Call for nominations for Self-Service Innovation Awards

The Self-Service Innovation Awards will honor the most innovative kiosk and vending solutions. Winners will be revealed at the Self-Service Innovation Summit…

Self-order kiosk complements Australia QSR’s ‘store of the future’

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Since installation, more than a third of Red Rooster's customer orders are placed at self-order kiosks, which have improved customer convenience and store…

Savory Restaurant Fund leader talks creating loyal customers, raving fans

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Alonso Castañeda, VP of brand development and strategy for the Savory Restaurant Fund, shared how the portfolio of brands is harnessing social listening and…

White Castle, Del Taco, Verizon offer insight on creating a virtual experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Technology and digital marketing leaders from Verizon, White Castle, Del Taco and First Orion shared strategy insight on developing a virtual customer…

ICX Association names award winners in interactive customer experience

by David Drain

The Interactive Customer Experience Association presented its annual Elevate Awards during the #ElevateICX Virtual Symposium last week. The awards recognize…

HMS Host, Rise Southern Biscuits share lessons learned from COVID

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel of retail experts shared what technologies became critical during COVID-10 and which of these solutions will be important to retail post-pandemic…

Under Armour, Behr Paint, Mall of America leaders share how pandemic is impacting CX strategies

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Four top retail leaders involved in digital, marketing and customer experience strategies shared how COVID-19 impacted their companies, and how they pivoted to…

Domino's digital retail innovation leader on embracing change

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Amber Gadsby, Domino's director of digital retail innovation, shared insight on how the pizza brand is continually driving innovation within the organization…

Digital’s expanding role for brick-and-mortar retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Retailers who can create a seamless user experience across both digital and in-store will have a marketing advantage in 2021 and beyond. John Moezzi, of Sharp…

Virtual reality’s ‘I-Phone Moment’ has arrived

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Consumer VR headset sales are "exploding" due to Oculus Quest 2, causing retail, entertainment and other venues to follow suit, consultant Bob Cooney noted in…

Hudson Group, Inspire Brands execs keynoting Self-Service Innovation Summit

Networld Media Group's first in-person Self-Service Innovation Summit, "The Future of Self Service," Dec. 14–16, at the Diplomat Beach Resort in Hollywood…

Will retail self checkout ever be seamless?

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Ariel Shemesh, CEO at KanduAI, offers his insight on where self checkout stands in retail today and where it'll be standing in the near future.

Amusement Expo back with a bang!

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Following a day of jam-packed educational sessions on Tuesday, attendees at the Amusement Expo International event hit the show floor Wednesday at the Las…

E-sports: Why it’s time to pay attention

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

E-sports continued to expand during the pandemic, creating opportunities for venues that want to cash in on this form of entertainment popular with millennials.

Cannabis and crypto: Twin opportunities for independent ATMs

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As more states legalize cannabis and cryptocurrency use expands, independent ATM operators are finding a wealth of growth opportunity.

Watershed year for cashless vending expected to continue

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

2020 marked a watershed year for cashless vending transactions as the number of digital payments per machine exceeded cash payments for the first time. The…

Public again: Redbox readies a new era in home entertainment

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Recognizing the need to adapt to changing consumer leisure habits, Redbox recently went public with the intention of expanding its role in home entertainment.

Bitcoin ATMs surge despite Elon Musk

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Although bitcoin has taken a hit recently due in part to recent comments from Tesla CEO Elon Musk, the cryptocurrency still shows no sign of disappearing. In…

Kiosks versus digital signage: What's the difference?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Kiosks and digital signage used to be two clearly distinct pieces of technology, but that distinction has blurred in recent years. Many companies may ask…

Pandemic recovery recharges Rochester operation's technology focus

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Martk Houseknecht is confident Crickler Vending will reclaim its position as a technology leader in convenience services as the business recovers from COVID-19.