiosks as the industry rebounds.
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Pandemic emboldens brands' omnichannel strategies
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A panel at the Self-Service Innovation Summit representing different retail sectors explain what omnichannel means to their business and what impact the…
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Touchless solutions gain acceptance, expected to expand
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Touchless solutions have gained acceptance during the pandemic, but more customer education is needed as the technology continues to evolve beyond hygiene…
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2022: Optimism rides high for self-serve kiosks
Self-service projects put on hold during the pandemic are back on track, and increased demands for self-checkout are expected to continue post pandemic.
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How McDonald’s helps low vision customers with self-serve kiosks
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Attendees at the Self-Service Innovation Summit last month got an inside look at this project during a "Lunch And Learn" session, titled, "Making Self-Service…
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DOOH: A major opportunity for unattended retail still waiting to happen
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A panel of experts gave an overview on the emerging digital-out-of-home advertising opportunity during the Self-Serve Innovation Summit.
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Today’s retail/hospitality challenge: Serving ‘digital natives’
A pair of experts from Zebra Technologies offer insight on how retail and hospitality decision makers can address the growing demand for omnichannel shopping.
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Self-service leaders talk solutions to pricing, supply chain crisis
by Kevin Damask — Editor, Digital Signage Today
Self-service businesses, dealing with the highest inflation rate to hit the U.S. in nearly 40 years and the ongoing supply chain crisis, are facing a perfect…
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Executives bullish amid challenges, share predictions at Self-Service Innovation Summit
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Executives at the Self-Service Innovation Summit cited numerous challenges and opportunities ahead but are confident the industry will meet customer needs.
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The 'Phygital' era: Where physical and digital intersect
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Phygital, the combination of digital products and services to deliver physical products or services, took center stage during a panel session at the…
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What will tomorrow’s self-service technology look like?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A panel of self-service industry veterans share insights on what new technologies are in store during the 2021 Self-Service Innovation Summit.
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Top 10 Kiosk Marketplace stories of 2021: Pandemic dominates reader interest
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The pandemic's impact on retail dominated the best read content in Kiosk Marketplace in 2021.
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Inspire Brands: Anatomy of a technology transformation
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Raghu Sagi of Inspire Brands shared the learnings the organization has uncovered over the last two years and the highlights of its companywide digital…
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Summit honors 2021 Self-Service Innovation Awards winners
Networld Media Group honors the 2021 Innovation of the Year (B2B), Innovation of the Year (B2C), Reader's Choice Innovator of the Year (Company), Reader's…
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Hudson's self-service technology overhaul; a look behind the scenes
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Ruth Crowley pulled no punches in describing the complex and oftentimes challenging processes her organization takes to leverage solutions such as cashierless…
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Self-order kiosks put Delaware eatery on the fast track
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Restaurateur Eddie Segovia attributes his sales doubling year-over-year almost exclusively to Snackpass self-order kiosks.
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Talking With Andrew Savala: Kiosk or mobile app, which is right for you?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Andrew Savala, chief operating officer at Bixly Inc., tackles the question: How to decide between investing in mobile order and pay versus kiosks.
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How AI, self-service applications are changing customer behavior
A trio of retail technology experts — Nathan Vank at IronYun, Michael Johnson at Advantech and Sarah Yang at Advantech — shared their insights on how retailers…
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Guest empowerment: How today’s technology makes it happen
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Raghu Sagi, chief information officer at Inspire Brands, will offer an overview of the technology platforms that drive the guest experience across more than…
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Inside the Reflect, Creative Realities merger
by Kevin Damask — Editor, Digital Signage Today
The merger of two heavy hitters in the digital signage industry made headlines and sparked a few questions, most notably, why now?
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