Summit honors 2021 Self-Service Innovation Awards winners

Networld Media Group honors the 2021 Innovation of the Year (B2B), Innovation of the Year (B2C), Reader's Choice Innovator of the Year (Company), Reader's…

Hudson's self-service technology overhaul; a look behind the scenes

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Ruth Crowley pulled no punches in describing the complex and oftentimes challenging processes her organization takes to leverage solutions such as cashierless…

Self-order kiosks put Delaware eatery on the fast track

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Restaurateur Eddie Segovia attributes his sales doubling year-over-year almost exclusively to Snackpass self-order kiosks.

Talking With Andrew Savala: Kiosk or mobile app, which is right for you?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Andrew Savala, chief operating officer at Bixly Inc., tackles the question: How to decide between investing in mobile order and pay versus kiosks.

How AI, self-service applications are changing customer behavior

A trio of retail technology experts — Nathan Vank at IronYun, Michael Johnson at Advantech and Sarah Yang at Advantech — shared their insights on how retailers…

Guest empowerment: How today’s technology makes it happen

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Raghu Sagi, chief information officer at Inspire Brands, will offer an overview of the technology platforms that drive the guest experience across more than…

Inside the Reflect, Creative Realities merger

by Kevin Damask — Editor, Digital Signage Today

The merger of two heavy hitters in the digital signage industry made headlines and sparked a few questions, most notably, why now?

The customer journey: How has it changed and what does the future hold?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Ruth Crowley, vice president of merchandise and brand strategy at the Hudson Group, will give the opening keynote at the Self-Service Innovation Summit Dec.

Supply chain disruptions challenge self-serve kiosk production, delivery

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Equipment manufacturers have cited delays in shipping and increased materials and container costs on account of supply chain disruptions..

Kiosk Marketplace seeks your input for annual industry census

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Kiosk Marketplace once again asks readers to provide their input for the annual Kiosk Marketplace Census Report.

Self-Service Innovation Awards finalists announced

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Self-Service Innovation Awards will be presented during a presentation on Wednesday, Dec. 15 at 4 p.m. at the Self-Service Innovation Summit.

Pandemic, demographic change drive sports betting, e-sports

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Appealing to younger audiences, sports betting exchanges and e-sports are also driving the growth of cryptocurrency and other digital assets.

Micro market/technology powerhouse set to boost convenience services

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Joe Hessling, founder and CEO of 365 Retail Markets, envisions a big future for the recent merger of his company with Avanti Markets and Lightspeed Automation.

ICXA professional network welcomes 139 B2C executives

by Morgan Petty — Executive Director, ICX Association

Since August of 2021, the Interactive Customer Experience Association has officially added 139 executives from consumer-facing brands to its professional…

Gaming industry demos rising P2P, digital payments

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Exhibits and educational sessions at the Venetian Expo confirmed that digital payments, which have expanded across nearly all industries worldwide, are even…

Innovation jumpstarts gaming's recovery

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Equipment and software manufacturers used much of the pandemic downtime to develop more engaging interactive offerings as the gaming industry rapidly recovers.

Pickup lockers eliminate wait at CD One Price Cleaners

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Customers drop off their laundry in an outdoor drop-off bin, then return and pick it up from a pickup locker.

Micro markets, technology put Massachusetts operation in recovery mode

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Norwood, Massachusetts based Foley Foodservice has recovered to around 80% of its pre-COVID sales, doubling its business since the low-point of the pandemic.

Dallas restaurateur embraces vending, delivery robots

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Espartaco Borga has deployed 'smart' vending machines and in-store food delivery robots to improve efficiencies for customers while making better use of labor.

Minnesota legal aid deploys self-service kiosks to sustain services statewide

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Minnesota Legal Services Coalition embarked on a $3.5 million project that deployed self-service kiosks to more than 250 locations in Minnesota.